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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket

Jul 5, 2019

THA 126: Firing Customers – When is it Right or Wrong?

Jul 4, 2019

RR 445: Cash Management with Chris Cotton

Jul 2, 2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

Jul 1, 2019

RR 444: Technician Round Table – Part 7 – Professionalism and More – Heipp – Landry – Fanslow:

Jun 28, 2019

THA 125: Client Loyalty Programs – Do They Work?

Jun 27, 2019

RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

Jun 25, 2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

Jun 24, 2019

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

Jun 21, 2019

THA 124: So You Need an Accountability Coach?

Jun 20, 2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

Jun 18, 2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

Jun 17, 2019

RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner

Jun 14, 2019

THA 123: The Power of the Supplier and Service Professional Relationship.

Jun 13, 2019

RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR

Jun 11, 2019

FTR 049: Tom Lambert – Discount Model Marketing

Jun 10, 2019

RR 438: My New Shop – From the Ground Up – Doug Callaghan

Jun 7, 2019

THA 122: Talent Management – Developing Your Leadership Team

Jun 6, 2019

RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen

Jun 4, 2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

Jun 3, 2019

RR 436: Brad Beeston – Building a Reputation Online

May 31, 2019

THA 121: APPS That Improve Productivity and Make for a More Efficient You

May 30, 2019

RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019

May 28, 2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

May 27, 2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

May 24, 2019

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

May 23, 2019

RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business

May 21, 2019

FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation

May 20, 2019

RR 432: Shop Talk 11 – Important Aftermarket Partnership – Shop, Parts Supplier and Manufacturer

May 17, 2019

THA 119: Improving Employee Loyalty

May 16, 2019

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The BACK CATALOG - Listed By Most Recent

The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

03/13/2026

Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

03/10/2026

The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

03/06/2026

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03/03/2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02/27/2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02/24/2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02/20/2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02/17/2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02/13/2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02/10/2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02/06/2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02/03/2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01/30/2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01/27/2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01/23/2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01/20/2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01/16/2026

Do You Own a Business or a Job? [RR 1074]

01/13/2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01/06/2026