Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]
Recorded Live at the Transformers Summit with Aftermarket Radio Network host, Hunt Demarest, CPA at Paar Mellis and Associates and host of the Business by the Numbers Podcast. Hunt’s firm specializes in automotive repair clients and he gives us an inside scoop on common new client questions and concerns as well as some behind the scenes about his podcast!
remarkableresults.biz/e817
Ask Ortho – Eric Turkington and Kim Conti [RR 815]
Let’s talk about voice assistants for employee efficiency. Technicians need quick and reliable access to accurate data for servicing vehicles. What if they could stay in their bay and ask ‘Hey Ortho’ to check fluid types and receive a response within seconds? Join Eric Turkington, Vice President of Growth, and Kim Conti, Vice President of Product, as they discuss Ortho, the next high tech tool for the automotive industry.
remarkableresults.biz/e815
Proper Equipment Equals Higher Efficiency – Justin Allen [RR 811]
Can proper equipment equal higher efficiency? Justin Allen, a Manufacture’s Rep for Hunter Engineering Company, continues to help shop owners understand that investing in the right equipment can increase the shop’s profitability, save time, and build trusting customers.
remarkableresults.biz/e811
The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]
Guest host and shop tour with Aaron Woods, Xtra Mile Auto Care, Stillwater, OK. Aaron’s service advisor is on paternity leave and he is back on the counter. Find out the benefits to an owner periodically working the service counter.
remarkableresults.biz/aw134
Alignments! Rates, Numbers and ROI [THA 303]
Take a deeper dive into alignments, the numbers being it, and the ROI. Multi-shop owner Joe Hanson has invested in the Hunter Quick Check Touchless Alignment equipment for his one shop, Tom Sciortino brings statistics on the effect alignments have on ADAS, and Jim Fleischman discusses the importance of asking your customers about their driving habits.
remarkableresults.biz/a303
Onboarding New Team Members [THA 297]
Have you ever experienced the butterflies in your stomach when you start a new job? You arrive on the first day and feel lost as surrounding employees are busy at work. What is your onboarding process for new employees? How do you make their first day efficient, comfortable and welcoming? Listen to learn just one thing and commit to finetuning your onboarding process
remarkableresults.biz/a297
Process Driven: Stop Restarting Jobs [AW 108]
Guest host and a shop tour with Lorenzo Pellicciotta, CarStar, Oakville, Ontario. Lorenzo discusses his path to becoming an entrepreneur and why processes and procedures are critical to gathering all information on a vehicle the first time.
remarkableresults.biz/aw108
Listen and view episode notesTechnician Time Management [AW 107]
Guest host and a shop tour with Casey McGowan, Casey’s Independent Auto Repair, Vancouver, WA. Casey discusses the difference between productivity and efficiency in a shop and the importance of measuring technician time management.
remarkableresults.biz/aw107
Listen and view episode notesCarmCast Power Panel [CC 102]
CarmCast Power Panel [CC 102]
This CarmCast featured an anything goes format, a ‘Power Panel.’ No question Bryan Kelley and Greg Buckley would make for a great power panel. What better way to start off 2022 than some comprehensive discussions marking trends like Multi Shop Ownership. We hit some great wisdom on developing Trust, Delegation, EVs, Work-Life Balance, and more. No doubt you’ll pick up a gem or two to help make your 2022 a banner year for you. Let me ask you … how do you recharge? Well, I asked my panel. Compare your rechargeability to theirs. Thanks for listening to the podcast where ‘Your Learning Curve Never Sounded So good!’
remarkableresults.biz/cc102
Listen and view episode notesImproving Work Flow [THA 192]
Improving Workflow – THA 192
We are talking about Improving Workflow in the Shop. The panel gave their best in sharing disciplines and processes that work for them. If you are a student of process improvement you’ll appreciate the discussion and if you are not you’ll realize you must start.
The panel includes Mike Davidson, Parkway Automotive, Little Rock, Arkansas, and Industry Essentials with a DOL Approved Apprenticeship Plan, Corey Evaldi, Olmsted Auto Care, Olmstead, OH, Andrew Minkler, Bavarian Motor Repairs, Capital Heights, MD and Steve Wootton, Technical Adviser, Ultimate Auto, Truck and Equipment in Cromwell, CT.
The detailed key talking points can be found at remarkableresults.biz/a192. Remember you can use the talking points to help create your own next steps or meeting agenda.
Mike Davidson shares the most important question that he asks every one of his team members.
Listen and view episode notesRR 476: Chris Cloutier and Scott Brown – Productivity Hacks
Chris Cloutier and Scott Brown – What does it take to become more Productive and Efficient?
There are a lot of ways to become productive and efficient. There are a lot of strategies and systems that can be followed by just hearing this episode. Follow the process, improve communication, leverage to software technologies, learn to improve diagnostic methods and a whole lot more!
The experts: Chris Cloutier and Scott Brown. Chris is the co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies. And Scott is an ASE Master Certified Automobile Technician with over three and a half decades of professional service industry experience. He and his wife own Connie & Dick’s Service Center Inc. Together they are the productivity and efficiency duo that bring results.
Listen and view episode notesTHA 127: Overcoming Owner Burnout
Overcoming Owner Burn Out
Endeavor into some really great smart talk on delegating, recharging and prioritizing. Things you must do so you don’t spin deep into a negative vortex.
This team dishes out solutions to staying fresh and relying on your team to help you accomplish all your goals. Find out what it took Gerry and Jon to leave the business in the hands of their team. Is it easy? Is it easy? Will you need to start slow? How do your people fit into this equation? Are they qualified? Have you prepared them? How do you handle distractions? These and many more questions answered for you right now.
Join Jon Bockman from Bockman’s Auto Care, two locations based out of Sycamore, IL, and the NAPA Auto Care Center of the year 2019, also Gerry Frank, Auto Repair Technology, Brook Park, OH and Partner in Repair Shop Coach and Jim Hayes, General Manager, Pacific Motor Service, Monterey, CA
Listen and view episode notesTHA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.
How to Handle the Overload of Information, Workload and All That You Have to Learn
We are in deep talking about how they deal with getting things done, keeping up on their learning curve, dealing with an overstuffed ‘In-Box’, prioritizing, delegating, learning, neural pathways, and exercise, just to name a few.
With me in studio talking ‘Information Overload’ is Donny Seyfer, Executive officer of NASTF and co-owner of Seyfer Automotive, Wheat Ridge, CO, Rob Rowsell, Family Auto Service La Mesa, CA (4 shop group) author of ‘Addicted to Life; How I Went From Homeless to Extraordinary Success and Happiness in a Short Period of Time.” and serial entrepreneur Mark Roberts, managing partner at Schertz Auto Service, Schertz TX
Guaranteed you’ll pick up at least one thing on helping you become a more organized and effective person.
WEBSITE: www.remarkableresults.biz/
THIS EPISODE: www.remarkableresults.biz/a109/
APPS: www.remarkableresults.biz/app/
ALL EPISODES: www.remarkableresults.biz/episodes/
ALL ACADEMY EPISODES: www.remarkableresults.biz/academy/
ALL FOR THE RECORD EPISODES: www.remarkableresults.biz/ftr/
ALL CARMCAST EPISODES www.remarkableresults.biz/carmcast/
RR 410: Tom Ham – Running Your Business Remotely
Tom Ham: Running your Business Remotely
Tom answers some big questions like: Does it take the right culture and people to make working remotely work? What kind of self-discipline to you need? And how does technology make it feel like you are there? We cover a full spectrum of how Tom makes it work.
Tom Ham gives us the blueprint on how to run a remote office and what are the expectations that come along with it.
Listen and view episode notesTHA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done
The Business Coaches LAB: The Art of Implementation: How To Get Things Done.
In our continuing series of the Business Coaches Lab, we work to help you get into gear. The coaches mostly agree that there a few key problems for inaction.
The discussion includes finding your momentum, your one thing, planning, reflecting and the fact that you are trying to do too much, you wear too many hats. If you want to be a better leader, CEO and all-around good person you need to give these coaches a listen. A ton of free advice for you.
I’m joined by Rick White from 180 Biz, Cecil Bullard, with the Institute for Automotive Business Excellence, Jude Larson from the ACT Group, and Murray Voth, from RPM Training. Key Talking points, already written for you that will give you a bulleted plan for improvement. Also, find my guest’s bio’s links to their coaching companies and links to their previous episodes at remarkaberesults.biz/a104
Listen and view episode notesTHA 086: Stop Being Busy and Improve Your Productivity!
Stop Being Busy and Improve Your Productivity
The panel includes Dennis McCarran, Executive Director of Dealer Strategic Planning, Justin Galsgow, Performance Tire & Wheel, Topeka, KS and Darren McClea from McClea’s Tire and Automotive, Santa Rosa, CA.
We talk your to-do-list, delegating, emails, time wasters, texts, finishing, priorities, and making time to get things done. A suggestion to get into work early and review your day and prioritize the critical task.
Consider batching your projects. Seeing reps; consider Tuesdays are the day for reps. This tightens up your planning efforts.
Listen and view episode notesRR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman
Shop Talk: Time Management and Digital Inspections
Shop talk with three shop owners; John Constantin, Jim Fleishman and Mike Schultz talk time management and digital inspections.
Systems for time management will either make our lives easier or without them, our stress level could be at Defcon 2. You may use post-it notes or digital software to stay on track and more organized.
This episode was recorded live and was an ‘open mic’ format. You enjoy the dialogue between these shop owners from the Western New York area near Buffalo.
Listen and view episode notesTHA 034: Nine Tips For a Better Work Life Balance
If you want Work Life Balance, first, you must BELIEVE that it’s possible. Once you believe that it’s possible, you must DECIDE that is what you want and set your INTENTION to make it so.
Become an expert at work-life balance by making it a habit, planning for it. You’ve heard many of the principles in this episode but you may have never heard them in an unfiltered way from your industry peers.
Make the choice what you are going to be. Be the master of your business. Be the master of your family when you are with them.
Listen and view episode notesTHA 021: Getting Things Done: A Discussion on the Challenges of Time Management
Are You Getting Things Done? Do You Find it a Challenge to Finish Tasks?
Listen to three of your industry peers as they discuss their perspective on what it takes to accomplish their tasks and goals. You’ll hear about creating a theme day, tactics to get more done, time wasters, and a suggestion that if you try to do too many things you don’t do any of them well.
We all struggle with this in this time challenged, too much to do world. This episode will help you find methods and ideas to make you more productive.
Listen and view episode notes