Here are the two most recent episodes
Lost Keys, Found Revenue: Capitalize on Key Replacement with AutoProPAD G3 [RR 1025]
Explore the profitable opportunity of key cutting and programming for auto repair shops in the automotive aftermarket. With around 25 million keys sold each year, many vehicle owners lose at least one key within the first 15 years of ownership. Matt Fanslow and Scott Gompper highlight the Nitrous AutoProPad G3, simplifying key programming and emphasizing the significant revenue potential within this largely untapped market.
remarkableresults.biz/e1023
Start Simple: A Practical Approach to Implementing Digital Vehicle Inspections (DVI) [THA 418]
This episode covers the practical benefits of digital vehicle inspections (DVIs) for shop owners. Learn how DVIs can boost Average Repair Orders (ARO) and improve customer communication. Industry professionals share real-world insights on overcoming cultural resistance, the role of leadership, and strategies for successful implementation. Plus, explore how AI enhances inspection reports and processes. Whether you’re new to DVIs or looking to optimize, this episode is packed with actionable tips to help your shop thrive.
remarkableresults.biz/a417
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The Big Picture Program [RR 715]
I recently had the privilege to connect with Karen Monaco, a teacher for a local school district and advisor for the Big Picture Program during a local independent shop owner meeting. This national program puts students at the center of their own learning through “leave to learn” internships and shadowing at local businesses. If you’re not involved with education, this is your wake-up call to get started. All it takes is a phone call. My goal is that this episode shows you the way to engage our young people in our industry.
remarkableresults.biz/e715
Remodeled Legacy Texaco Station [AW 090]
Guest host and shop tour with Dustin Brown, Brown’s Automotive Experts, 3 locations, Albuquerque, NM. Find out how Dustin remodeled and modernized a former Texaco Station.
remarkableresults.biz/aw090
1 Out of 4 Employees Are Considering Quitting, What Are You Doing About It? – Dave Luehr [RR 714]
Did you know over 4.5 million people quit their jobs in November 2021? There isn’t a shortage of workers, there is a shortage of great places to work. How does your business rank? Are you measuring your employee’s performance and sharing it with them? If you’ve kept the same business model throughout the decades, this is your sign to start elevating your business.
remarkableresults.biz/e714
Workplace Motivation [THA 260]
It’s easy to discuss culture and workplace motivation, everyone understands people want to work in a positive environment. But did you ever stop to think about what truly motivates people? Guess what, it is unique to each person. Do you understand the tangible goals for each individual in your business based on what motivates them personally? Spoiler alert, money isn’t the main motivator for people.
remarkableresults.biz/a260
Handling A Toxic Employee with Dr. Dave Weiman [RR 713]
How do we handle a toxic employee? How long have we noticed their behavior and never addressed it? Is it hard for owners to let someone go that they hired and thought would be a great fit for the team? Dr. Dave Weiman, psychologist, and owner of Weiman Consulting explain the behavioral background of a toxic employee. Every business owner needs to listen to this episode!
remarkableresults.biz/e713
Tom’s Trends – Technicians [CC 103]
Welcome to another CarmCast featuring Tom Ham from the Automotive Management Network. To watch the video version of this episode head to my carm capriotto youtube channel. Tom brings some interesting trends he’s collected from surveying aftermarket professionals. We’re jawing about stats on the technician shortage and that your next tech may be closer than you think. You might be surprised by the survey results and these trends. Let’s dive in.
remarkableresults.biz/cc103
Lean Six Sigma and Shop Tour with Karim Morsli [AW 089]
Guest host and shop tour with Karim Morsli, Winkler Automotive Service Center, Gaithersburg, MD. Karim explains ‘Lean Six Sigma’ and creating the right environment for lean production. Stop wasting time and start being efficient.
remarkableresults.biz/aw089
What Is The Best Thing You Can Do As An Owner? Leave! [RR 712]
Another episode recorded at AAPEX 2021. In this episode, you’ll hear from three different perspectives, a hands-off visionary owner, his partner and director of operations, and a 26 year old service director that started as a technician. Find out how these three successful businessmen work cohesively together while continuing to look toward the future. You’ll be inspired.
remarkableresults.biz/e712
Father Daughter Teams [THA 259]
If you’re lucky enough to work with family, you know how special it is to have their support and passion. But inserting a family member into a business takes work to maintain a healthy culture. In this episode, you’ll hear from the perspective of two father-daughter teams and how they successfully made the transition.
remarkableresults.biz/a259
Start Monday Positive and Celebrate Friday [RR 711]
Start Monday Positive and Celebrate Friday [RR 711]
Get an inside look at Andy Bizub’s team culture in his Chicago business, including an emotional story about an accident his top technician suffered and how everyone rallied around him. Andy is passionate about pricing and what it takes to run a successful business and paying his employees accordingly. We also had a refreshing talk about Zero Gravity.
remarkableresults.biz/e711
Satellite Location and Shop Tour with Tom Grady [AW 088]
Satellite Location and Shop Tour with Tom Grady [AW 088]
Guest host and shop tour with Tom Grady, Redhawk Auto Service, Temecula, CA. Tom discusses his satellite location that is ½ mile away from his first location. Find out how he found it and why he decided to open a satellite location.
remarkableresults.biz/aw088
Mobile Diagnostics and 3D Printing [RR 710]
Mobile Diagnostics and 3D Printing [RR 710]
Mobile diagnostics is a growing segment of our industry. I sat with Brandon Dills at ASTE. We talked about his mobile diagnostic company, his investment, training, ADAS, and even using a 3D printer. Brandon also shares his plans for the future.
remarkableresults.biz/e710
Preventing Employee Apathy [THA 258]
Preventing Employee Apathy [THA 258]
How do you prevent apathy in your business? We know hiring is a crucial component in setting your culture the right way, but culture isn’t a set it and forget it concept. In this episode, learn some important tactics my panel uses in their businesses to keep a pulse on their people.
remarkableresults.biz/a258
Women of the Year Awards 2021 [RR 709]
Women of the Year Awards 2021 [RR 709]
I had the honor last year to sit down with the Women in AutoCare Women of the Year recipients at AAPEX 2021. The electric energy between these women is hard to miss. The push for more women in our industry is never over. We need to continue to support women in leadership roles, encourage the younger generation to join and get involved in mentorship.
remarkableresults.biz/e709
CarmCast Power Panel [CC 102]
CarmCast Power Panel [CC 102]
This CarmCast featured an anything goes format, a ‘Power Panel.’ No question Bryan Kelley and Greg Buckley would make for a great power panel. What better way to start off 2022 than some comprehensive discussions marking trends like Multi Shop Ownership. We hit some great wisdom on developing Trust, Delegation, EVs, Work-Life Balance, and more. No doubt you’ll pick up a gem or two to help make your 2022 a banner year for you. Let me ask you … how do you recharge? Well, I asked my panel. Compare your rechargeability to theirs. Thanks for listening to the podcast where ‘Your Learning Curve Never Sounded So good!’
remarkableresults.biz/cc102
What Is Your Word Of The Year? [AW 087]
What Is Your Word Of The Year? [AW 087]
Guest host and shop tour with Travis Troy, Honest Wrenches, Des Moines, IA. Travis Troy’s word of the year is “execute.” Goals are just ideas if you don’t have an execution plan with deadlines.
remarkableresults.biz/aw087
Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708]
Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708]
Consider this episode a blitz round table with Joe Register, Vice-President Emerging Technologies at the AutoCare Association, we are discussing, emerging technology, ADAS, electrification, the Right to Repair Act and more. Vehicles have never been more connected and complicated than now and it’s critical to pause and learn about the intricacies involved.
remarkableresults.biz/e708
Why We Are Better Than The Car Dealerships [THA 257]
Why We Are Better Than The Car Dealerships [THA 257]
It’s time to shift your perspective from “we are the alternative to the dealerships” to “the dealerships are the alternative to us.” Are we making enough buzz about the benefits of independent repair shops? My panel shares their perspective and offers real testimonials from customers on their experience at the dealerships.
remarkableresults.biz/a257
ASE ADAS Certification and Other Important News [RR 707]
ASE ADAS Certification and Other Important News [RR 707]
If you’re not actively involved in ASE certifications or the ASE education foundation, you are missing a huge opportunity. There are so many resources at your fingertips to improve your business, get involved in education, become certified, or stay certified with ASE. Stop making excuses in this new year, become proactive and start taking action.
remarkableresults.biz/e707
Creating Powerful Moments [AW 086]
Creating Powerful Moments [AW 086]
Guest hosts and shop tour with John Long and Edgar Reyes, Schertz Auto Service, Schertz TX. Are you creating powerful moments with your employees? How has it changed your culture?
remarkableresults.biz/aw086
What Type of Training Works for You? [RR 706]
What Type of Training Works for You? [RR 706]
Training, training, training. We can’t talk enough about the importance of training and how it’s changed due to COVID-19 along with smarter trends on virtual. How has free virtual training impacted the industry? What are the pros and cons to live training and virtual training? What can we do to encourage more people to get training? And another thought …. What is your commitment to training in the new year?
remarkableresults.biz/e706
Recovering From a Wrong Service Advisor Hire [THA 256]
Recovering From a Wrong Service Advisor Hire [THA 256]
As an owner, it can be easy to want something to work out so much, you become blind to certain red flags. You also worry about the production of your business if you let someone go. What should you do? My panel shares their experience with a wrong service advisor hire and how they recovered.
remarkableresults.biz/a256
Training Workshops: Develop Your Culture and Leadership [RR 705]
Training Workshops: Develop Your Culture and Leadership [RR 705]
How do you elevate your business to the next level? It can seem like an uphill battle. Why does improving yourself and your business seem overwhelming to most people? Where do you even start? It all starts with one step at a time. Here is a great interview about UpShift Powered by Ask Patty and provides training on culture, leadership skills, and diversity inclusion (including women) among so much more. Consider it your own personal board of directors for your business. With Jody Devere and Donna Wagner.
remarkableresults.biz/e705
Why We Remodeled [AW 085]
Why We Remodeled [AW 085]
Guest host and shop tour with Gilda Dyckman, Cars Automotive & Muffler, Redondo Beach, Ca. Get an inside look at two remodeled buildings and find out why they rebranded their name.
remarkableresults.biz/aw085
How to Pass a Wage and Hour Audit from DOL [RR 704]
How to Pass a Wage and Hour Audit from DOL [RR 704]
When was the last time you thought about your business being audited? The proverbial ‘Hi I’m from the government and I’m here to help!’ type of audit. Well, they are very real and we hear of stories and fines that get levied because we are not paying attention to specifically wage and hour laws. If you thought about it more often, you would be taking all the precautions to avoid penalties and fines. This episode is all about an audit and how to play by the rules. Don’t wait until the department of labor calls, take action to ensure your business is conforming to the law.
remarkableresults.biz/e704
Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]
Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]
Culture is a common buzzword in our world. But did you know every organization has organic culture no matter what? If you’re not consistently developing and working on your culture, it will churn on its own and slip from your fingertips. What’s the cultural vibe in your business?
remarkableresults.biz/a255
The Four Pillars of Marketing – Tony Mercury [RR 703]
The Four Pillars of Marketing [RR 703]
This episode focuses on simplified marketing that will offer new ideas to try out and to bring focus to “thinking like the customer.” Make sure your business is making a splash and being noticed.
remarkableresults.biz/e703
29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084]
29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084]
Guest host and shop tour with Ashlan Kaplan, Cannon Auto Repair, Cannon Falls, MN. Find out what Ashlan Kaplan is doing to successfully take over her father’s business.
remarkableresults.biz/aw084
Three Managers You Need In Your Business- George Zeeks [RR 702]
Three Managers You Need In Your Business [RR 702]
Can owners buy freedom? The short answer is no, they have to grow it with their people. Are you grooming specific employees in managerial roles? Or do you give them a title and assume they can go on autopilot? George Zeeks discusses the three different managers you need in your business as it grows. Find out if you have these roles filled or you need to start.
remarkableresults.biz/e702
Are You Getting Value From Your Training Dollars? [THA 254]
Are You Getting Value From Your Training Dollars? [THA 254]
We preach on this podcast that the investment in training is everything to you and your business. However, are you receiving the training in the proper way? We are taking a deeper dive into what training should be, and how to learn effectively. You might think those are simple concepts you can skip over, but trust me, this episode will change your perspective.
remarkableresults.biz/a254
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