Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550] 07/03/2020 Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178] 07/02/2020 Female Impact: Getting Through [RR 549] 06/30/2020 Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548] 06/25/2020 Financial Help For Your Team [THA 177] 06/25/2020 Business Processes and Better Staffing with Brian Gillis [RR 547] 06/23/2020 Remedy: Shop has Case of COVID-19 [RR 546] 06/19/2020 Social Media Strategies as we Re-Open the Economy [THA 176] 06/18/2020 Theft of Catalytic Converters with Peter Neilson [RR 545] 06/16/2020 Diagnostic Pathways vs. Silver Bullets [RR 544] 06/12/2020 The Value of a Strong Banking Relationship [THA 175] 06/11/2020 Embracing Change with David Martin [RR 543] 06/09/2020 Businesses Grow when Owners Grow – Maryann Croce [RR 542] 06/04/2020 Adapt or Die – A Look Ahead [THA 174] 06/04/2020 Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541] 06/02/2020 From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ] 05/29/2020 Training 2020 and Beyond – Future Techniques and Strategies [THA 173] 05/28/2020 Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539] 05/26/2020 Status of the Aftermarket – Journalist Mark Phillips [RR 538] 05/22/2020 Insurance Reviews – What if Scenarios [THA 172] 05/21/2020 A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537] 05/19/2020 Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ] 05/15/2020 Multi Shop Operations – Acquisition – Selling [THA 171] 05/14/2020 Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535] 05/12/2020 Gamification – Changing Behavior with Kent Bullard [RR 534] 05/08/2020 Looking Ahead to the New Normal -Part 1 [THA 170] 05/07/2020 Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533] 05/05/2020 Trainers Speak to Their Craft [RR 532] 05/01/2020 The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169] 04/30/2020 Bright Light Shines from this Business Coaches Round-Table [RR 531] 04/28/2020 Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530] 04/24/2020 Success Stories from the Coaching Front Lines PART 2 [THA 168] 04/23/2020 Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529] 04/21/2020 Technician Round Table – Part 9 OUTSPOKEN on Training – Heipp – Landry – Fanslow [RR 528] 04/17/2020 Success Stories from the Coaching Front-lines [THA 167] 04/16/2020 Do You Understand Your Role? [RR 527] 04/14/2020 Tech Update: AI and The Autonomous Vehicle [RR 526] 04/10/2020 What Would I Tell My Younger Self [THA 166] 04/09/2020 Are you a Shop Owner or a Business Owner [RR 525] 04/07/2020 What Needs to be in Your Marketing Plan Right Now [RR 524] 04/03/2020 Surviving an Economic Downturn [THA 165] 04/02/2020 Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ] 03/31/2020 Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] 03/30/2020 Lift Safety with Rick White [RR 522] 03/27/2020 Final Inspection – Quality Controls & Covid-19 [Bonus 07] 03/26/2020 Final Inspection – Quality Controls & Covid-19 [THA 164] 03/26/2020 Financial struggles. Gain Control of your Finances [FTR 090] 03/26/2020 Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06] 03/25/2020 Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521] 03/23/2020 Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05] 03/22/2020 « Previous 1 … 19 20 21 22 23 … 37 Next »
