Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast From HVAC to Thermal System Management: Opportunities and Challenges [RR 845] May 2, 2023 Toxic Cultures, Leaders and Team Members [AW 155] Apr 29, 2023 Fueling Your Business: Tips for Increasing Profitability and Developing Processes [RR 844] Apr 28, 2023 How EOS (Entrepreneurial Operating System) Changed My Business [THA 325] Apr 26, 2023 Streamlining Workflow: Shop-Ware’s New TechApp for Technicians [RR 843] Apr 25, 2023 Consistency and Common Sense Trumps Trendiness [AW 154] Apr 22, 2023 Unlocking Technician Earning Potential [RR 842] Apr 21, 2023 Why Dressing Professionally Matters in the Shop and Beyond [THA 324] Apr 20, 2023 Protecting Gross Profit: The Emotional Intelligence Approach [RR 841] Apr 18, 2023 Closed All 10 Locations for Company Summit [AW 153] Apr 15, 2023 Crush Your Fears and Build a Sustainable Business [RR 840] Apr 14, 2023 Alignments Taking Longer: Are We Charging Enough? [THA 323] Apr 13, 2023 Mastering the Art of Dealing with Difficult Customers [RR 839] Apr 11, 2023 Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152] Apr 8, 2023 Technology Horizon, Do You See It? [RR 838] Apr 7, 2023 How to Create a Leadership Culture [THA 322] Apr 6, 2023 From Luscious Garage to Earthling Automotive: A Rebranding Journey [RR 837] Apr 4, 2023 Where is Car Count Heading? Catching Up with Greg Bunch [AW 151] Apr 1, 2023 The Automotive Industry: Does the Public Really Know What We Do? [RR 836] Mar 31, 2023 Technician Round Table: Mobile Technicians [THA 321] Mar 30, 2023 Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835] Mar 28, 2023 Newly Purchased ADAS Calibration Equipment [AW 150] Mar 25, 2023 The Ebb and Flow of Being a Wife and Business Partner [RR 834] Mar 24, 2023 Going Electric in California [THA 320] Mar 23, 2023 Job of a Trainer Isn’t a Job, It’s a Lifestyle [RR 833] Mar 21, 2023 Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149] Mar 18, 2023 First Ever General Service Technician Academy at Vision KC [RR 832] Mar 17, 2023 Managing Comebacks and Quality Control [THA 319] Mar 16, 2023 “Profitable Fleet Management for Small and Medium Businesses” Bill Deboer [RR 831] Mar 14, 2023 Internal Company App Gets the Word Out [AW 148] Mar 11, 2023 « Previous 1 … 13 14 15 16 17 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Building a Foundation to Prevent Employee Turnover [THA 461] 11/28/2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] 11/25/2025 Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] 11/21/2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] 11/18/2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] 11/14/2025 Helping People Do Life in Auto Repair [RR 1065] 11/11/2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] 11/07/2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] 11/04/2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] 10/31/2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] 10/28/2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] 10/24/2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] 10/21/2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] 10/17/2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10/14/2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10/10/2025 Building an Essential Skilled Automotive Career [RR 1060] 10/07/2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10/03/2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09/30/2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09/26/2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08/12/2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08/08/2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08/05/2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08/01/2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07/29/2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07/25/2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07/22/2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07/18/2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07/15/2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] 07/11/2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] 07/08/2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] 07/04/2025 How to Grow Your Shop Without Losing Control [RR 1046] 07/01/2025 Slow Down, Move Over: A Call for Roadside Safety [THA 439] 06/27/2025 Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045] 06/24/2025 Check the Part: Warranty Fraud and Returns [THA 438] 06/20/2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06/17/2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06/13/2025 Building Businesses and Believing in Better Days [RR 1043] 06/10/2025 1 2 3 … 37 Next »
