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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Addition by Subtraction: Letting Someone Go [THA 244]

Oct 7, 2021

Amazing Women in Automotive [RR 681]

Oct 5, 2021

A Tribute to Bob Greenwood – [Bonus 12]

Oct 4, 2021

Craig Noel on Recruiting Students to the Trade [AW 073]

Oct 2, 2021

Catching Up With Your Mentor [RR 680]

Oct 1, 2021

The Courage to Make Tough Decisions [THA 243]

Sep 30, 2021

Profit Strategies with Natalie Paris [RR 679]

Sep 28, 2021

Michael Gallini and Shop Tour with Kristi Hudson [AW 072]

Sep 25, 2021

Scan Tools Part 3 [RR 678]

Sep 24, 2021

The Power of Transformational Coaching [THA 242]

Sep 23, 2021

Bonus: Advancing the Aftermarket – Charging What We Are Worth [Bonus 11]

Sep 22, 2021

Succession Planning Blueprint – Bryan Stasch [RR 677]

Sep 21, 2021

Mitch Schneider and Shop Tour with John Constantin [AW 071]

Sep 18, 2021

Job Expectations: Boomers vs Millennials [RR 676]

Sep 17, 2021

Q & A with Chris Chesney [THA 241]

Sep 16, 2021

Apprentice Journey – High School to Graduate [RR 675]

Sep 14, 2021

Bonus: Advancing the Aftermarket – We are an Industry to be Proud and Rivaled [Bonus 10]

Sep 13, 2021

Sam Craven and Lee Forman [AW 070]

Sep 11, 2021

Social Media 101: Lead Gen, IOS Changes, Boosting [RR 674]

Sep 10, 2021

I Want $1 Million For My Business [THA 240]

Sep 9, 2021

Leadership Series Part 5 with Mike Davidson – Rewards of Growing as a Leader [RR 673]

Sep 7, 2021

Rob Merwin and Charlie Marcotte [AW 069]

Sep 4, 2021

All Electric Vehicle Business Model – Dave Giles [RR 672]

Sep 3, 2021

Trends – Aftermarket Round Table [THA 239]

Sep 2, 2021

Creating a Culture of Productivity – Scott Brown [RR 671]

Aug 31, 2021

Behind the Scenes: New Shop Retrofit/Remodel [CC 097]

Aug 30, 2021

Rena Rennebohm and Carl Hutchinson [AW 068]

Aug 28, 2021

Mental Toughness – Maryann Croce [RR 670]

Aug 27, 2021

Addiction: How Can We Help? What Can We Do? [THA 238]

Aug 26, 2021

Scan Tools Part 2 [RR 669]

Aug 24, 2021

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The BACK CATALOG - Listed By Most Recent

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

05/16/2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

05/13/2025