Wide Open Discussion from Three Aftermarket Technicians on Technician Pay, Benefits, Training and MORE!
Matt Fanslow, Bob Heipp and Peter Landry openly discuss some very hot and touchy subjects that effects all aftermarketer’s.
Besides technician pay and benefits, other talking points cover the commitment to forever training, getting paid for diagnostic time, ADAS, mandatory technician certification, their view of the technician shortage, and is there enough GOOD training available.
This discussion is not without its very strong perspectives that will challenge thinking and maybe convert an outlier.Listen and view episode notes
Renowned Industry Trainer Says Our Technology is The Carrot at The End of The Stick To Entice Recruitment Into the Industry and to Keep Our A Techs.
Dave Hobbs, Lead Technical Trainer and Program Developer at Delphi Product & Service Solutions, has been in the aftermarket for over 30 years living his passion teaching technicians about repairing new technology.
He is on the cutting edge with ADAS (Advanced Driver Assistance Systems) and discussed the challenges with calibrating repaired systems. This interview covers his start in the industry, what it takes to create a training seminar and that he sees great opportunities for A techs even if they want to move to a new city, to find the right situation, and work for a top shop.Listen and view episode notes
Where Will We Find Our Future Automotive Instructors?
This all-star panel tackled this problem head on. Where will the experience at the educator level come from when you need certain certifications. Will working technicians consider this as a career move and invest in the time and money to meet the teaching certification standards.
We may drive experienced and knowledgeable people away because of the needed certifications, pay and admin requirements. This topic is as important to discuss as the technician shortage.
Please have this discussion, with administrators, at the local college and high school level.Listen and view episode notes
Are You Learning Up To Your Maximum Potential?
Industry trainer and entrepreneur Jorge Menchu, President of AES Wave is enthusiastic about teaching our industries technicians. He is more passionate on how technicians learn. He says that the basic problem of learning is to understand the mechanics of learning.
Jorge shares his Four Levels of Learning and says if you are in control of your learning process you will learn more. He says everyone knows how to learn. If you are not struggling to learn; then you are in control of the process of learning.Listen and view episode notes
Having a strong training culture is an important discussion point in this Town Hall Academy.
There are many choices for aftermarket technical training. Technicians need to schedule a minimum one major event a year. Our panel of experts touch on the need for training policies, budgets and supporting the vendors that make these events affordable. Also discussion points on Vision Hi-Tech Training and Expo and Automechanika.Listen and view episode notes
What do Three Diagnosticians think about Silver Bullets, Critical Thinking and the Future of Diagnostics.
Bob Heipp, Peter Landry and Matt Fanslow, bring a big dose of their passion to the second technician round-table. This discussion generated talk on important and trending topics, that for these working techs, are important.
In this episode Bob, Peter and Matt expressed their feeling on technician pay, computer skills, augmented reality, and flat rate among others. There are over 20 key talking points. Invest in understanding how these three professional technicians and trainers look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.Listen and view episode notes
When you have big goals, and are determined to make a difference you can do just about anything!
Jose Gonzales was a working technician for 16 years for a dealership and an independent. He always admired automotive trainers and that motivated him to become an instructor in post-secondary. While he was was teaching, Jose completed his AAS degree in automotive technology then switched to become an instructor in secondary education (high school).
As if that wasn’t enough, Jose then completed his bachelors in business administration. When you hear Jose tell the story, you’ll realize he has a master plan and his moves were calculated and resolute. He loves teaching and is preparing for even more opportunities in the future.
Jose Gonzales is an educator who is shaping our future technicians, yet he says there are challenges to get some students to move to post-secondary or college level; he explains in the interview. Jose counts Jim Morton as an important mentor to him.Listen and view episode notes
Selling and Personal Inspiration Times Two! Join Two Sales and Personal Improvement Trainers that Speak Directly to all Aftermarket Professionals.
Barry Barret, Director of Training at RLO and a Ziglar Legacy Certified Coach and Tom Ziglar, CEO of Ziglar Inc. bring their personal improvement passion as it relates to all automotive aftermarket professionals.
We talked about ‘The Wheel Of Life’, The fastest way to success is to replace a bad habit with a good habit, how to create a perfect start to your day, Zig Ziglar stories and much more. Enjoy a very inspirational episode that could become one of your most listened to interviews.Listen and view episode notes
Carm with G Jerry Truglia, President TST Since being in the aftermarket for fifty years, Pierre Respaut has a steep history as an automotive shop owner, dealership mechanic/technician and trainer. Pierre worked at BMW and Ferrari dealerships and owned “Ultimate Cars”, a BMW specialty repair shop for 30 years. After he closed the shop he…Listen and view episode notes
Illuminating Discussion with Technician Round-Table
Join this recorded session from Vision 2017 with Bob Heipp, Peter Landry and Matt Fanslow, (above) as we tackle the value of training and why networking is so critical at these events. These guys were straight up and expressed their feeling on engaging with your peers and instructors, developing relationships from around the country, and the sheer admiration that they have for technicians that continue to learn and grow within the industry.
Invest in understanding how these three professional technicians look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.Listen and view episode notes
Mobile Diagnostic Entrepreneur and Industry Trainer Shares the Power of Networking.
Eric Ziegler owner of E-Z Diagnostic Solutions a Mobile Diagnostics and Programing company specializing in collision centers and auto repair facilities. Eric is also an instructor for Automotive Seminars and The Driveability Guys.
Eric shares sage advice on diagnostic challenges, training, networking, labor rates. He also imparts his passion on the need for bigger labor rates, specialization, silver bullets, and his role in the industry as a trainer.Listen and view episode notes
2016 Byrl Shoemaker ASE Industry Education Alliance: Instructor of the Year, survived many challenges.
Marlo Miranda automotive technology teacher at Forsyth Central High School, Cumming, GA, was honored at the ASE Fall Board of Governors meeting in November 2016.
Marlo Miranda has a very formidable story. It wasn’t an easy go growing up in New York City. He shares his story of survivor-ship through the mentoring of his automotive technology shop teacher. This molded Marlo to this day as he brings to his students the value of having someone believe in you.Listen and view episode notes
Tim Dwyer was a shop owner for 25 years and was an instructor at Oklahoma State University Institute of Technology, for 12 years, where he helped start and instructed the Pro-Tech Automotive Internship program. He has found a perfect evolution of his storied carrer as an automotive education specialist at ConsuLab Educatech.
Tim is pays it forward with a very in-depth interview that covers many bases from his own shop, to being an educator and discovering a powerful way to educate his students with a Team Based Learning approach to his work in helping instructors utilize the power of their teaching aids.Listen and view episode notes
How Do We Make Ourselves SMARTER?
Jorge Menchu was hooked at an early age. He grew up in Kansas City, MO. It was his go-cart that brought upon his passion for loving cars and mechanics. This developed into a passion about learning.
His goal is to help young folks to realize their own success and failure by engaging his students to be better learners.
The episode highlights Jorge’s three pathways to learning. These fundamentals can change your ability to learn and understand. They are Self-Awareness, Learning Awareness and Building a Structure of Knowledge.Listen and view episode notes
Euro specialist shop owner is also a BMW trainer and embraces technician networking.
Scott Thorson has specialized in the service of European automobiles since 1999. A BMW Trained technician also owns a nationwide BMW tech Support service (LMV Bavarian) that people all over the world use for BMW technical advice.
A national BMW trainer embraces new technology and understands that there is always someone willing to work harder to take everything away.Listen and view episode notes
Where are the industries top young technician’s going to come from?
Skills USA and Worldskills brings to our industry an opportunity to showcase young talent in a competitive environment. Scott Norman, Chairman of the National Automotive Service Technology (AST) committee for SkillsUSA and the USA Technical Delegate for Worldskills gives you an insider’s overview of these two important competitions.Listen and view episode notes
Automotive Technology Bachelor’s Degree program producing our future technicians and entrepreneurs.
Scott Norman is an Associate Professor of Automotive Technology at Pittsburg State University in Pittsburg, KS and President of the National Association of Automotive Universities.Listen and view episode notes
John Gardner, automotive instructor at Chipola College in Marianna, FL believes that the quality of technicians graduating today are bright and amazing. John shares his passion for teaching and his love for training in an inspiring episode that includes talk of his hosting duties for Tech Garage on the Velocity Channel. John’s classroom motto is “Outdo…Listen and view episode notes
Craig Van Batenburg is the CEO of ACDC and a former repair shop owner. His wife Deb is his partner and vice-president. Craig is engaged full time in the understanding of the technology used in hybrid and electric cars. His 45 years of automotive experience serves him well.
Craig Van Batenburg gives some great insight into why his career took the path to Hybrid repair and training. He says back in the early seventies he worked at a Honda dealership. With a huge passion for Honda’s, at 26 years old he opened a shop to work on Honda’s only. He bought the first model Honda Insight which was the 23rd hybrid sold in Massachusetts. His wife Deb went to Kent State and was always into recycling and politics. NOTE: This is the first husband and wife interview on Remarkable Results Radio Podcast.Listen and view episode notes
What is Service-EDU? I cover training in a big way on the podcast. When I discovered the newly created Service-EDU, a brand new partnership with four of our industries premiere manufacturers; Gates, MAHLE, Timken and NGK, I had to know more. You now have a chance to hear the story on how Service-EDU was created and…Listen and view episode notes
Where are the young technicians going to come from? Randy Baker is doing all he can to make that happen.
Randy Baker, honored as a 2015 Educator of the Year from ASE/NATEF, shares his story from shop owner to educator. He is outspoken and passionate about the additional support the aftermarket can have on secondary and post-secondary education recruitment. Do you want to know if shadowing or intern programs work? What should you tell a parent who has a child that is a hands-on learner? Get a powerful viewpoint from an enthusiastic educator.Listen and view episode notes
Are you having a problem finding trained technicians – – here’s an answer that will help you.
There is a guy by the name of Bill Haas – – who has done just about everything in the repair industry. He started at the age of 12. He dragged home a junk motor that he bought from a garage. For the next few years he played with that poor engine – – until he knew how to fix every component. Later, Bill became a shop owner, sold it then taught technicians how to fix cars , became a business consultant and trainer including the man at NACAT. (The North American Council of Automotive Teachers)
You need to hear the story of what Bill has done and is in the process of doing to help you get better technicians.Listen and view episode notes
Meet Jeff Peevy, President of the Automotive Management Institute (AMI), a 34-year industry veteran who has spent the past 20 years involved with education and research. Jeff discusses and drives home an important strategy on ‘Building A Learning Culture’ in your business. This episode can be distilled down to four words: Let’s Go Learn Something!…Listen and view episode notes
In a continuing series on Technician training welcome to part two of a Face To Face Video Podcast. Professional automotive trainers G Jerry Truglia from ATTS, Pete Meier from Motor Age and Pierre Respaut in a great dialogue about technician training. See their bios below. There are two ways to enjoy this round table discussion. You…Listen and view episode notes