Search Here are the two most recent episodes Top 5 Qualities of a Genuine Service Advisor [RR 1106] Aug 25, 2026 Your Shop’s Toughest Competitor Is in the Mirror [THA 499] Aug 21, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Bonus Episode 03 – Town Hall Academy on Insurance Coverage Mar 13, 2020 Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518] Mar 13, 2020 Are You Paying for Training? The Right Thing To Do [THA 162] Mar 12, 2020 Stop Being Afraid – Bryan Gossel [RR 517] Mar 10, 2020 Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] Mar 9, 2020 Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516] Mar 6, 2020 Insurance Coverage Review – Part 1 [THA 161] Mar 5, 2020 Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515] Mar 3, 2020 Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] Mar 2, 2020 Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514] Feb 28, 2020 Open Forum: Ask the Shop Owner – Part 2 [THA 160] Feb 27, 2020 In Search of Silver Bullets – Scott Shotton [RR 513] Feb 25, 2020 Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] Feb 24, 2020 Aftermarket Acumen Part 5 – Succession [RR 512] Feb 21, 2020 Service Advisor Role Play #4 [THA 159] Feb 20, 2020 Zero Dollar Customers – Tom Palermo [RR 511] Feb 18, 2020 Bob Greenwood on Billed Hours Per RO [FTR 085] Feb 17, 2020 Aftermarket Acumen Part 4 – Technician Pay [RR 510] Feb 14, 2020 Shop Owner Open Forum [THA 158] Feb 13, 2020 Teaching Students at Kustom Built Cars [RR 509] Feb 11, 2020 Ben Johnson – The Power of WHY [FTR 084] Feb 10, 2020 Aftermarket Acumen Part 3 [RR 508] Feb 7, 2020 Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157] Feb 6, 2020 Becoming the CEO – Bob Greenwood [RR 507] Feb 4, 2020 Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] Feb 3, 2020 Aftermarket Acumen Part 2 – HR Concerns [RR 506] Jan 31, 2020 Localizing National Training [THA 156] Jan 30, 2020 Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505] Jan 28, 2020 Steve Finzel – Too Many Fluids [FTR 082] Jan 27, 2020 Aftermarket Acumen Part 1 [RR 504] Jan 24, 2020 « Previous 1 … 38 39 40 41 42 … 65 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Top 5 Qualities of a Genuine Service Advisor [RR 1106] 08/25/2026 Your Shop’s Toughest Competitor Is in the Mirror [THA 499] 08/21/2026 Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105] 08/18/2026 Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498] 08/14/2026 Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104] 08/11/2026 Mastering Shop Flow with Online Scheduling and AI Communication [THA 497] 08/07/2026 Why Employees Disengage and How Leaders Reconnect Them [RR 1103] 08/04/2026 The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] 07/31/2026 Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102] 07/28/2026 The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495] 07/24/2026 Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101] 07/21/2026 The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494] 07/17/2026 Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100] 07/14/2026 Maximizing Profit Through Effective Labor Rate Strategy [THA 493] 07/10/2026 Selling to the Curb: How AI Turned More Calls into Customers [RR 1099] 07/07/2026 AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492] 07/03/2026 Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098] 06/30/2026 How to Sell Your Auto Repair Shop for Maximum Value [THA 491] 06/26/2026 How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097] 06/23/2026 Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490] 06/19/2026 1 2 3 … 98 Next »