Posts by Carm Capriotto, AAP
Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708]
Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708]
Consider this episode a blitz round table with Joe Register, Vice-President Emerging Technologies at the AutoCare Association, we are discussing, emerging technology, ADAS, electrification, the Right to Repair Act and more. Vehicles have never been more connected and complicated than now and it’s critical to pause and learn about the intricacies involved.
remarkableresults.biz/e708
Why We Are Better Than The Car Dealerships [THA 257]
Why We Are Better Than The Car Dealerships [THA 257]
It’s time to shift your perspective from “we are the alternative to the dealerships” to “the dealerships are the alternative to us.” Are we making enough buzz about the benefits of independent repair shops? My panel shares their perspective and offers real testimonials from customers on their experience at the dealerships.
remarkableresults.biz/a257
Are You Sharing Your Financial Statements?
A business is often more successful when owners are open and honest about their finances. Many of our industry’s business coaches guide shop owners to get their financial statements in order, then show and teach financial responsibilities to every team member. Show them the numbers. Here are five reasons you want to share your financial…
ASE ADAS Certification and Other Important News [RR 707]
ASE ADAS Certification and Other Important News [RR 707]
If you’re not actively involved in ASE certifications or the ASE education foundation, you are missing a huge opportunity. There are so many resources at your fingertips to improve your business, get involved in education, become certified, or stay certified with ASE. Stop making excuses in this new year, become proactive and start taking action.
remarkableresults.biz/e707
Creating Powerful Moments [AW 086]
What Type of Training Works for You? [RR 706]
What Type of Training Works for You? [RR 706]
Training, training, training. We can’t talk enough about the importance of training and how it’s changed due to COVID-19 along with smarter trends on virtual. How has free virtual training impacted the industry? What are the pros and cons to live training and virtual training? What can we do to encourage more people to get training? And another thought …. What is your commitment to training in the new year?
remarkableresults.biz/e706
Recovering From a Wrong Service Advisor Hire [THA 256]
Recovering From a Wrong Service Advisor Hire [THA 256]
As an owner, it can be easy to want something to work out so much, you become blind to certain red flags. You also worry about the production of your business if you let someone go. What should you do? My panel shares their experience with a wrong service advisor hire and how they recovered.
remarkableresults.biz/a256
6 Excuses Why Shops Have Not Embraced an Apprentice Program
Agree or not with these reasons why only a small percentage of shops have not implemented an apprentice program. You may find one of your favorite excuses below. If you’ve looked for a technician in the last few years you are investing time (money) hunting every day. If building your future bench was the smartest…
Training Workshops: Develop Your Culture and Leadership [RR 705]
Training Workshops: Develop Your Culture and Leadership [RR 705]
How do you elevate your business to the next level? It can seem like an uphill battle. Why does improving yourself and your business seem overwhelming to most people? Where do you even start? It all starts with one step at a time. Here is a great interview about UpShift Powered by Ask Patty and provides training on culture, leadership skills, and diversity inclusion (including women) among so much more. Consider it your own personal board of directors for your business. With Jody Devere and Donna Wagner.
remarkableresults.biz/e705
Why We Remodeled [AW 085]
How to Pass a Wage and Hour Audit from DOL [RR 704]
How to Pass a Wage and Hour Audit from DOL [RR 704]
When was the last time you thought about your business being audited? The proverbial ‘Hi I’m from the government and I’m here to help!’ type of audit. Well, they are very real and we hear of stories and fines that get levied because we are not paying attention to specifically wage and hour laws. If you thought about it more often, you would be taking all the precautions to avoid penalties and fines. This episode is all about an audit and how to play by the rules. Don’t wait until the department of labor calls, take action to ensure your business is conforming to the law.
remarkableresults.biz/e704
VP of Fun
Building a strong belonging culture in any business requires a sense of purpose that all believe in. It is also about environment, leadership, values, and goals to name a few. In the scope of environment, is your place a fun place to work? I’m reading the book The Great Game of Business by Jack Stack.…
Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]
Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]
Culture is a common buzzword in our world. But did you know every organization has organic culture no matter what? If you’re not consistently developing and working on your culture, it will churn on its own and slip from your fingertips. What’s the cultural vibe in your business?
remarkableresults.biz/a255
The Four Pillars of Marketing – Tony Mercury [RR 703]
29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084]
Three Managers You Need In Your Business- George Zeeks [RR 702]
Three Managers You Need In Your Business [RR 702]
Can owners buy freedom? The short answer is no, they have to grow it with their people. Are you grooming specific employees in managerial roles? Or do you give them a title and assume they can go on autopilot? George Zeeks discusses the three different managers you need in your business as it grows. Find out if you have these roles filled or you need to start.
remarkableresults.biz/e702
Are You Getting Value From Your Training Dollars? [THA 254]
Are You Getting Value From Your Training Dollars? [THA 254]
We preach on this podcast that the investment in training is everything to you and your business. However, are you receiving the training in the proper way? We are taking a deeper dive into what training should be, and how to learn effectively. You might think those are simple concepts you can skip over, but trust me, this episode will change your perspective.
remarkableresults.biz/a254
Managing Holiday Stress Amid the Pandemic – Dr. Dave Weiman [RR 593]
Managing Holiday Stress Amid the Pandemic – With Dr Dave Weiman [RR 593]
This holiday might not be the same as it was before but learn from Dr. Dave Weiman some great advice on dealing with the holidays.
I’m with Dave Weiman, the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. He is also an adjunct Assistant Professor at Widener University’s Institute for Graduate Clinical Psychology, and he is a Certified Performance Coach through Johnson & Johnson’s Human Performance Institute.
Dr. Dave gives you some great tips to help you get through the season. As an example, he says to maintain your routines, especially during the holidays. It gives our lives a sense of structure and stability and helps provide continuity over time. This is just one coping tactic he provides. This is an episode that all in your circle should listen to. Send the link to the members of your team, your peer group, your spouse, and your family.
The talking points of this episode can be found at remarkablersults.biz/e593.
Marketing: Never Take Your Foot Off the Gas Pedal [RR 701]
Marketing: Never Take Your Foot Off the Gas Pedal [RR 701]
It’s always a pleasure to sit down with the Shop Marketing Pro’s team. We recorded this at the 2021 ASTE Conference. Marketing is constantly evolving and as a business owner, it’s easy to push it to the back burner. So do you know when is the best time to be marketing? My panel explains the great mystery of life.
remarkableresults.biz/e701
Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]
Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]
Guest hosts and shop tour with Candice and Jesse Beuttenmuller, TJ’s Alignment and Repair, WaKeeney, KS. How does a business survive in rural America where the population in the county is 2800 within 900 square miles. Find out how they make it work. They even have a business coach.
remarkableresults.biz/aw083
700th Episode Milestone- 7 Trends [RR 700]
700th Episode Milestone- 7 Trends [RR 700]
While past milestone episodes have focused on reflection, this episode focuses on the present and future in a rapid-fire format with 7 guests. Can your shop hold up as the industry and technology change? Do you have any plans to improve or change your business based on recent trends? My panel discusses some key strategies and how they face these opportunities and challenges.
remarkableresults.biz/e700
Under 30: Our Future is Bright [THA 253]
Under 30: Our Future is Bright [THA 253]
Recently I’ve had the chance to meet some inspiring young people in our industry and I wanted to be sure you had a chance to experience what I did. I brought three of them together and I think you’ll agree, if we are grooming our young talent the proper way and they have the fortitude like these three do, then our future is in strong hands.
remarkableresults.biz/a253
Does Your Customer Know That You Know How to Fix Cars?
Does your customer know that you ‘Know How’ to fix their car? Do they really know? Do you make it a point to explain the investment you have in people, training, tools, subscriptions, and equipment so that your client can rely on you to solve their toughest challenges? I read a recent blog from Seth…
New Leadership Team at ASCCA [RR 699]
New Leadership Team at ASCCA [RR 699]
At AAPEX 2021 I caught up with the new Leadership team at ASCCA the Automotive Service Councils of California. I’ve known so many industry leaders who make ASCCA a great organization. I have the incoming and the outgoing president to talk about the future and a wide perspective on the power and value of association membership. Remember great things happen when we work together and my panel of ASCCA members is here to encourage you to get involved.
remarkableresults.biz/e699
“I Stopped Micromanaging” Becki McGinnis [AW 082]
“I Stopped Micromanaging” Becki McGinnis [AW 082]
Guest host and shop tour with Becki McGinnis as she discusses why “letting go” is essential if you want your business to grow. Your employees take care of your customers and as an owner, you take care of your employees. It’s time to allow your employees to do the job they were hired to do.
remarkableresults.biz/aw082