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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

RR 470: Automotive Students Speak Out on Their Future

Sep 27, 2019

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

Sep 26, 2019

RR 469: ASA Technology and Telematics Forum 2019

Sep 24, 2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

Sep 23, 2019

RR 468: Mitch Schneider – Misfire: What to Do When Things Aren’t Running on All Cylinders

Sep 20, 2019

THA 137: The Language of Welcome

Sep 19, 2019

RR 467: Servando Orozco on Franchising

Sep 17, 2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

Sep 16, 2019

RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals

Sep 13, 2019

THA 136: Branch Growth Strategy

Sep 12, 2019

RR 465: Tom Ham – Your Only Competitor is Yourself

Sep 10, 2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

Sep 9, 2019

RR 464: YouTube – Benefit or Burden Part 1

Sep 6, 2019

THA 135: Implementing Profit First – Shop Owners Thrilled With Results

Sep 5, 2019

RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!

Sep 3, 2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

Sep 2, 2019

RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional

Aug 30, 2019

THA 134: Market Changes and What I’m Doing About Them

Aug 29, 2019

RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1

Aug 27, 2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

Aug 26, 2019

RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!

Aug 23, 2019

THA 133: Why Soft or Life Skills Training Matters for Business Success

Aug 22, 2019

RR 459: Standards And Values Foster a United Purpose for Your Team

Aug 20, 2019

FTR 059: Greg Buckley on LYFT

Aug 19, 2019

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

Aug 16, 2019

THA 132: Business Coaches Lab: Building an Enduring Business Culture

Aug 14, 2019

RR 457: Justin Allen – Working Too Hard? Feel Burned Out?

Aug 13, 2019

FTR 058: Tomi Oliva – Would You Work For You?

Aug 12, 2019

RR 456: Jennifer Grady ESQ – Harassment Training Required by Law

Aug 9, 2019

THA 131: Preparing Your Shop For the Next Five and Ten Years

Aug 8, 2019

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The BACK CATALOG - Listed By Most Recent

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

05/16/2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

05/13/2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

05/09/2025

The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038]

05/06/2025