Industry Thought Leaders Series Archives

New Leadership Team at ASCCA [RR 699]

At AAPEX 2021 I caught up with the new Leadership team at ASCCA the Automotive Service Councils of California. I’ve known so many industry leaders who make ASCCA a great organization. I have the incoming and the outgoing president to talk about the future and a wide perspective on the power and value of association membership. Remember great things happen when we work together and my panel of ASCCA members is here to encourage you to get involved.

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Industry Leaders Update Right to Repair Act & Discuss AAPEX 2021 [RR 698]

AAPEX 2021 went off without a hitch, despite the constant changes in regulations and mandates as it related to COVID. I was there and now get a behind-the-scenes glimpse of what it took to successfully launch AAPEX, plus, an important update on the Right to Repair Act and the future of our industry. Serious stuff here. While you’re listening to this episode take out your phone, go to repairact.com and be an active voice. It’s time to tell Congress you support the Right to Repair Act! If you earn your living in the independent aftermarket you need to get behind this.

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AAPEX 2021 Service Award Winners [RR 697]

I had the privilege to speak with the AAPEX 2021 service award winners while at AAPEX. Be a fly on the wall as they discuss what it was like to receive the call that they were award winners and what it means to them. They were selected based on the guidelines of the nomination process and the final voting and filtering from industry professionals. Congrats again to Matt Fanslow, Eric and Jaime Carlson and Brittany Schindler, your awards are well deserved.

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Automotive Service Councils Educational Foundation [RR 695]

Did you know ASCCA (Automotive Service Councils of California) the great California association also has an educational foundation? The purpose is to raise funds to support and encourage technical training and education for the automotive industry. Did you also know you can be involved outside of California? Ask yourself if you and your network are doing enough to support educational scholarships for our industry.

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Supply Chain: Getting Parts to Market Post Pandemic Part 2 [RR 694]

After the overwhelming response to our first Supply Chain episode, I decided to follow up with Part 2 while at AAPEX 2021. Every day seems like there is a new challenge or problem to overcome. The squeeze of supply issues and parts availability are felt throughout our entire industry. Did you ever stop to consider this crisis isn’t a supply chain problem, but rather an increase in demand? Which is actually a good problem to have. This has forced every manufacturer to improve their efficiency and focus on a better connection with shops in order to service them properly. Let’s bring both sides together and continue to keep the dialogue open and transparent.

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Short Term Goals WILL Change Your Behavior – Bob Cooper [RR 693]

Don’t just write down a few goals for 2022. Allow them to change your behavior. As we near the end of 2021, we all start to think about New Years Resolutions. But did you know only 3% of people have clearly defined goals? The other 97% that don’t how to set clearly defined goals — face fears of failure and rejection. This is a one-of-a-kind episode with Bob Cooper CEO at Elite Worldwide, that will set you on a path to change yourself and your business. It’s not about the 97 yards you’ve traveled down the field but the three ahead of you that will score a touchdown.

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CEO Margaret Palango Takes the Lead [RR 692]

I’m so honored to be speaking with the new CEO of Auto Shop Solutions, Margaret Palango. In this episode, Margaret shares how she went from a stay-at-home mom to her newly appointed position as CEO. You have to create opportunities for yourself and go for what you want. Her new role will encourage more women to join our industry. Listen and be inspired and strive to grow your confidence so you can reach your goals, take big leaps and make a difference.

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Jimmy Lea’s Top 7 Proven Marketing Methods [RR 687]

The online realm of marketing can be overwhelming by just thinking about it. How do you successfully market your business online? Stop spending money on methods that don’t produce or may even work against you. You need to measure and manage your marketing for the most significant results possible. I’m in the ASTE 2021 studio with Jimmy Lea, Kukui evangelist, to discuss the top 7 methods you can implement in your shop today that are proven to put your shop on top.

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We Are Signal Intelligence Specialists – Gary Smith [RR 685]

Trainer Gary Smith loves to diagnose tough challenges. He is going to touch, in this episode, on the importance of computer and mechanical data in finding carbon and deposit fouling when diagnosing driveability concerns. He is also going to talk about a new definition of technicians saying that they are “Signal Intelligence Specialists.” A unique approach to a technician’s skill set. We discuss the skills necessary to play in this new field of automotive tradecraft.

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The Power of Transformational Coaching [THA 242]

Employee reviews: We’ve all been there. You get called into your boss’s office and get graded on your performance over the past year. It can be easy to forget your review once you leave the office. Out of sight, out of mind. Isn’t it time to change that mundane process? In this episode my panel discusses a transformational approach for owners to deepen their relationship with their employees. Let them be a part of your business and see how it can flourish. We are talking Transformational Coaching.

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Job Expectations: Boomers vs Millennials [RR 676]

Boomers and millennials could not be more different if they tried. We’ve all heard the stereotype for both generations and miscommunication and frustration often bubble to the surface in any work environment. Instead of criticizing different generations than our own, isn’t it time we pause and start understanding each other? In this episode, Bill Haas is the boomer and Sara Fraser is the millennial. They are also a father-daughter team that works together. Listen to both perspectives and find out how both generations can actually work together harmoniously.

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Q & A with Chris Chesney [THA 241]

You’re going to love this question and answer format style episode with the newly retired Chris Chesney. My panel takes a deep dive into Chris’s long and successful career. What was his most rewarding experience? Does he have any regrets? What is his forecast on the technician shortage and electric vehicles? And most importantly, is retirement really in the cards for Chris Chesney?

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Social Media 101: Lead Gen, IOS Changes, Boosting [RR 674]

Are you a do-it-yourselfer when it comes to handling your own marketing campaign for the business? Where do you start? What’s the best way to target your audience? How do you set up ads for Facebook that are going to really work? It can become frustrating very fast and so many people end up throwing in the towel. In this episode, Christina Modesti from Mode Marketing Agency outlines simple steps to point you on the right track. As she explains, “you don’t win or lose in marketing and advertising, you win or learn.” Keep in mind that Cristina’s husband owns a shop so she does have a great perspective.

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I Want $1 Million For My Business [THA 240]

In this episode, my panel will be dissecting a pertinent issue when it comes to selling any business, which is wanting more than it is worth. Many have worked for years and want to get 1 million for their business.

As a business owner, you’ve been painting a very specific picture in your mind about retirement. Where you’ll live, what you’ll be doing, and most importantly, what will your nest egg look like. Too often your ideal price tag does not line up with the bottom line financials of your business and its true market value and what the buyer is willing to pay. And, if you’re a buyer, how do you bridge that gap from want to real value? The panel rolls up their sleeves and discusses both sides of buying and selling a business.

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All Electric Vehicle Business Model – Dave Giles [RR 672]

All Electric Vehicle Business Model – Dave Giles[RR 672]

This is a fascinating business model and one that Makes EV’s a specialty, no different than Euro Shops. With OE commitments and government mandates to roll out EV’s and reduce the production of the internal combustion engine, we all need to be schooled in the ‘What’s Next’ indoctrination. It is time to look ahead before you get left behind. David Giles discusses how his electric and hybrid-only business has become a huge success. Keep in mind progress is impossible without change.

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Trends – Aftermarket Round Table [THA 239]

The passion my panel has for this industry is hard to miss in this episode. They touch base on topics including labor rates, the professionalism of the industry and the importance of DVI’s to just name a few. We are only scratching the surface of these issues and concerns but it’s what is needed to spark a real change.

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Mental Toughness – Maryann Croce [RR 670]

Mental Toughness -Maryann Croce [RR 670]

When a stressful situation happens, how do you handle it? Do you often wish you had a longer fuse when dealing with issues and problems? Every single day we are challenged with decisions and different roles in our lives. We are a friend, employer, employee, owner, husband, mother, aunt, grandfather, community pillar…the list goes on. So what’s the best way to wear all those hats? Keep listening to find out.

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Addiction: How Can We Help? What Can We Do? [THA 238]

Everyone has faced addiction, whether it’s yourself, a loved one, a friend, or a colleague. How do we help someone who is struggling with addiction? What can you do and say to them? In this episode you’ll hear from 2 recovering addicts and their personal journeys to become sober. Please share this episode with your network, you never know who is struggling behind closed doors. Share this with your team. Get this discussion out in the open.

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Mergers and Acquisitions Explained – Rick Schwartz [RR 668]

Mergers and Acquisitions Explained [RR 668]

What is going on in overall Mergers and Acquisitions? What are buyers looking for? Why are so many family-owned businesses selling? All these questions and more are answered in this episode as Rick Schwartz from Schwartz Advisors makes it easy for you to understand M & A.

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Leadership Series Part 4 with Mike Davidson – Growth Environment (Continued) [RR 664]

This 5 part series breaks down what it means to be a true leader and how to implement a growth environment and culture within your business. It’s no secret visible growth opportunities attract high performers to your business. In this episode, Mike simplifies 5 key components: assigning responsibility, identifying the people in your organization that are willing to invest in themselves, how to develop meetings without you, letting go, and what does your day look like now. Learn some important lessons that are easy to implement. remarkableresults.biz/e664

Cut through the Fog on the Future of Electric Vehicles – Derek Kaufman [RR 661]

Cut through the fog on the Future of Electric Vehicles – Derek Kaufman [RR 661]

If you’re tired of hearing the buzz about electric vehicles, don’t sneer at it, embrace the information. Knowledge is power… that helps you react. Are you going to face the inevitable change in the industry as an opportunity or will you continue to tune out and let your business fall one piece at a time?

Is it too early to keep you informed on the evolution of EV? Not at all. Derek Kaufman brings to the table some very interesting facts and figures to keep you engaged in the evolving Electrification of the Vehicle. This is stuff you need to know. remarkableresults.biz/e661

Right to Repair Update – Hanvey & Lowe [RR 660]

Bill Hanvey, CEO and President of the AutoCare Association and Aaron Lowe, SR VP of Regulatory and Government Affairs have been front and center representing the Aftermarket’s fight for data access and the Right to Repair for our customer’s vehicles. In light of the recent executive order signed by the President I thought you would benefit to hear from the people who are closest to this critical industry action. Keep in mind automakers continue to fight back which is why it’s critical that our industry comes together as a whole. Are you willing to take a stand?

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Technician Outlook with Jake Sorensen-Part 2 [RR 659]

We hear the perspectives of business owners all the time, but sometimes it’s important to gain the perspective of technicians as well. See things through their eyes instead and find out what retains them as employees, and how to continue to challenge them in productive ways. Listen and pick up a few ideas to implement in your team culture.

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Leadership Series Part 3 with Mike Davidson – Growth Environment [RR 654]

This 5 part leadership series is meant to motivate, inspire and hopefully bring new processes to light that you can implement into your business and role as a leader.

Use each episode to create your own leadership map and goals. Mike Davidson breaks down the most important aspects of leadership to make it easy for anyone to understand and implement. In this episode, we discuss creating a leadership growth environment.

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Facing Our Challenges Head-On with Craig Noel [RR 653]

Facing Challenges Head-On with Craig Noel [RR 653]

We are a vibrant, growing and essential industry. And like many dynamic industries, we have obstacles to overcome that make what we do fun yet challenging. How do we grow and meet said challenges? Well, Craig Noel’s passion for changing the perception of the automotive world is hard to miss in this episode. Keep listening and become the change agent that we need.

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