Search Here are the two most recent episodes Top 5 Qualities of a Genuine Service Advisor [RR 1106] Aug 25, 2026 Your Shop’s Toughest Competitor Is in the Mirror [THA 499] Aug 21, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” Jan 25, 2019 THA 103: Turn Price Shopping Callers Into Customers. Jan 23, 2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner Jan 22, 2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners Jan 21, 2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation Jan 18, 2019 THA 102: Second Chance – Working with and Supporting Addiction Jan 16, 2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition Jan 15, 2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car Jan 14, 2019 RR 396: Education – Inside the Automotive Business School of Canada Jan 11, 2019 THA 101: Ghosting – Minimizing New Hire No Shows Jan 9, 2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image Jan 8, 2019 FTR 027: Andy Bizub – Be The Dealer Alternative Jan 7, 2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey Jan 4, 2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket Jan 2, 2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. Jan 1, 2019 FTR 026: Derek Kaufman on Start-Stop Technology Dec 31, 2018 RR 392: Shop Talk 7 – The Leading Ladies Dec 28, 2018 THA 099: The New Tax Law Impact on the Service Professional Dec 26, 2018 RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair. Dec 25, 2018 FTR 025: Bill Nalu on Abundance Dec 24, 2018 RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers Dec 21, 2018 THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas Dec 19, 2018 RR 389: The Art of Successful Mentoring Dec 18, 2018 FTR 024: Rick White – Overcoming the Blame Game Dec 17, 2018 RR 388: Re-Inventing You! A Personal Story Of Prolific Change. Dec 14, 2018 THA 097: Service Professional Loyalty: A Supplier Perspective Dec 12, 2018 RR 387: In Praise of Our Trainers Dec 11, 2018 FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair? Dec 10, 2018 RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners Dec 7, 2018 THA 096: Engaging Kids in the Automotive Dec 5, 2018 « Previous 1 … 46 47 48 49 50 … 65 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Top 5 Qualities of a Genuine Service Advisor [RR 1106] 08/25/2026 Your Shop’s Toughest Competitor Is in the Mirror [THA 499] 08/21/2026 Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105] 08/18/2026 Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498] 08/14/2026 Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104] 08/11/2026 Mastering Shop Flow with Online Scheduling and AI Communication [THA 497] 08/07/2026 Why Employees Disengage and How Leaders Reconnect Them [RR 1103] 08/04/2026 The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] 07/31/2026 Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102] 07/28/2026 The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495] 07/24/2026 Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101] 07/21/2026 The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494] 07/17/2026 Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100] 07/14/2026 Maximizing Profit Through Effective Labor Rate Strategy [THA 493] 07/10/2026 Selling to the Curb: How AI Turned More Calls into Customers [RR 1099] 07/07/2026 AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492] 07/03/2026 Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098] 06/30/2026 How to Sell Your Auto Repair Shop for Maximum Value [THA 491] 06/26/2026 How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097] 06/23/2026 Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490] 06/19/2026 1 2 3 … 98 Next »
