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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

Jul 29, 2019

RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony

Jul 26, 2019

THA 129: Customer Financing Options

Jul 25, 2019

RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff

Jul 23, 2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

Jul 22, 2019

Trailer – Why Would You Want To Listen and Who the Heck Am I?

Jul 19, 2019

RR 450: Michael Eilbracht – Becoming an Industry Trainer

Jul 19, 2019

THA 128: Valuing and Positioning Your Business For Sale

Jul 18, 2019

RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?

Jul 16, 2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

Jul 15, 2019

RR 448: Larry Dragan – Life After Selling My Business – Lemon Law Expert Witness, Certified Mediator and Appraiser

Jul 12, 2019

THA 127: Overcoming Owner Burnout

Jul 11, 2019

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

Jul 9, 2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

Jul 8, 2019

RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket

Jul 5, 2019

THA 126: Firing Customers – When is it Right or Wrong?

Jul 4, 2019

RR 445: Cash Management with Chris Cotton

Jul 2, 2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

Jul 1, 2019

RR 444: Technician Round Table – Part 7 – Professionalism and More – Heipp – Landry – Fanslow:

Jun 28, 2019

THA 125: Client Loyalty Programs – Do They Work?

Jun 27, 2019

RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

Jun 25, 2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

Jun 24, 2019

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

Jun 21, 2019

THA 124: So You Need an Accountability Coach?

Jun 20, 2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

Jun 18, 2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

Jun 17, 2019

RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner

Jun 14, 2019

THA 123: The Power of the Supplier and Service Professional Relationship.

Jun 13, 2019

RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR

Jun 11, 2019

FTR 049: Tom Lambert – Discount Model Marketing

Jun 10, 2019

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The BACK CATALOG - Listed By Most Recent

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01/16/2026

Do You Own a Business or a Job? [RR 1074]

01/13/2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01/06/2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01/02/2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12/30/2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12/26/2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12/23/2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12/19/2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12/16/2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12/12/2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12/09/2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12/05/2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12/02/2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025