Search Here are the two most recent episodes Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089] Apr 28, 2026 The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482] Apr 24, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education Feb 22, 2019 THA 107: Discover How To Keep Your Women Customers For Life Feb 20, 2019 RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business! Feb 19, 2019 FTR 033: Kirk Richardson On Technician Pay Plans Feb 18, 2019 RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor Feb 15, 2019 THA 106: Managing a Negative Online Review Feb 13, 2019 RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss Feb 12, 2019 FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime Feb 11, 2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind Feb 8, 2019 THA 105: Catering to the Millennial Customer Feb 6, 2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. Feb 5, 2019 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit Feb 4, 2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers Feb 1, 2019 THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done Jan 30, 2019 RR 401: Family Succession Part 1 – Our Future Female Shop Owners Jan 29, 2019 FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians Jan 28, 2019 RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” Jan 25, 2019 THA 103: Turn Price Shopping Callers Into Customers. Jan 23, 2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner Jan 22, 2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners Jan 21, 2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation Jan 18, 2019 THA 102: Second Chance – Working with and Supporting Addiction Jan 16, 2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition Jan 15, 2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car Jan 14, 2019 RR 396: Education – Inside the Automotive Business School of Canada Jan 11, 2019 THA 101: Ghosting – Minimizing New Hire No Shows Jan 9, 2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image Jan 8, 2019 FTR 027: Andy Bizub – Be The Dealer Alternative Jan 7, 2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey Jan 4, 2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket Jan 2, 2019 « Previous 1 … 43 44 45 46 47 … 63 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089] 04/28/2026 The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482] 04/24/2026 Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] 04/21/2026 Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481] 04/17/2026 Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087] 04/14/2026 How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480] 04/10/2026 The “Monster” in Your Head Is Costing Your Shop Money [RR 1086] 04/07/2026 Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479] 04/03/2026 Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085] 03/31/2026 Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478] 03/27/2026 Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084] 03/24/2026 General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477] 03/20/2026 Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083] 03/17/2026 The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476] 03/13/2026 Stop Winging Human Resources in Your Auto Repair Shop [RR 1082] 03/10/2026 The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475] 03/06/2026 Why Employee Reviews Are Broken and What to Do Instead [RR 1081] 03/03/2026 Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] 02/27/2026 The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02/24/2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02/20/2026 1 2 3 … 94 Next »