Here are the two most recent episodes

Automotive Einsteins: Thinking Under the Hood [FTR 110]

Nov 2, 2024

Recorded at the ASTA Expo, Gerard Tonno from NAPA Autotech discusses being an “automotive Einstein.” He emphasizes the importance of critical thinking, passion for auto repair, and effective use of resources and tools in diagnostics. He highlights the necessity of understanding basic electrical principles, conducting thorough visual inspections, and practicing with diagnostic tools. 
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To Your Health [THA 405]

Nov 1, 2024

Dive deep into the importance of health and wellness in the automotive aftermarket industry. This episode features insights from panelists Andy Bizub, Brian Walker, and Jaron Kleber, who discuss maintaining health through diet and exercise, the role of coaching and accountability, and the benefits of personalized nutrition. The conversation covers practical tips for keeping fitness routines while traveling, the connection between discipline and success in life and business, and the transformative effects of mindful dietary choices. Together, they underscore the crucial role of health in achieving personal and professional success, encouraging listeners to prioritize wellness amidst the demands of the industry. Tune in to discover sustainable, healthy practices to enhance your quality of life.
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RR 109: Scott ‘GONZO’ Weaver

Apr 19, 2016

Who hasn’t heard of Gonzo’s Toolbox! Enjoy an enlightening interview from Gonzo himself. Do you know what Gonzo does to recharge? …. Why he loves being a diagnostician? … and do you know how Scott Weaver got the name ‘Gonzo’? You are about to find out.

RR 108: Maylan Newton from ESI -Part 1

Apr 15, 2016

Are you ready for a very powerful message to help improve your business? Are you at the point where you need a push to get help or support? Are you at the pinnacle of your career and want to know how much further you can go?

Maylan Newton from ESI – Educational Seminars Institute will give you some straight up advice on how to be more successful. Maylan a business coach, trainer and industry speaker says, “He is ‘just a car guy’ with lots knowledge and is brave enough to talk about it”.

Maylan’s purpose is to educate leaders to be a better owner or service writer. Inside this episode are some very powerful tips from Maylan to improve your journey. Get the Brake Clean Story. Learn Maylan’s top 3 keys to improved profitability. Hear great insight into succession planning. Learn how many hours of training owners should get per year … and more.

RR 107: Ron Haugen of Westside Auto Pros

Apr 12, 2016

Ever lose your job? Here is a success story that starts out with the loss of a job. A life changing incident that sets up a business career. Ever take the biggest leap of your life and didn’t know a thing about business? Ron Haugen gives a refreshing look back as he reflects on the adage that you can do just about anything you want if you put your mind and heart into it.

And Ron adds even if you don’t know what you don’t know; you can be successful. Does the term ‘Short People Up Front’ mean something to you?” This saying was a monumental life changing memory for Ron Haugen and had a huge impact on Ron’s business and can for you. Over the course of the interview you will hear a blueprint for success. Ron will tell you many of his battle worn yet successful strategies that has brought great success to him and his team and can work for you.

RR 106: Bill Haas from NACAT

Apr 8, 2016

Are you having a problem finding trained technicians – – here’s an answer that will help you.

There is a guy by the name of Bill Haas – – who has done just about everything in the repair industry. He started at the age of 12. He dragged home a junk motor that he bought from a garage. For the next few years he played with that poor engine – – until he knew how to fix every component. Later, Bill became a shop owner, sold it then taught technicians how to fix cars , became a business consultant and trainer including the man at NACAT. (The North American Council of Automotive Teachers)

You need to hear the story of what Bill has done and is in the process of doing to help you get better technicians.

RR 105: Big Event Technician Training

Apr 5, 2016

“You never grow old until you stop learning”. Henry Ford

As it relates to training and new technology: Are you keeping up? Are you participating in the many regional training programs that are becoming the norm today? Have you attended one? How many hours per year are you investing in to keep current or stay relevant?

You need to listen to technicians talk about keeping up with technology and diagnostics. Inside this episode are four technician interviews I met on a road trip in March 2016 while attending a day long seminar hosted by TST. If you need any confirmation on what the techs are saying about the need for quality training … get listening. If you are ‘always learning’ then listen to your peers affirm why your commitment to training is your job security.

RR 104: Todd Westerlund from Kukui

Apr 1, 2016

Do you want to further your uptake on how to communicate with millennials? Want to catch a discussion on ‘gamificaton? (what’s that … you are just a click away)

Kukui CEO Todd Westerlund and I sat down and had a lively talk that will fill up a yellow pad of ideas. This is not GEEK talk at all, just an enlightening and open discussion where will you will learn at least one new thing.

Audit the other discussion points on lifestyle marketing and taking advantage of social networks. Get your straight up talk on marketing to millennials here.

RR 103: Dave Erb

Mar 29, 2016

Have you ever thought about selling your business? Do you have a buyer? Want to hear the story from a thirty-year industry veteran who recently sold his businesses to an investor?

Dave Erb has a great story from buying his first shop to hitting his first $100K month. Ever thought about attending Leadership 2.0? Yes, but never pulled the switch. Dave will convince you why it was such a great move for him.

He shares some great wisdom he learned in the school of hard knocks. Invest in yourself … listen now!

RR 102: Donna Wagner form Northwood

Mar 25, 2016

Donna Wagner is currently Chair of the Aftermarket Management Program and Professor at Northwood University. She teaches courses specific to the automotive and heavy duty parts and accessories market. Courses include product marketing, global issues, sales, supply chain and business planning. This bachelor degree program in Aftermarket Management is the only one of its kind in…

RR 101: Ron Inchausti from Coast Motor Werk

Mar 22, 2016

Ron Inchausti always had entrepreneurial ideas since childhood, but lacked goal setting to implement these ideas. He started his automotive career like most, working for someone else. He never considered, or saw the need, to start his own company. This young, eager mechanic had a special passion fueled by providing quality service with a thoughtful…

RR 100: 100th Episode Retrospective

Mar 18, 2016

We’ll I believe you are in for a treat. A kind of behind the scenes of the last 100 episodes and some engaging talk on a few hot industry topics with my invited guests Jerry Kezhaya, Greg Buckley and Bill Nalu. I also invited all former guests, I call my alumni, to join in using…

RR 099: Randy Lucyk from Kalkaska Midas

Mar 15, 2016

Randy Lucyk from Midas in Kalkaska, MI is a very interesting entrepreneur. Randy is one strong aftermarket thinker and informally among Midas dealers he is known as the data and IT guy. We covered some great ground in this episode and I promise a lot of very good gems of wisdom for the taking. Randy…

RR 098: Ryan Kooiman, Dir. of Training, Standard Motor Products

Mar 11, 2016

Training PERIOD is the lifeblood of all companies large and small and for every person working today. We know how technology is moving at a rapid pace and our industry is no exception. In fact it seems like it is moving faster than we can actually keep pace. Getting a perspective on training from a…

RR 097: Jeff Ruffing from Ruffing Automotive Services

Mar 8, 2016

Can you relate to this: Jeff Ruffing from Ruffing Automotive in Kaukauna, WI, yes a Packers fan, started washing cars at a Buick dealership in 1985. Later that year he was asked to bring his tools in when a technician was injured. When he started his own shop he got into business with ‘’training wheels” on…

RR 096: Jeff Peevy of AMI on Creating A Learning Culture

Mar 4, 2016

Meet Jeff Peevy, President of the Automotive Management Institute (AMI), a 34-year industry veteran who has spent the past 20 years involved with education and research. Jeff discusses and drives home an important strategy on ‘Building A Learning Culture’ in your business. This episode can be distilled down to four words: Let’s Go Learn Something!…

RR 095: Tim Davison from Chumbley’s Auto Care

Mar 1, 2016

Meet third generation owner, Tim Davison from Chumbley’s Auto Care in Indianola, IA. Chumbley’s got it roots as a service station over 59 years ago. Tim Davison talks about those roots and how it has led to the very personal business it is today. Tim’s been in the industry for 35 years and 17 of them…

Mike Davidson

RR 094: Mike Davidson from American Skilled Labor Association

Feb 26, 2016

It is the mission of ASLA (American Skilled Labor Association) to provide a suitable employee to the American Workforce. Lead by Mike Davidson, service professional entrepreneur and shop owner of Parkway Automotive in Little Rock, AR, Mike says, “We will do this by providing businesses with a clear path for mentors and locating employees who…

RR 093: Technician Mentor/Apprentice

Feb 24, 2016

Prepare yourself for a very powerful discussion on growing your own technicians. In light of the technician shortage, this episode shows a pathway to build your own bench. Get a ton of great ideas and resources to help you stem the technician shortage. There are two ways to enjoy this round table discussion. You can watch…

RR 092: Ryan Clo from Dubwerx in Cincinnati, OH

Feb 23, 2016

Ryan Clo from Dubwerx in Cincinnati, OH is an eighteen-year veteran in the Automotive Service industry. He currently owns two specialized automotive service locations. Ryan grew his enterprise from a single customer into a multi-location profitable business with 12 employees, that includes 6 technicians with a 99% customer satisfaction, and he has automated his business…

RR 091: Womens Board Winter 2016 Meeting – Compilation

Feb 19, 2016

You are about to experience a first for the podcast. I went on the road to Orlando to the Car Care Council’s Women’s Board Winter meeting. Going to a conference is not the earth shattering news. Bringing my recording equipment was. This episode is a compilation of short interviews done in Orlando in early February…

RR 090: Technician Training Round-Table Part 2

Feb 17, 2016

In a continuing series on Technician training welcome to part two of a Face To Face Video Podcast. Professional automotive trainers G Jerry Truglia from ATTS, Pete Meier from Motor Age and Pierre Respaut in a great dialogue about technician training. See their bios below. There are two ways to enjoy this round table discussion. You…

RR 089: Larry Moore from Larry’s Auto Works

Feb 16, 2016

Larry Moore is the President of Larry’s Auto Works, a family owned automotive service and repair center located in Mountain View California since 1972.  Larry and his wife of 49 years, Laurie lead the team at their 11,500 square foot shop with 15 bays. They employ 4.5 technicians a shop manager, service adviser, driver, and…

RR 087: Tom Palermo from Preferred Automotive Specialists

Feb 9, 2016

Tom Palermo from Preferred Automotive Specialists, Philadelphia, PA, was honored as the NAPA ASE Technician of the year 2015. What a humble and enthusiastic entrepreneur; he’s firmly engaged in the 40 plus-year-old family business that his dad Joe started, back in the day. Preferred Automotive Specialties employs seven technicians in six bays with eight lifts.…

RR 086: Cecil Bullard from Institute for Automotive Business Excellence

Feb 7, 2016

Cecil Bullard, President of the Institute for Automotive Business Excellence shares this thoughts and lessons on the success of the service professional. He is very passionate about the success of the service professional and shares some important strategies for growth and profitability. Why Listen? You will hear Cecil talk about: Six KPI (Key Performance Indicators)…

RR 085: Brian Bowersock of West Automotive Group

Feb 2, 2016

Meet Brian Bowersock of West Automotive Group of Escondido, CA. Brian is a twenty eight year industry veteran who is an ASE Master Tech A1-A9, L1, C1, P2. His shop is also ASE Blue Seal Certified. Brian’s two facilities have a combined 29 bays with 24 lifts, and 11 technicians. He’s a member of the…

RR 084: Sheri Hamilton from ASA-Midwest

Jan 29, 2016

ASA Midwest Executive Director Sheri Hamilton does not only lead the shop owners in six Midwestern states, she is also the Conference Manager of VISION Hi-Tech Training and Expo. And who hasn’t heard of VISION. VISION Hi-Tech Training and Expo 2016 will be a sell out. Why Listen? Learn a little history of the event and…

RR 083: Behind Scenes of Connect Car: Part 2 – What did we learn from CES 2016?

Jan 26, 2016

To say you are in for a deep and powerful discussion about the connect car is an understatement. This PART 2 not just a sequel but a new and exciting dialog as a result of the Consumer Electronics Show 2016. Your panel consists of four very ‘connected’ individuals as it related to the connected car. With…

RR 082: Joe Miles from Kaiser Tire & Auto

Jan 26, 2016

Joe Miles owner of Kaiser Tire and Auto Service Center in Louisville, KY along with his wife Julie purchased this legacy business on April 1, 2015. (April fool’s day)  That makes for an interesting story. He is no stranger to the industry however as a new business owner Joe shares how his decision came about. Kaiser…

RR 081: Jody DeVere from Ask Patty.com

Jan 22, 2016

Jody DeVere, CEO of Ask Patty.com works with automotive retail locations to become Certified Female Friendly, learning how to create a culture and experience that attracts and retains loyal women customers. Jody DeVere is a internationally recognized speaker, trainer, often quoted industry pundit and spokesperson for the automotive industry on the women’s market. She has…

RR 080: Michael Morgan from Frost Transmission

Jan 19, 2016

Enjoy an easy going episode with Michael Morgan of Frost Transmissions in Rainbow City Alabama. It is so rare that 3rd generation business get as far as Frost Transmissions. You’ll understand how when you hear Michael’s story. This humble guy has built a great team and shares great wisdom on his journey to remarkable results.…

RR 079: Shari Pheasant – Former COO Institute for Automotive Business Excellence

Jan 15, 2016

Shari Pheasant is owner with her husband of a professional repair shop in Sparks, NV and the COO of the Institute for Automotive Business Excellence, and also the founder of Horse Power Strategies. You may recall Shari Pheasant with us in an earlier episode, #68 where we talked about her unique equine leadership training program…

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