Illuminating Discussion with Technician Round-Table
Join this recorded session from Vision 2017 with Bob Heipp, Peter Landry and Matt Fanslow, (above) as we tackle the value of training and why networking is so critical at these events. These guys were straight up and expressed their feeling on engaging with your peers and instructors, developing relationships from around the country, and the sheer admiration that they have for technicians that continue to learn and grow within the industry.
Invest in understanding how these three professional technicians look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.Listen and view episode notes
Mobile Diagnostic Entrepreneur and Industry Trainer Shares the Power of Networking.
Eric Ziegler owner of E-Z Diagnostic Solutions a Mobile Diagnostics and Programing company specializing in collision centers and auto repair facilities. Eric is also an instructor for Automotive Seminars and The Driveability Guys.
Eric shares sage advice on diagnostic challenges, training, networking, labor rates. He also imparts his passion on the need for bigger labor rates, specialization, silver bullets, and his role in the industry as a trainer.Listen and view episode notes
Lincoln Tech Grad: Only woman in her class is drivability diagnostician at Beck Service Center.
Michele Winn flipped burger at Wendy’s when she got her first job doing payroll at a service center. She got the bug and spent six years at a Goodyear, then on to Linder Technical Service and now at 30 bay operation Beck Service Center in Indianapolis.
Michele graduated from Lincoln tech and spends her day diagnosing drivability and electrical problems. She shares her opinions of training, she lists her personal strengths and feisty is one of them and how she sees the impact of future technology.Listen and view episode notes
Simple Solution to Minimize Cooling System Comebacks
Bobby Bassett, the Manager of Training North America for Gates Corporation shares important facts about cooling system repairs.
Bobby explains the do-right-rule when it comes to cooling system repairs. He says 40% of radiator failure and 95% of water pump failure is due to coolant contamination. Listen to Bobby Bassett’s frank discussion on minimizing customer comebacks. It’s very simple.Listen and view episode notes
How Do We Make Ourselves SMARTER?
Jorge Menchu was hooked at an early age. He grew up in Kansas City, MO. It was his go-cart that brought upon his passion for loving cars and mechanics. This developed into a passion about learning.
His goal is to help young folks to realize their own success and failure by engaging his students to be better learners.
The episode highlights Jorge’s three pathways to learning. These fundamentals can change your ability to learn and understand. They are Self-Awareness, Learning Awareness and Building a Structure of Knowledge.Listen and view episode notes
Euro specialist shop owner is also a BMW trainer and embraces technician networking.
Scott Thorson has specialized in the service of European automobiles since 1999. A BMW Trained technician also owns a nationwide BMW tech Support service (LMV Bavarian) that people all over the world use for BMW technical advice.
A national BMW trainer embraces new technology and understands that there is always someone willing to work harder to take everything away.Listen and view episode notes
Automotive technician finds his move to mobile diagnostician the perfect fit.
Bob Heipp lead tech and Technician Manager for Mobile Auto Solutions, LLC in Chicago evolved throughout his career as learning became his passion and smart career path.
Bob believes his desire to learn is what opened doors to meeting technicians around the world. He considersListen and view episode notes
NAPA ASE Technician of the year, 2009, in Chicagoland has a career that spans 40 years and still does it all; but loves diagnostics.
In 2009 Tom Meyers was selected as the NAPA/ASE Technician of the Year for the Chicagoland area, a first for a non-owner technician. He is an ASE Master Certified with L1 Certification and works on everything from computer diagnostics and engine performance to engine installations and rebuilding differentials. In the past 40 years he has always focused on repair quality and the latest automotive technology.Listen and view episode notes
Bobby Bassett, the Manager of Training North America for Gates Corporation, started with Gates in sales in 1999 and transitioned into training. There he found his calling. Powerful Quote and Reason to Listen: “Bottom line for technician, service writer and shop owner are missing tremendous profits. They are not fixing their customers cars; the guy…Listen and view episode notes
This is the inaugural episode dedicated to one technician’s perspectives on the industry and their role in it. The Remarkable Results Radio Podcast has geared up to include technicians into the interview mix. Meet Matt Fanslow who works at Riverside Automotive in Red Wing, MN. Matt is the diagnostic tech/shop manager. His primary responsibilities are to…Listen and view episode notes
John Anello started a Mobile Automotive Diagnostic in 1991 providing technical support & services for automotive Repair & Body shops in Northern New Jersey. These services include diagnostics on Engine Management systems as well as all other on-board control systems. Why Listen? John speaks about the learning curve that needs to be addressed by many…Listen and view episode notes
Todd Erickson, an Identifix Carline Expert gets to talk shop on the Remarkable Results Radio Podcast. You will learn how Todd got his job, what he loves about it, and how he views the learning curve in the industry.
Among many great stories, Todd goes back 15 years to explain his job interview at Identifix. He illustrates how a trick question, he answered correctly, may have been the deciding factor in him getting the job. This Subaru expert excels in diagnostic reasoning and provides a great behind the scenes view of this industry resource.Listen and view episode notes