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THA 111: Building New Customers

Mar 20, 2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

Mar 19, 2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

Mar 18, 2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

Mar 15, 2019

THA 110: Charging What We Are Worth

Mar 13, 2019

RR 413: Jill Trotta on Pricing Transparency

Mar 12, 2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

Mar 11, 2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

Mar 8, 2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

Mar 6, 2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

Mar 5, 2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

Mar 4, 2019

RR 410: Tom Ham – Running Your Business Remotely

Mar 1, 2019

THA 108: The Value of a Professional HR Support Company

Feb 27, 2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

Feb 26, 2019

FTR 034: Greg Bunch – Take Your Toolbox Home

Feb 25, 2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

Feb 22, 2019

THA 107: Discover How To Keep Your Women Customers For Life

Feb 20, 2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

Feb 19, 2019

FTR 033: Kirk Richardson On Technician Pay Plans

Feb 18, 2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

Feb 15, 2019

THA 106: Managing a Negative Online Review

Feb 13, 2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

Feb 12, 2019

FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime

Feb 11, 2019

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

Feb 8, 2019

THA 105: Catering to the Millennial Customer

Feb 6, 2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

Feb 5, 2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

Feb 4, 2019

RR 402: Generation Z – Understanding Our Newest Employees and Customers

Feb 1, 2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

Jan 30, 2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

Jan 29, 2019

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

Jan 28, 2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

Jan 25, 2019

THA 103: Turn Price Shopping Callers Into Customers.

Jan 23, 2019

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

Jan 22, 2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

Jan 21, 2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

Jan 18, 2019