Aftermarket Radio Network 2023 Forecast [THA 313]
Recession is the main topic for everyone as we enter into 2023, almost 3 years post-pandemic. The Aftermarket Radio Network has collaborated together to offer their forecast for the year. Consider this your ‘one stop podcast player’ to hear insights from an accountant, technician, business coach and marketing perspective. Together, we continue to Advance the Aftermarket.
remarkableresults.biz/a311
Being Married to a Shop Owner: Spouse Perspective [RR 818]
What is it like being married to a shop owner and having your own career outside of the automotive industry? Recorded Live at the Transformers Summit, we are with Joe Bennecoff, husband of shop owner Nichole Bennecoffe, and Jennifer McHugh, wife of shop owner Patrick McHugh. It’s time to hear from the spouse’s perspective.
remarkableresults.biz/e818
Service Advisor Overload: Part 2 [THA 312]
We are on Part 2 of our Service Advisor Overload discussion because we couldn’t fit it all into 1 episode! Did you know most shops are missing $300-500k in gross profit dollars because their service advisor doesn’t have the time to tap into those dollars? You must build a wall of support around your service advisor.
remarkableresults.biz/a312
Finding Technicians Part 2 – Chris Lawson [RR 816]
Advice For New Shop Owners [THA 311]
If you’re thinking about transitioning from employee to shop owner, this episode is for you. Instead of guessing your way through the transition, let the Aftermarket Radio Network be your free library of industry peers across the country help you get started the right way.
remarkableresults.biz/a311
Uncovering the Unconscious Incompetent – Chris Chesney [RR 814]
Recorded Live at the 2022 Transformers Summit with Chris Chesney, Training and Organizational Development at Repairify. Chris takes the common phrase, “I don’t know what I don’t know,” and flips it to “I don’t know THAT I don’t know.” With today’s technology expanding the way it is, there is too much information to memorize and know every piece of knowledge when it comes to car repair. How can we change the way technicians learn? How can we prove their understanding besides a certificate or course completion?
remarkableresults.biz/e814
Forget the Past: Focus on the Future [THA 310]
“Forget the Past: Focus on the Future”…sometimes easier said than done. The past is familiar and comfortable. We can also get hung up on our past mistakes, which hinders us from moving forward. Listen to 3 shop owners share their perspectives on the past and the future of the automotive industry.
remarkableresults.biz/a310
Doubles Sales to $2 million in 18 Months [RR 812]
Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309]
What Does the Shop of the Future Look Like? [THA 308]
What does the future look like for the automotive industry? Listen to the perspectives of Jennifer Maher, Executive Director of the TechForce Foundation, Derek Kaufman, Managing Partner at Schwartz Advisors, Matt Fanslow, Lead Diagnostician and Shop Manager at Riverside Automotive, and Dustin Brown, Shop Owner of Brown Auto Experts with 3 locations. We have an open discussion about future trends, aftermarket challenges, and electric vehicles.
remarkableresults.biz/a308
Are You Stuck? Fall in Love with Your Business Again – Mike Searls [RR 808]
Recorded Live at the 2022 Transformers Summit with Mike Searls, President of ThiN AiR Brand, a toy company. Mike is a serial entrepreneur and he brings his passion for reinvigorating businesses to this episode. His secret? Find out what works and do more of that, find out what doesn’t work and stop doing that, the faster you can do that, the faster you grow.
remarkableresults.biz/e808
Learn to Lead: Empower Your People [THA 307]
How do you truly empower your people? What does it take to be a strong leader of your business? How do you motivate and inspire your employees while avoiding burnout? We have an All-Star panel of industry peers willing to share their own experiences and learning curve as business owners.
remarkableresults.biz/a307
Be The Hero When Your Customer Is At Their Most Vulnerable – John DiJulius [RR 807]
Live from the 2022 Transformer’s Summit, keynote speaker John DiJulius categorizes the automotive industry as a ‘grudge buy’ for customers when they are at their most vulnerable. How is this an opportunity for your business to be the ‘hero?’ How do you make price irrelevant?
remarkableresults.biz/e807
Second Location: “Lower Slower Delaware” [AW 136]
The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806]
Remote Ownership [THA 306]
Hear from 3 shop owners that run their businesses remotely. Yes, it is possible! If you feel like you can’t possibly relinquish control of the business, these owners are here to tell you why, how, and the benefits of being a remote owner. Spoiler alert: the secret sauce is the people, processes, and systems you have in place.
remarkableresults.biz/a306
Wife Encouraged Husband To Open His Own Shop [AW 135]
Guest hosts and shop tour with Bob and May Patterson, Bob’s Automotive, Panama City Beach, FL. With encouragement from his wife May, Bob opened his own shop 8 years ago. Hiring technicians has been a challenge; find out why they patiently wait for the right fit for their shop culture.
remarkableresults.biz/aw135
Service Advisor Overload [THA 305]
How many different hats and roles do service advisors have? Are they your social media manager, fleet manager, shuttle driver, facility manager, vendor manager, receptionist and more? The efficiency of your service advisor is critical for the overall health of your business. Watch Episode HERE Dave Schedin, CompuTrek Automotive Management Systems. Dave’s previous episodes HERE Clint White, Service…
Finding Technicians Part 1- Chris Lawson [RR 803]
“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]
We Are Paperless and Loving It! [THA 302]
Behind the Scenes: Hudson Family Trifecta Awards [RR 797]
Get a behind the scenes interview with Kristi and Donnie Hudson on their trifecta award winning year in 2022 as the NAPA AutoCare Shop Owner of the Year, Women in Auto Care Female Shop Owner of the Year and AAPEX Shop Owner of the Year. Jason Rainey and Joelle Pollak from NAPA AutoCare also join the conversation.
remarkableresults.biz/e797
Service Advisor Pay Plans [THA 301]
How many jobs do your service advisors have? Who covers when you are short-handed? How many technicians per advisor do you have? Are you using technology and systems to a service advisor’s advantage? How clear are your objectives to everyone in the shop? What are some different pay plan options?
remarkableresults.biz/a301