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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

Oct 14, 2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

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The BACK CATALOG - Listed By Most Recent

RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It

12/10/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

Technician Round Table – Part 8 – Loyalty – Heipp – Landry – Fanslow [RR 490]

12/06/2019

THA 148: Generating Repeat Business

12/04/2019

RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems

12/03/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019

11/29/2019

THA 147: Overcoming Debt

11/28/2019

RR 487: Joe Register – Will You Be at the Forefront of Technology?

11/26/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3

11/22/2019

THA 146: The Value of Twenty Groups

11/21/2019

RR 485: Warren Parr – Learning and Innovating with the PicoScope Club

11/19/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent

11/15/2019

THA 145: The Extreme Value of Shop Tours Part 2

11/14/2019

RR 483 – Managing On-Line Reviews – Kim Walker and Mitch Meier

11/12/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

RR 482: Technician Shortage Solution – College Apprentice Program

11/08/2019

THA 144: Drug Testing in the New Age of Legalized Cannabis

11/07/2019

RR 481: David Saline – Start or Grow Your Fleet Business

11/05/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

11/01/2019

THA 143: myASE Renewal APP – There’s an APP for That!

10/31/2019

RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies

10/29/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits

10/25/2019

THA 142: Business Coaches Lab – Building an Enduring Business Culture – Part 2

10/24/2019

RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop

10/22/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

RR 476: Chris Cloutier and Scott Brown – Productivity Hacks

10/18/2019

THA 141: Selling Your Business – Valuation Strategies

10/17/2019

RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits

10/15/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2

10/11/2019

THA 140: Interview Tactics for a Cultural Fit

10/10/2019

RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think

10/08/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

RR 472: Jeff Rudnick – Marketing Do or Die

10/04/2019

THA 139: Trending – Close the Shop and Take My Entire Team to Training

10/03/2019

RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks

10/01/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

RR 470: Automotive Students Speak Out on Their Future

09/27/2019

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

09/26/2019

RR 469: ASA Technology and Telematics Forum 2019

09/24/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

RR 468: Mitch Schneider – Misfire: What to Do When Things Aren’t Running on All Cylinders

09/20/2019

THA 137: The Language of Welcome

09/19/2019

RR 467: Servando Orozco on Franchising

09/17/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019