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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

The Unspoken Reality of Grief [RR 885]

Sep 19, 2023

Catching Up with the ‘Car Coach’ Lauren Fix [AW 175]

Sep 16, 2023

The Roadmap to Success: Work Smarter Not Harder [RR 884]

Sep 15, 2023

Elevating Professionalism Through Language and Terminology [THA 345]

Sep 14, 2023

Case Study: The Death of Your Client’s Car [RR 883]

Sep 12, 2023

Lunch and Learn Training: How It’s Done! [AW 174]

Sep 9, 2023

Lost Everything: Started from Scratch and Bought a Shop [RR 882]

Sep 8, 2023

S.O.B: Son of Boss [THA 344]

Sep 7, 2023

The Future of ICE, EVs, and eFuels [RR 881]

Sep 5, 2023

Start Your Engines for ASTE 2023 [CC 112]

Sep 4, 2023

Who is Your Customer Experience Officer (CXO)? [AW 173]

Sep 2, 2023

The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880]

Sep 1, 2023

Listening to Service Advisor Phone Calls [THA 343]

Aug 31, 2023

Today’s Class: Adaptive Learning Technology [RR 879]

Aug 29, 2023

Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172]

Aug 26, 2023

Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878]

Aug 25, 2023

Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342]

Aug 24, 2023

Navigating the Electrified Road: Understanding the Need for EV Certification [RR 877]

Aug 22, 2023

The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111]

Aug 21, 2023

Acquiring and Transforming a 72 Year Old Business [AW 171]

Aug 19, 2023

Accelerate Your Career at ASCCA’s Training Conference [RR 876]

Aug 18, 2023

Redefining Business Bravery: Stories of Courage [THA 341]

Aug 17, 2023

My Technicians Won’t Go To Training: Why Not? [RR 875]

Aug 15, 2023

Real Estate Strategies [AW 170]

Aug 12, 2023

How to Maintain Focus in a World Full of Distractions [RR 874]

Aug 11, 2023

How Do You Define Professionalism? [THA 340]

Aug 10, 2023

Revolutionizing ASE Certifications: Remote Testing with ProProctor [RR 873]

Aug 8, 2023

Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169]

Aug 5, 2023

Why is Mission Strategy Crucial in the Automotive Industry? [RR 872]

Aug 4, 2023

Are You Really Overbooked? [THA 339]

Aug 3, 2023

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The BACK CATALOG - Listed By Most Recent

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025