Search Here are the two most recent episodes Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] Feb 3, 2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] Jan 30, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568] Sep 4, 2020 Labor Rates: A Function of the Business Not the Market [THA 187] Sep 3, 2020 The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567] Sep 1, 2020 Mike Tatich – 20 Questions in 30 Minutes [RR 566] Aug 28, 2020 Live at the Grill with Chris Della Bella [THA 186] Aug 27, 2020 Giving Back: His Calling to Expose the Automotive to High School Students [RR 565] Aug 25, 2020 The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564] Aug 21, 2020 Apprentice Program – Grow Your Own Technician [THA 185] Aug 20, 2020 Patrick McHugh – 20 Questions in 30 Minutes [RR 563] Aug 18, 2020 Why Coaching is a Business Life Saver – Rick White [RR 562] Aug 14, 2020 Decade the Seventies – Talking Auto Repair [THA 184] Aug 13, 2020 Ryan Clo – 20 Questions in 30 Minutes [RR 561] Aug 11, 2020 Improve Your Leadership Influence: Join Toastmasters [RR 560] Aug 7, 2020 Selling Your Business – The First Steps [THA 183] Aug 6, 2020 Make Customer Service your Single Biggest Competitive Advantage [RR 559] Aug 4, 2020 Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558] Jul 31, 2020 Business Side of ADAS – Part 2 [THA 182] Jul 30, 2020 Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557] Jul 28, 2020 Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556] Jul 24, 2020 Fake Reviews: How to Handle Them [THA 181] Jul 23, 2020 If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555] Jul 21, 2020 Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554] Jul 17, 2020 Why We Have Loaner Cars [THA 180] Jul 16, 2020 Unscripted with Andy Bizub and Lucas Underwood [RR 553] Jul 14, 2020 Aftermarket Pros Talk Tesla [RR 552] Jul 10, 2020 Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179] Jul 9, 2020 A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551] Jul 7, 2020 Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550] Jul 3, 2020 Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178] Jul 2, 2020 Female Impact: Getting Through [RR 549] Jun 30, 2020 « Previous 1 … 32 33 34 35 36 … 62 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02/03/2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01/30/2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01/27/2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01/23/2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01/20/2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01/16/2026 Do You Own a Business or a Job? [RR 1074] 01/13/2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01/09/2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01/06/2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01/02/2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12/30/2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12/26/2025 When Customers Ask AI First: What Shop Owners Need to Know [RR 1071] 12/23/2025 The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464] 12/19/2025 The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070] 12/16/2025 The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463] 12/12/2025 The Future of Automotive Services: Diversify or Get Left Behind [RR 1069] 12/09/2025 Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462] 12/05/2025 The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068] 12/02/2025 Building a Foundation to Prevent Employee Turnover [THA 461] 11/28/2025 People Love to Buy, They Don’t Like to Be Sold [RR 1067] 11/25/2025 Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] 11/21/2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] 11/18/2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] 11/14/2025 Helping People Do Life in Auto Repair [RR 1065] 11/11/2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] 11/07/2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] 11/04/2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] 10/31/2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] 10/28/2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] 10/24/2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] 10/21/2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] 10/17/2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10/14/2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10/10/2025 Building an Essential Skilled Automotive Career [RR 1060] 10/07/2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10/03/2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09/30/2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09/26/2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 1 2 3 … 37 Next »
