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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs

Apr 2, 2019

FTR 039: Grant Swaim – The Gear Head Days Are Gone

Apr 1, 2019

RR 418: AIST – The Future of Automotive Education

Mar 29, 2019

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

Mar 27, 2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

Mar 26, 2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

Mar 25, 2019

RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team

Mar 22, 2019

THA 111: Building New Customers

Mar 20, 2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

Mar 19, 2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

Mar 18, 2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

Mar 15, 2019

THA 110: Charging What We Are Worth

Mar 13, 2019

RR 413: Jill Trotta on Pricing Transparency

Mar 12, 2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

Mar 11, 2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

Mar 8, 2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

Mar 6, 2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

Mar 5, 2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

Mar 4, 2019

RR 410: Tom Ham – Running Your Business Remotely

Mar 1, 2019

THA 108: The Value of a Professional HR Support Company

Feb 27, 2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

Feb 26, 2019

FTR 034: Greg Bunch – Take Your Toolbox Home

Feb 25, 2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

Feb 22, 2019

THA 107: Discover How To Keep Your Women Customers For Life

Feb 20, 2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

Feb 19, 2019

FTR 033: Kirk Richardson On Technician Pay Plans

Feb 18, 2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

Feb 15, 2019

THA 106: Managing a Negative Online Review

Feb 13, 2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

Feb 12, 2019

FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime

Feb 11, 2019

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The BACK CATALOG - Listed By Most Recent

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12/19/2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12/16/2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12/12/2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12/09/2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12/05/2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12/02/2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025