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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Technician Productivity Redefined [AW 189]

Dec 23, 2023

Remarkable Customer Service Stories from Red Rock Repair [RR 912]

Dec 22, 2023

Why CRM is Vital to Automotive Shop Success [THA 359]

Dec 21, 2023

Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911]

Dec 19, 2023

From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188]

Dec 16, 2023

Stop Thinking of the Business as You: Think of it as a Separate Entity [RR 910]

Dec 15, 2023

Ways to Unify Your Team [THA 358]

Dec 14, 2023

Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909]

Dec 12, 2023

From the Classroom to the Shop – The Future of Automotive Education [AW 187]

Dec 9, 2023

Navigating the Tesla Terrain: Insights from Seth Thorson [RR 908]

Dec 8, 2023

Thriving Through Our Economic Challenges [THA 357]

Dec 7, 2023

Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907]

Dec 5, 2023

Give Me 10 Update: Collaboration with Education [AW 186]

Dec 2, 2023

Technician’s Three-Year Succession Plan [RR 906]

Dec 1, 2023

Keeping an Eye on Bay Productivity [THA 356]

Nov 30, 2023

2023 AAPEX Service Award Winners [RR 905]

Nov 28, 2023

Becoming a Shop Owner with Meg Richards [AW 185]

Nov 25, 2023

CASE: Controller, Analyzer, Socializer, Entrepreneur- Which Personality Type Are You? [RR 904]

Nov 24, 2023

OK, I Raised My Labor Rate: Now What?! [THA 355]

Nov 23, 2023

Transparency is the New Trust: Bridging the Gap Between Technology and Client [RR 903]

Nov 21, 2023

Up Close and Personal with Brett Beachler [AW 184]

Nov 18, 2023

Congressional Testimony: Right to Repair Update [RR 902]

Nov 17, 2023

Deferred Work: A Sales Growth Tactic [THA 354]

Nov 16, 2023

Creating Psychological Safety For Your Employees [RR 901]

Nov 14, 2023

Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183]

Nov 11, 2023

Behind the Scenes of the Industry’s Premier Podcast [RR 900]

Nov 10, 2023

Hands-On EV and Hybrid Training: Earthling Automotive [THA 353]

Nov 9, 2023

Insights Into AAPEX 2023: Right to Repair and Magic Johnson [RR 899]

Nov 7, 2023

Gain Commitment From Your Team: Lead From the Front [AW 182]

Nov 4, 2023

Doubling Down On Diagnostics [RR 898]

Nov 3, 2023

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession.

The BACK CATALOG - Listed By Most Recent

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01/30/2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01/27/2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01/23/2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01/20/2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01/16/2026

Do You Own a Business or a Job? [RR 1074]

01/13/2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01/06/2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01/02/2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12/30/2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12/26/2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12/23/2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12/19/2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12/16/2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12/12/2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12/09/2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12/05/2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12/02/2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025