Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Ask Ortho – Eric Turkington and Kim Conti [RR 815] Jan 17, 2023 Used Car Market – Lauren Fix [AW 140] Jan 14, 2023 Uncovering the Unconscious Incompetent – Chris Chesney [RR 814] Jan 13, 2023 Forget the Past: Focus on the Future [THA 310] Jan 12, 2023 A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813] Jan 10, 2023 Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139] Jan 7, 2023 Doubles Sales to $2 million in 18 Months [RR 812] Jan 6, 2023 Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309] Jan 5, 2023 Proper Equipment Equals Higher Efficiency – Justin Allen [RR 811] Jan 3, 2023 Student Career Fair [AW 138] Dec 31, 2022 What Is Your Duration of Service? Carolyn Coquillette [RR 810] Dec 30, 2022 What Does the Shop of the Future Look Like? [THA 308] Dec 29, 2022 Nationwide Labor Rate Tracker – Tom Ham [RR 809] Dec 27, 2022 The Best Part of a Student’s Day: Interning at Local Shop [AW 137] Dec 24, 2022 Are You Stuck? Fall in Love with Your Business Again – Mike Searls [RR 808] Dec 23, 2022 Learn to Lead: Empower Your People [THA 307] Dec 22, 2022 Be The Hero When Your Customer Is At Their Most Vulnerable – John DiJulius [RR 807] Dec 20, 2022 Second Location: “Lower Slower Delaware” [AW 136] Dec 17, 2022 The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806] Dec 16, 2022 Remote Ownership [THA 306] Dec 15, 2022 Passion To Support Abused Children – Chris and Pete Meier [RR 805] Dec 13, 2022 Wife Encouraged Husband To Open His Own Shop [AW 135] Dec 10, 2022 Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804] Dec 9, 2022 Service Advisor Overload [THA 305] Dec 8, 2022 Finding Technicians Part 1- Chris Lawson [RR 803] Dec 6, 2022 The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134] Dec 3, 2022 Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802] Dec 2, 2022 Seller Beware [THA 304] Dec 1, 2022 Public Perception of Automotive Careers – Bill Thompson [RR 801] Nov 29, 2022 “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] Nov 26, 2022 « Previous 1 … 15 16 17 18 19 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Building a Foundation to Prevent Employee Turnover [THA 461] 11/28/2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] 11/25/2025 Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] 11/21/2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] 11/18/2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] 11/14/2025 Helping People Do Life in Auto Repair [RR 1065] 11/11/2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] 11/07/2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] 11/04/2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] 10/31/2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] 10/28/2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] 10/24/2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] 10/21/2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] 10/17/2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10/14/2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10/10/2025 Building an Essential Skilled Automotive Career [RR 1060] 10/07/2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10/03/2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09/30/2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09/26/2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08/12/2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08/08/2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08/05/2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08/01/2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07/29/2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07/25/2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07/22/2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07/18/2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07/15/2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] 07/11/2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] 07/08/2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] 07/04/2025 How to Grow Your Shop Without Losing Control [RR 1046] 07/01/2025 Slow Down, Move Over: A Call for Roadside Safety [THA 439] 06/27/2025 Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045] 06/24/2025 Check the Part: Warranty Fraud and Returns [THA 438] 06/20/2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06/17/2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06/13/2025 Building Businesses and Believing in Better Days [RR 1043] 06/10/2025 1 2 3 … 37 Next »
