Search Here are the two most recent episodes The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] Jan 6, 2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] Jan 2, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast FTR 033: Kirk Richardson On Technician Pay Plans Feb 18, 2019 RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor Feb 15, 2019 THA 106: Managing a Negative Online Review Feb 13, 2019 RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss Feb 12, 2019 FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime Feb 11, 2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind Feb 8, 2019 THA 105: Catering to the Millennial Customer Feb 6, 2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. Feb 5, 2019 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit Feb 4, 2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers Feb 1, 2019 THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done Jan 30, 2019 RR 401: Family Succession Part 1 – Our Future Female Shop Owners Jan 29, 2019 FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians Jan 28, 2019 RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” Jan 25, 2019 THA 103: Turn Price Shopping Callers Into Customers. Jan 23, 2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner Jan 22, 2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners Jan 21, 2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation Jan 18, 2019 THA 102: Second Chance – Working with and Supporting Addiction Jan 16, 2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition Jan 15, 2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car Jan 14, 2019 RR 396: Education – Inside the Automotive Business School of Canada Jan 11, 2019 THA 101: Ghosting – Minimizing New Hire No Shows Jan 9, 2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image Jan 8, 2019 FTR 027: Andy Bizub – Be The Dealer Alternative Jan 7, 2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey Jan 4, 2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket Jan 2, 2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. Jan 1, 2019 FTR 026: Derek Kaufman on Start-Stop Technology Dec 31, 2018 RR 392: Shop Talk 7 – The Leading Ladies Dec 28, 2018 « Previous 1 … 42 43 44 45 46 … 62 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01/06/2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01/02/2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12/30/2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12/26/2025 When Customers Ask AI First: What Shop Owners Need to Know [RR 1071] 12/23/2025 The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464] 12/19/2025 The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070] 12/16/2025 The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463] 12/12/2025 The Future of Automotive Services: Diversify or Get Left Behind [RR 1069] 12/09/2025 Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462] 12/05/2025 The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068] 12/02/2025 Building a Foundation to Prevent Employee Turnover [THA 461] 11/28/2025 People Love to Buy, They Don’t Like to Be Sold [RR 1067] 11/25/2025 Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] 11/21/2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] 11/18/2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] 11/14/2025 Helping People Do Life in Auto Repair [RR 1065] 11/11/2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] 11/07/2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] 11/04/2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] 10/31/2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] 10/28/2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] 10/24/2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] 10/21/2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] 10/17/2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10/14/2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10/10/2025 Building an Essential Skilled Automotive Career [RR 1060] 10/07/2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10/03/2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09/30/2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09/26/2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08/12/2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08/08/2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08/05/2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08/01/2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07/29/2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07/25/2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07/22/2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07/18/2025 1 2 3 … 37 Next »
