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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Intentionally Lowering Tensions in Conversations [RR 893]

Oct 17, 2023

Defining Mentoring and Its Role in Implementing Change [AW 179]

Oct 14, 2023

Scanner Danner: The Next Chapter [RR 892]

Oct 13, 2023

Family Business: The Dads [THA 349]

Oct 12, 2023

Overcoming the Challenges of Apprenticeship Programs [RR 891]

Oct 10, 2023

From Idea to Product: Dorman’s Process of Developing Products [AW 178]

Oct 7, 2023

Employee Fraud: Tips to Prevent Fraud and Profit Leaks [RR 890]

Oct 6, 2023

Life Calibration: From Burnout to Balance [THA 348]

Oct 5, 2023

Speaking Greatness Into Your People [RR 889]

Oct 3, 2023

5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177]

Sep 30, 2023

High Performance Leadership Training [RR 888]

Sep 29, 2023

Hiring Gen Z Mechanics [THA 347]

Sep 28, 2023

The Google Nerds’ Guide to Streamlining Your Business [RR 887]

Sep 26, 2023

New Age Employees Require A New Way of Thinking [AW 176]

Sep 23, 2023

Conference ROI: Extend Your Conference Investment 10X [RR 886]

Sep 22, 2023

Build Your Labor Rate From the Ground Up: Part 2 [THA 346]

Sep 21, 2023

The Unspoken Reality of Grief [RR 885]

Sep 19, 2023

Catching Up with the ‘Car Coach’ Lauren Fix [AW 175]

Sep 16, 2023

The Roadmap to Success: Work Smarter Not Harder [RR 884]

Sep 15, 2023

Elevating Professionalism Through Language and Terminology [THA 345]

Sep 14, 2023

Case Study: The Death of Your Client’s Car [RR 883]

Sep 12, 2023

Lunch and Learn Training: How It’s Done! [AW 174]

Sep 9, 2023

Lost Everything: Started from Scratch and Bought a Shop [RR 882]

Sep 8, 2023

S.O.B: Son of Boss [THA 344]

Sep 7, 2023

The Future of ICE, EVs, and eFuels [RR 881]

Sep 5, 2023

Start Your Engines for ASTE 2023 [CC 112]

Sep 4, 2023

Who is Your Customer Experience Officer (CXO)? [AW 173]

Sep 2, 2023

The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880]

Sep 1, 2023

Listening to Service Advisor Phone Calls [THA 343]

Aug 31, 2023

Today’s Class: Adaptive Learning Technology [RR 879]

Aug 29, 2023

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession.

The BACK CATALOG - Listed By Most Recent

How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480]

04/10/2026

The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]

04/07/2026

Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]

04/03/2026

Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]

03/31/2026

Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]

03/27/2026

Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]

03/24/2026

General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]

03/20/2026

Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]

03/17/2026

The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

03/13/2026

Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

03/10/2026

The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

03/06/2026

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03/03/2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02/27/2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02/24/2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02/20/2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02/17/2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02/13/2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02/10/2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02/06/2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02/03/2026