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Series - Service Professional

Shop Owners / Entrepreneurs Series

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

03-11-2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

03-08-2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

03-06-2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

03-05-2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

03-04-2019

RR 410: Tom Ham – Running Your Business Remotely

03-01-2019

THA 108: The Value of a Professional HR Support Company

02-27-2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

02-26-2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02-22-2019

THA 107: Discover How To Keep Your Women Customers For Life

02-20-2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

02-19-2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

02-15-2019

THA 106: Managing a Negative Online Review

02-13-2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

02-12-2019

THA 105: Catering to the Millennial Customer

02-06-2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

02-05-2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

02-04-2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

01-30-2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

01-29-2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

01-25-2019

THA 103: Turn Price Shopping Callers Into Customers.

01-23-2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

01-18-2019

THA 102: Second Chance – Working with and Supporting Addiction

01-16-2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

01-15-2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01-14-2019

THA 101: Ghosting – Minimizing New Hire No Shows

01-09-2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

01-08-2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01-07-2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01-04-2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

01-02-2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

01-01-2019

FTR 026: Derek Kaufman on Start-Stop Technology

12-31-2018

RR 392: Shop Talk 7 – The Leading Ladies

12-28-2018

THA 099: The New Tax Law Impact on the Service Professional

12-26-2018

RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.

12-25-2018

FTR 025: Bill Nalu on Abundance

12-24-2018

THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas

12-19-2018

FTR 024: Rick White – Overcoming the Blame Game

12-17-2018

RR 388: Re-Inventing You! A Personal Story Of Prolific Change.

12-14-2018

THA 097: Service Professional Loyalty: A Supplier Perspective

12-12-2018