Search Here are the two most recent episodes When Customers Ask AI First: What Shop Owners Need to Know [RR 1071] Dec 23, 2025 The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464] Dec 19, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast ASE Service Professionals Month – Trish Serratore [Bonus 09] Jun 13, 2021 G Jerry Truglia and Virtual Tour at Dorman Products [AW 057] Jun 11, 2021 Journaling – Your Personal Case Study with Matt Fanslow [RR 648] Jun 11, 2021 Shop New Build with Seth Thorson and Troy Vaninetti [THA 227] Jun 10, 2021 The CEO Commitment with Mike Bennett [RR 647] Jun 8, 2021 Bill Nalu and Virtual Tour with John Gustafson [AW 56] Jun 4, 2021 Leadership Series Part 2 with Mike Davidson – What They See [RR 646] Jun 4, 2021 Our Industry Needs a Change [THA 226] Jun 3, 2021 EOS Part 5 – Issues – with Barry Barrett [RR 645] Jun 1, 2021 Employee Amenities with JJ Greenfield and Kelly Michel [CC 091] May 31, 2021 Chris Chesney and Virtual Tour with Judi Haglin [AW 055] May 28, 2021 Taking Your Toolbox Home with Justin Barrett [RR 644] May 28, 2021 Building Customer Trust [THA 225] May 27, 2021 Technician Outlook with Jake Sorensen- Part 1 [RR 643] May 25, 2021 Clint Dudley and Virtual Tour with Pete McNeil [AW 054] May 21, 2021 Partnership Agreements with Charlene Parlett [RR 642] May 21, 2021 Comebacks: Prevention, Reputation and Cost [THA 224] May 20, 2021 Drop the Keys and Fix It [RR 641] May 18, 2021 Improve Your Capabilities and Processes – Get LEAN [CC 090] May 17, 2021 Dwayne Myers and Shop Tour with Jonathan Ortiz [AW 053] May 14, 2021 Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640] May 14, 2021 My Biggest Mistakes [THA 223] May 13, 2021 EOS Part 4 Data with Barry Barrett [RR 639] May 11, 2021 Tom Ham and Shop Tour with Eric Henley [AW 052] May 9, 2021 Interesting New Technology with Chris Cloutier [RR 638] May 7, 2021 10 Things That Require Zero Talent [THA 222] May 6, 2021 NASTF Update with Donny Seyfer [RR 637] May 4, 2021 Why Invest In Digital Signage & Great Branding [CC 089] May 3, 2021 Keith Knowlton and Shop Tour with Trent Pickering [AW 051] Apr 30, 2021 Learn Customer Communication Styles: DISC with Emily Chung [RR 636] Apr 30, 2021 « Previous 1 … 27 28 29 30 31 … 62 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent When Customers Ask AI First: What Shop Owners Need to Know [RR 1071] 12/23/2025 The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464] 12/19/2025 The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070] 12/16/2025 The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463] 12/12/2025 The Future of Automotive Services: Diversify or Get Left Behind [RR 1069] 12/09/2025 Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462] 12/05/2025 The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068] 12/02/2025 Building a Foundation to Prevent Employee Turnover [THA 461] 11/28/2025 People Love to Buy, They Don’t Like to Be Sold [RR 1067] 11/25/2025 Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] 11/21/2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] 11/18/2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] 11/14/2025 Helping People Do Life in Auto Repair [RR 1065] 11/11/2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] 11/07/2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] 11/04/2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] 10/31/2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] 10/28/2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] 10/24/2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] 10/21/2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] 10/17/2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10/14/2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10/10/2025 Building an Essential Skilled Automotive Career [RR 1060] 10/07/2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10/03/2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09/30/2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09/26/2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08/12/2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08/08/2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08/05/2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08/01/2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07/29/2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07/25/2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07/22/2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07/18/2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07/15/2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] 07/11/2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] 07/08/2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] 07/04/2025 1 2 3 … 37 Next »
