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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Partnership Agreements with Charlene Parlett [RR 642]

May 21, 2021

Comebacks: Prevention, Reputation and Cost [THA 224]

May 20, 2021

Drop the Keys and Fix It [RR 641]

May 18, 2021

Improve Your Capabilities and Processes – Get LEAN [CC 090]

May 17, 2021

Dwayne Myers and Shop Tour with Jonathan Ortiz [AW 053]

May 14, 2021

Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640]

May 14, 2021

My Biggest Mistakes [THA 223]

May 13, 2021

EOS Part 4 Data with Barry Barrett [RR 639]

May 11, 2021

Tom Ham and Shop Tour with Eric Henley [AW 052]

May 9, 2021

Interesting New Technology with Chris Cloutier [RR 638]

May 7, 2021

10 Things That Require Zero Talent [THA 222]

May 6, 2021

NASTF Update with Donny Seyfer [RR 637]

May 4, 2021

Why Invest In Digital Signage & Great Branding [CC 089]

May 3, 2021

Keith Knowlton and Shop Tour with Trent Pickering [AW 051]

Apr 30, 2021

Learn Customer Communication Styles: DISC with Emily Chung [RR 636]

Apr 30, 2021

Are You Fixing Hybrids Cars? [THA 221]

Apr 29, 2021

Yellow and Red Envelopes with Seth Thorson [RR 635]

Apr 27, 2021

Eric Ziegler and Shop Tour with Carlo Sabucco [AW 050]

Apr 24, 2021

Supreme Court Ruling with Aaron Lowe [RR 634]

Apr 23, 2021

Specialization with Tom Palermo and John Anello [THA 220]

Apr 22, 2021

The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633]

Apr 20, 2021

Keeping Your Shop Floors Clean – Why and How [CC 088]

Apr 19, 2021

Donnie Hudson and Shop Tour with John Eppstein [AW 049]

Apr 17, 2021

Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]

Apr 16, 2021

Tires as a Profit Center [THA 219]

Apr 15, 2021

EOS Part 3: People with Barry Barrett [RR 631]

Apr 13, 2021

Carolyn Coquillette and Shop Tour at Maximilian MotorSports with Maxmilian Macdonald [AW 048]

Apr 10, 2021

ASE Educational Foundation [RR 630]

Apr 9, 2021

Managing Family Business Dynamics [THA 218]

Apr 8, 2021

Scan Tools Part 1 [RR 629]

Apr 6, 2021

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The BACK CATALOG - Listed By Most Recent

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

05/16/2025