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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

RR 356: Bruno Tabbi And The Power of a Vanity Phone Number

Aug 24, 2018

THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services?

Aug 22, 2018

RR 355: Andrew Emery from Antero Automotive has The Best Job in the World

Aug 21, 2018

FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into Your Shop

Aug 20, 2018

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

Aug 17, 2018

THA 080: Bring Them Back: How To Revitalize a Lost Customer

Aug 15, 2018

RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry

Aug 14, 2018

FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body

Aug 13, 2018

RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!

Aug 10, 2018

THA 079: What Drives Your Parts Buying Decisions?

Aug 8, 2018

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

Aug 7, 2018

FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry

Aug 6, 2018

RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM.

Aug 3, 2018

THA 078: Low Hanging Financial Fruit That Will Increase Your Profits

Aug 1, 2018

RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels

Jul 31, 2018

FTR 004: Maylan Newton. Pay attention to your numbers.

Jul 30, 2018

RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care

Jul 27, 2018

THA 077: Business Coaches LAB – Standards

Jul 25, 2018

RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service

Jul 24, 2018

FTR 003: Chris Cloutier on Taking Ownership | Training | Technology

Jul 23, 2018

RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry

Jul 20, 2018

FTR 002: Ron Ipach – Email is Destroying Your Business

Jul 19, 2018

FTR 001: G Jerry Truglia on Training, Labor Rates, Tech Shortage & Standards

Jul 19, 2018

FTR 000: For The Record Overview & Purpose

Jul 19, 2018

THA 076: Improving Your Soft Skills. How To Lead and Spread a Positive Vibe.

Jul 18, 2018

RR 345: Leon Martin from Auto Tech Services – The Importance of Soap-Paint and Light

Jul 17, 2018

RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre

Jul 13, 2018

THA 075: Am I ready For My Second Branch?

Jul 11, 2018

RR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman

Jul 10, 2018

RR 342: Brandon Steckler – Diagnostician, Trainer, Writer

Jul 6, 2018

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The BACK CATALOG - Listed By Most Recent

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025