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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

THA 086: Stop Being Busy and Improve Your Productivity!

Sep 26, 2018

FTR 012: Cecil Bullard on Undervalued Labor Rates

Sep 24, 2018

RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach

Sep 24, 2018

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

Sep 21, 2018

THA 085: 21 Tips to Gain an Edge over the Competition – Part 3!

Sep 19, 2018

RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else

Sep 18, 2018

FTR 011: Darrin Barney – Nurturing of Superstar Employees

Sep 17, 2018

RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow

Sep 14, 2018

THA 084: Buying Technician Tools: Create Your Program!

Sep 12, 2018

RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.

Sep 11, 2018

FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It.

Sep 10, 2018

RR 360: Shop Talk 3 – Millennial Shop Owners.

Sep 7, 2018

THA 083: What Separates the Outstanding Technicians

Sep 5, 2018

RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop.

Sep 4, 2018

FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women

Sep 3, 2018

RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades

Aug 31, 2018

THA 082: Acquisition Strategies

Aug 29, 2018

RR 357: Shop Talk Volume 2- Women Shop Owners

Aug 28, 2018

FTR 008: Rick White – I’m Tired of You Giving Up!

Aug 27, 2018

RR 356: Bruno Tabbi And The Power of a Vanity Phone Number

Aug 24, 2018

THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services?

Aug 22, 2018

RR 355: Andrew Emery from Antero Automotive has The Best Job in the World

Aug 21, 2018

FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into Your Shop

Aug 20, 2018

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

Aug 17, 2018

THA 080: Bring Them Back: How To Revitalize a Lost Customer

Aug 15, 2018

RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry

Aug 14, 2018

FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body

Aug 13, 2018

RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!

Aug 10, 2018

THA 079: What Drives Your Parts Buying Decisions?

Aug 8, 2018

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

Aug 7, 2018

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The BACK CATALOG - Listed By Most Recent

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

05/16/2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

05/13/2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

05/09/2025

The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038]

05/06/2025