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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

Oct 6, 2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

Oct 2, 2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

Sep 29, 2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

Sep 25, 2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

Sep 22, 2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

Sep 18, 2026

From Daily Profit to Long-Term Business Value [RR 1109]

Sep 15, 2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

Sep 11, 2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

Sep 8, 2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

Sep 4, 2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

Sep 1, 2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

Aug 28, 2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

Aug 25, 2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

Aug 21, 2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

Aug 18, 2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

Aug 14, 2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

Aug 11, 2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

Aug 7, 2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

Aug 4, 2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

Jul 31, 2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

Jul 28, 2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

Jul 24, 2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

Jul 21, 2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

Jul 17, 2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

Jul 14, 2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

Jul 10, 2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

Jul 7, 2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

Jul 3, 2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

Jun 30, 2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

Jun 26, 2026

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The BACK CATALOG - Listed By Most Recent

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

02/05/2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

02/04/2019

RR 402: Generation Z – Understanding Our Newest Employees and Customers

02/01/2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

01/30/2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

01/29/2019

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

01/28/2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

01/25/2019

THA 103: Turn Price Shopping Callers Into Customers.

01/23/2019

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

01/22/2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

01/21/2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

01/18/2019

THA 102: Second Chance – Working with and Supporting Addiction

01/16/2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

01/15/2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01/14/2019

RR 396: Education – Inside the Automotive Business School of Canada

01/11/2019

THA 101: Ghosting – Minimizing New Hire No Shows

01/09/2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

01/08/2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01/07/2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01/04/2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

01/02/2019