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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569]

Sep 8, 2020

Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568]

Sep 4, 2020

Labor Rates: A Function of the Business Not the Market [THA 187]

Sep 3, 2020

The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567]

Sep 1, 2020

Mike Tatich – 20 Questions in 30 Minutes [RR 566]

Aug 28, 2020

Live at the Grill with Chris Della Bella [THA 186]

Aug 27, 2020

Giving Back: His Calling to Expose the Automotive to High School Students [RR 565]

Aug 25, 2020

The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564]

Aug 21, 2020

Apprentice Program – Grow Your Own Technician [THA 185]

Aug 20, 2020

Patrick McHugh – 20 Questions in 30 Minutes [RR 563]

Aug 18, 2020

Why Coaching is a Business Life Saver – Rick White [RR 562]

Aug 14, 2020

Decade the Seventies – Talking Auto Repair [THA 184]

Aug 13, 2020

Ryan Clo – 20 Questions in 30 Minutes [RR 561]

Aug 11, 2020

Improve Your Leadership Influence: Join Toastmasters [RR 560]

Aug 7, 2020

Selling Your Business – The First Steps [THA 183]

Aug 6, 2020

Make Customer Service your Single Biggest Competitive Advantage [RR 559]

Aug 4, 2020

Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]

Jul 31, 2020

Business Side of ADAS – Part 2 [THA 182]

Jul 30, 2020

Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557]

Jul 28, 2020

Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556]

Jul 24, 2020

Fake Reviews: How to Handle Them [THA 181]

Jul 23, 2020

If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]

Jul 21, 2020

Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554]

Jul 17, 2020

Why We Have Loaner Cars [THA 180]

Jul 16, 2020

Unscripted with Andy Bizub and Lucas Underwood [RR 553]

Jul 14, 2020

Aftermarket Pros Talk Tesla [RR 552]

Jul 10, 2020

Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]

Jul 9, 2020

A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551]

Jul 7, 2020

Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550]

Jul 3, 2020

Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]

Jul 2, 2020

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession.

The BACK CATALOG - Listed By Most Recent

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

05/16/2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

05/13/2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

05/09/2025