Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

Nov 6, 2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

Nov 3, 2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

Oct 30, 2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

Oct 27, 2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

Oct 23, 2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

Oct 20, 2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

Oct 16, 2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

Oct 13, 2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

Oct 9, 2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

Oct 6, 2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

Oct 2, 2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

Sep 29, 2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

Sep 25, 2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

Sep 22, 2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

Sep 18, 2026

From Daily Profit to Long-Term Business Value [RR 1109]

Sep 15, 2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

Sep 11, 2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

Sep 8, 2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

Sep 4, 2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

Sep 1, 2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

Aug 28, 2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

Aug 25, 2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

Aug 21, 2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

Aug 18, 2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

Aug 14, 2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

Aug 11, 2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

Aug 7, 2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

Aug 4, 2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

Jul 31, 2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

Jul 28, 2026

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The BACK CATALOG - Listed By Most Recent

A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551]

07/07/2020

Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550]

07/03/2020

Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]

07/02/2020

Female Impact: Getting Through [RR 549]

06/30/2020

Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548]

06/25/2020

Financial Help For Your Team [THA 177]

06/25/2020

Business Processes and Better Staffing with Brian Gillis [RR 547]

06/23/2020

Remedy: Shop has Case of COVID-19 [RR 546]

06/19/2020

Social Media Strategies as we Re-Open the Economy [THA 176]

06/18/2020

Theft of Catalytic Converters with Peter Neilson [RR 545]

06/16/2020

Diagnostic Pathways vs. Silver Bullets [RR 544]

06/12/2020

The Value of a Strong Banking Relationship [THA 175]

06/11/2020

Embracing Change with David Martin [RR 543]

06/09/2020

Businesses Grow when Owners Grow – Maryann Croce [RR 542]

06/04/2020

Adapt or Die – A Look Ahead [THA 174]

06/04/2020

Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]

06/02/2020

From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ]

05/29/2020

Training 2020 and Beyond – Future Techniques and Strategies [THA 173]

05/28/2020

Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539]

05/26/2020

Status of the Aftermarket – Journalist Mark Phillips [RR 538]

05/22/2020