Resilience in Your Commitment to Succeed [RR 829]

Recorded Live at the 2023 Institute Summit, Michael Smith, Jason Brennan and Mike Simard discuss leadership, growth, culture and the resilience needed to commit to succeed in your business. 
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Are We Ready to Become the Master Communicator?

We Must Communicate That We Are a High-Tech Industry. We must get up on our soap box and communicate to young people and clients that the automotive industry is high-tech. I think they know it, but the term ‘high-tech’ gives us a different perception than the one we have of low pay, dirty work, and…

Using My Dashboard to Find Trends [THA 317]

Dashboards are a valuable tool for businesses as they provide a quick and easy way to visualize and analyze key data and metrics in real time. Hear from two shop owners as they discuss how dashboards improve decision making, increase productivity, and enhance collaboration and accountability with your team. 
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Stop Stopping Progress [RR 827]

Recorded Live at the 2023 Institute Summit, Tim Chakarian and Johanna Reichert explain why you should ‘stop stopping’ and the biggest change and growth in your business comes from within. 
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4 Day Work Week and Our Own App [AW 146]

Erich and Lauralee Schmidt went to a 4 day work week during COVID and haven’t looked back. They also have an app for their shop with benefits to customers. 
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Forecasting Your Future [RR 826]

The future is here, consolidation is already happening. The middle-level shops will now be at the bottom end of the bell curve. What are the trends at the OEM level? Is Uber/Lyft the fleet of the future? What is the outlook of the changing service aftermarket? Recorded Live at the 2022 Institute Summit, Michael Smith, Brian Bates, and AJ Nealey discuss the future; it is happening sooner than we think. 
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Surviving a Health Scare [THA 316]

You never know when something can and will happen to your health. Do you have a written contingency plan in place for your family and business? Are you maintaining your body like you teach your customers to maintain their vehicle? Join 3 shop owners as they discuss personal health scares, outcomes, preventions, and planning for if and when something happens.
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A Crisis is Rarely a Motivator for Change: Why Wait? – Chip Eichelberger [RR 825]

Did you know most people will die from a preventable disease? 42% of the first symptom of heart disease is sudden death. How much time are you spending on your most valuable asset, yourself? Are you investing in the health of your employees? Everyone thinks they have an infinite amount of time until something happens. Recorded Live at the Institute Summit, Chip Eichelberger discusses actionable solutions to create a healthier lifestyle. It’s never too late to make a small difference in your life. 
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Well Oiled Machine, Makes for a Happy Patient

I had an unplanned outpatient procedure recently, and as welcoming as the thought of relieving my pain, I also became a client of the hospital and health care system. If you know me, I’m an observer. Everything that happened to me from check-in to check-out was recorded in my brain’s sensory perception areas. I was…

An Update: Mobile Diag and Training [AW 145]

Insights to the Vision Hi-Tech & Expo Class “Which Scan Tool Should I Buy?” Saturday, March 4th 8:45 am-11:45 am with Scott Shotton, Scot Manna, Tanner Brandt, Keith Perkins, and Sean Tipping.
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What is OSHA Looking For? Ignorance is Not an Excuse. [RR 824]

Regarding workplace safety and HR compliance, 85 – 90% are not compliant across America. To be non-compliant could cost your business. OSHA will interview your employees. Are you inspecting your lifts yearly? Does your team have access to SDS sheets (Safety Data Sheets). Are you giving all your employees access to your safety program? OSHA is ramping up stricter enforcement procedures. Invest in an annual walk of your shop from an OSHA consultant and get the accountability you need to prevent huge fines.

Prepare Your Business for Sale [THA 315]

Did you know 80% of small businesses do not survive the departure of the current owner? When is the right time to prepare your business for sale? The day you opened your business! How do you maximize your selling price? Is there a simple way to quickly valuate your business? Hear from 3 business coaches on the importance of properly planning your business for sale. 
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 Important Benefits You Get by Hiring a Business Coach

I previously wrote about five excuses we hear about why not hire a business coach or consultant. Read that Blog HERE. In my continuing efforts to Advance the Aftermarket, I want to provide some of the benefits of a coaching relationship.   Expertise and outside perspective. A business coach or consultant can bring a wealth…

Will You Give 10 Hours to an Auto Tech Student? [RR 823]

How can 10 hours bridge the gap between the classroom and the workplace? Sue Dickson created an internship program called ‘Give Me 10’ that provides 10 hours at a local shop spread out over 5 days. It allows both the shop owner and student to see if the automotive industry is the right career path. This program currently serves 75 students and has collected over 458K in grants. It starts with an idea and passion for connecting students to the automotive industry. 
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Don’t Base Your Success On Probability – Ken Zanders [RR 822]

“There are many roads you can follow, but there may only be one road that leads to the right way.” Industry trainer Ken Zanders opens this episode with a story about ‘When Harry Met Ken,” a spoof on the movie “When Harry Met Sally.” Ken describes his technician friend, Harry, who is always looking for a quick fix without gathering the full information. Too often when facing a diagnostic problem or challenge in the shop, we jump to the quick fix to speed through the day. How do we apply ‘slow down to speed up’ in our daily lives?
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Core Values: Know Them, Live Them [THA 314]

How do you stop having a job and start having a business? It all begins with the foundation of core values. Don’t ‘thesaurus’ your way to writing them down once on a piece of paper. Your core values are the essence of who you are and what you stand for. And guess what? Your company’s core values involve your entire team too. 
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Four Signs your Shop is Flatlining

If this blog post does not pertain to you, I bet you know someone who can benefit from this message. Use this post to help crank the wheel of success for our beloved industry. If I were you, I’d forward this to a friend in the business and ask this friend to call you or…

Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821]

How has Matt Lachowitzer been able to expand his multi store business while maintaining the culture within it? How did his team support each other through the sudden passing of a key manager? It all starts with building better people. So how do you do that? How do you find those unicorns that want to grow with your company and lead better lives themselves?
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How to Give Critical Feedback – Dr. David Weiman [RR 820]

There’s an art to giving and receiving critical feedback properly. Join Dr. David Weiman as he dives into the psychological background of what happens when people feel criticized. He also explains common mistakes and practical tools to apply for an effective and efficient conversation. 
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Aftermarket Radio Network 2023 Forecast [THA 313]

Recession is the main topic for everyone as we enter into 2023, almost 3 years post-pandemic. The Aftermarket Radio Network has collaborated together to offer their forecast for the year. Consider this your ‘one stop podcast player’ to hear insights from an accountant, technician, business coach and marketing perspective. Together, we continue to Advance the Aftermarket. 
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