Keith Perkins Mobile Diagnostician and Tour of his Vans [AW 078]

Keith Perkins Mobile Diagnostician and Tour of his Vans [AW 078]

Guest host Keith Perkins, L1 Automotive Diagnostics and Programming, Tulsa, OK
Keith also operates the L1 Automotive Training company that offers advanced level automotive training on-site and online at www.L1Training.com. See or hear a tour of his three Mobile Diag Vans.

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From Shadowing to Apprentice Graduate – Bridgette Johnson [RR 688]

From Shadowing to Apprentice Graduate [RR 688]

We hear over and over again that high school students happen to stumble upon a shadowing field trip in school and realize the automotive industry has endless career opportunities for them. This happened with Bridgette Johnson, when are we going to start spreading the word to our local schools instead of sitting on the sidelines?

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Hiring Dealership Technicians [THA 247]

Hiring Dealership Technicians [THA 247]

Hiring technicians from dealerships is an untapped talent pool for our industry. Shop owners that interview dealership techs with a job hopper resume will usually get tossed to the side. But maybe those technicians haven’t found their right place to work yet. The challenging environment and culture at dealerships give the independent repair shops the opportunity to show them they will be respected, appreciated, and be included in a family atmosphere with a strong culture. Listen closely to my panel as they discuss their own experiences with hiring technicians from dealerships.

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We Are Signal Intelligence Specialists – Gary Smith [RR 685]

We Are Signal Intelligence Specialists – Gary Smith [RR 685]

Trainer Gary Smith loves to diagnose tough challenges. He is going to touch, in this episode, on the importance of computer and mechanical data in finding carbon and deposit fouling when diagnosing driveability concerns. He is also going to talk about a new definition of technicians saying that they are “Signal Intelligence Specialists.” A unique approach to a technician’s skill set. We discuss the skills necessary to play in this new field of automotive tradecraft.

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Why Can’t Every Shop Owner Be Profitable? [RR 682]

Why Can’t Every Shop Owner Be Profitable? [RR 682]

Too many business owners are silently struggling and think they are the only ones. Or maybe they do want to elevate their business to the next level but have been stuck in the day to day…that leads to month to month and then year over year struggle. Before you know it, the only thing progressing forward is time. And the only constant is change. In this episode Scott Wheeler highlights the key foundations needed for a successful automotive business. He also references his book “How to Make Money (& Stay Sane) in the Automotive Service Industry” which reads like a blueprint for your business, full of charts, graphs and formulas.

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Catching Up With Your Mentor [RR 680]

Catching Up With Your Mentor [RR 680]

Mentoring is a special relationship that grows between two individuals and also within themselves personally. With me is Jim Morton and Brandon Steckler: Mentor and Mentee. We all know when you teach you learn, but did you also know the best mentor never responds to a question with an answer? In this episode Jim and Brandon discuss the essence of mentorship. They also agree that going back to the basics is the simplest and often overlooked foundation for any successful diagnostician. I bet you are not surprised!

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Scan Tools Part 3 [RR 678]

Scan Tools Part 3 [RR 678]

Same crew, Matt Fanslow, Keith Perkins and Bill Nalu from Part 1 and 2 and in this episode we are hearing about preferred scan tool preferences by platform. We also hammer about the investment the shop needs to make in scan tools for the team and some additional myths. The team speaks to the difference between a scan tool and a diagnostic platform.

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Job Expectations: Boomers vs Millennials [RR 676]

Job Expectations: Boomers vs Millennials [RR 676]

Boomers and millennials could not be more different if they tried. We’ve all heard the stereotype for both generations and miscommunication and frustration often bubble to the surface in any work environment. Instead of criticizing different generations than our own, isn’t it time we pause and start understanding each other? In this episode, Bill Haas is the boomer and Sara Fraser is the millennial. They are also a father-daughter team that works together. Listen to both perspectives and find out how both generations can actually work together harmoniously.

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Q & A with Chris Chesney [THA 241]

Q & A with Chris Chesney [THA 241]

You’re going to love this question and answer format style episode with the newly retired Chris Chesney. My panel takes a deep dive into Chris’s long and successful career. What was his most rewarding experience? Does he have any regrets? What is his forecast on the technician shortage and electric vehicles? And most importantly, is retirement really in the cards for Chris Chesney?

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Apprentice Journey – High School to Graduate [RR 675]

Apprentice Journey – High School to Graduate [RR 675]

How did a high school student who wanted to just fill a slot in his schedule end up becoming an apprentice at Dynamic Automotive? What are the qualities a mentor needs to have for an apprenticeship program? Is it possible for a 20 something-year-old to be financially stable in a career with no college debt? This is a down-to-earth, real-life episode that will shed some light on the importance of apprenticeships in our industry. … and you know how important apprentices are to me and to our long-term survival.

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Leadership Series Part 5 with Mike Davidson – Rewards of Growing as a Leader [RR 673]

Leadership Series Part 5 with Mike Davidson – Rewards of Growing as a Leader [RR 673]

In this final installment of our Leadership Series with Mike Davidson, Mike discusses the reward of growing in leadership. It goes beyond profit and cash flow. The real success comes from business owners realizing they need to develop their people instead of managing them. Too often the owner is the biggest obstacle in allowing the business to grow. Find out what happens when you implement this how-to leadership series.

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All Electric Vehicle Business Model – Dave Giles [RR 672]

All Electric Vehicle Business Model – Dave Giles[RR 672]

This is a fascinating business model and one that Makes EV’s a specialty, no different than Euro Shops. With OE commitments and government mandates to roll out EV’s and reduce the production of the internal combustion engine, we all need to be schooled in the ‘What’s Next’ indoctrination. It is time to look ahead before you get left behind. David Giles discusses how his electric and hybrid-only business has become a huge success. Keep in mind progress is impossible without change.

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Trends – Aftermarket Round Table [THA 239]

Trends – Aftermarket Round Table [THA 239]

The passion my panel has for this industry is hard to miss in this episode. They touch base on topics including labor rates, the professionalism of the industry and the importance of DVI’s to just name a few. We are only scratching the surface of these issues and concerns but it’s what is needed to spark a real change.

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Addiction: How Can We Help? What Can We Do? [THA 238]

Addiction: How Can We Help? What Can We Do? [THA 238]

Everyone has faced addiction, whether it’s yourself, a loved one, a friend, or a colleague. How do we help someone who is struggling with addiction? What can you do and say to them? In this episode you’ll hear from 2 recovering addicts and their personal journeys to become sober. Please share this episode with your network, you never know who is struggling behind closed doors. Share this with your team. Get this discussion out in the open.

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Scan Tools Part 2 [RR 669]

Scan Tools Part 2 [RR 669]

Same crew, Matt Fanslow, Keith Perkins and Bill Nalu from part 1 and we came together to discuss the myths of which scan tool will do a better job and if the words “Scan tool,” is the right term to define this device. Also, many do not know that you can buy an OE scan tool from the dealer. Yes another deep discussion and if you didn’t listen to Scan Tools Part 1 it is episode 629 released in April 2021. remarkableresults.biz/e669

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Supply Chain: Getting Parts to Market Post Pandemic [THA 237]

Supply Chain: Getting Parts to Market Post Pandemic [THA 237]

Shipping delays, raw material and labor shortages along with COVID-19 are just a few challenges suppliers are experiencing every single day. As the automotive repair industry has seen a boom in business, getting parts to market is one of the most important priorities and challenges we have. In this episode, my panel gives you an inside look at the supply chain, no sugar coating, just real facts.

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Dealer Technicians Build Shop Partnership [RR 667]

Dealer Technicians Build Shop Partnership [RR 667]

Six years ago, two technicians at a dealership decided to start their own business. Jorge and Jason dove headfirst into business together with some major learning curves during the journey.

Like so many green owners, (by green I mean new and inexperienced in running a business) they thought they had all the answers and didn’t need outside help. Sound familiar? Find out how that changed and why it was a major turning point for them. remarkableresults.biz/e667

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Second in Command – A COO/GM Perspective [THA 236]

Second in Command – A COO Perspective [THA 236]

As an owner, the day-to-day routine seems like second nature to you. You’re the face of the business and enjoy interacting with customers and your team. How much time are you able to spend focusing on the future.

Having a second in command to manage the day-to-day tasks and employees is vital to a growing business. This episode will appeal to any owner out there and also future COO’s that have the desire to step up into that role. Find out what it takes for both sides to make it work seamlessly.
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Leadership Series Part 4 with Mike Davidson – Growth Environment (Continued) [RR 664]

Leadership Series Part 4 with Mike Davidson – Growth Environment (Continued) [RR 664]

This 5 part series breaks down what it means to be a true leader and how to implement a growth environment and culture within your business. It’s no secret visible growth opportunities attract high performers to your business. In this episode, Mike simplifies 5 key components: assigning responsibility, identifying the people in your organization that are willing to invest in themselves, how to develop meetings without you, letting go, and what does your day look like now. Learn some important lessons that are easy to implement. remarkableresults.biz/e664

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Creating a Training Culture [THA 235]

Creating a Training Culture [THA 235]

Training in this industry is always a hot topic to discuss. Unfortunately, there are too many shops that don’t realize training employees and business owners must be non-negotiable in order to have a profitable and sustainable business. If you’re listening to this podcast, you’re already taking action to level up. Take a moment to share this episode with just one person, it may change their life personally and professionally.

The panel discusses why training is important, how to incentivize training, and what to look for when hiring people. remarkableresults.biz/a235

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Cut through the Fog on the Future of Electric Vehicles – Derek Kaufman [RR 661]

Cut through the fog on the Future of Electric Vehicles – Derek Kaufman [RR 661]

If you’re tired of hearing the buzz about electric vehicles, don’t sneer at it, embrace the information. Knowledge is power… that helps you react. Are you going to face the inevitable change in the industry as an opportunity or will you continue to tune out and let your business fall one piece at a time?

Is it too early to keep you informed on the evolution of EV? Not at all. Derek Kaufman brings to the table some very interesting facts and figures to keep you engaged in the evolving Electrification of the Vehicle. This is stuff you need to know. remarkableresults.biz/e661

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Right to Repair Update – Hanvey & Lowe [RR 660]

Right to Repair Update – Hanvey & Lowe [RR 660]

Bill Hanvey, CEO and President of the AutoCare Association and Aaron Lowe, SR VP of Regulatory and Government Affairs have been front and center representing the Aftermarket’s fight for data access and the Right to Repair for our customer’s vehicles. In light of the recent executive order signed by the President I thought you would benefit to hear from the people who are closest to this critical industry action. Keep in mind automakers continue to fight back which is why it’s critical that our industry comes together as a whole. Are you willing to take a stand?

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Technician Outlook with Jake Sorensen-Part 2 [RR 659]

Technician Outlook with Jake Sorensen-Part 2 [RR 659]

We hear the perspectives of business owners all the time, but sometimes it’s important to gain the perspective of technicians as well. See things through their eyes instead and find out what retains them as employees, and how to continue to challenge them in productive ways. Listen and pick up a few ideas to implement in your team culture.

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Electrificaton of our Industry – Service Impact and Trends [THA 232]

Electrification of our Industry – Service Impact and Trends [THA 232]

How do you prepare for the future? It starts by acknowledging it will be here before you know it. In this episode, my panel discusses electric and hybrid vehicles with statistics and real shop research that help outline the road ahead.

Don’t be left behind. Don’t be a naysayer. Embrace and understand the role of EV’s and Hybrids. Learn all you can so you can prepare your business for the future. A critical and important podcast so you benefit. remarkableresults.biz/a232

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