Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside.

The Back Catalog - LISTED BY MOST RECENT

RR 254: Rod Stephens from The Stephens Law Firm

THA 030: Nine Reasons Why Labor Rates Need To Increase

RR 253: Scott Buckley & Steve Bullins

RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid

THA 029: Are We Too Dependent on Being Independent?

RR 251: Craig O’Neill form O’Neill’s Transmission Service

RR 250: Dave Hobbs – Lead Technical Trainer- Delphi

THA 028: Twenty-One TIPS to Get an Edge on the Competition – Part 1

RR 249: Brenda & Brent O’Neal from Repair One Automotive

RR 248: Tom Lambert from Shadetree Automotive

THA 022: Hiring for Team Dynamics

THA 027: Performance Reviews – Best Practices

RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like?

THA 021: Getting Things Done: A Discussion on the Challenges of Time Management

RR 246: Scott Brown from iATN

THA 026: Succession Planning – The Next Generation Entrepreneurs

RR 245: Kate Jonasee from K-Tech in Sebastopol, CA

THA 020: How To Sell 250K Mile Maintenance & Save Your Customers Thousands

RR 244: Brian Sump from Avalon Motorsports

THA 025: Disaster Planning and Preparedness

RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation

THA 019: Where Will We Find Our Future Automotive Instructors?

RR 242: Rick White from 180BIZ

THA 024: Quality Controls – Why it Matters for Retention & Reputation

THA 018: ASA Connected CARS Detroit May 2017

RR 241: Jorge Menchu – AES Wave and Instructor

THA 017: What Happens When The Phone Rings

RR 240: Marion Miller from Complete Marketing Resources

THA 023: Social Media – How To Strategies

RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology

RR 238: Greg Bunch from Aspen Auto Clinic

THA 016: Lean Processes – Relentlessly Work On Eliminating Waste

THA 015: How to Improve Employee Loyalty

THA 014: Customer Retention Strategies

RR 237: Rhonda Hiltbrand – News Works Marketing Group

RR 236: Bob Cooper – Elite Worldwide

THA 013: Expense Control – Best Practices

THA 012: What Keeps You Up at Night?

THA 011: Your Website – Tactics To Improve

THA 010: Car Care Clinics For Women

RR 235: Tom Piippo from Tri-County Motors

RR 234: Vic Tarasik – Major Accounts Director at RLO

RR 233: Brian Weeks from atc AutoCenter

THA 009: ASE Value Proposition -Consumer -Shop Owner -Technician

THA 008: Concierge Service – The Next Frontier

THA 006: Managing a Negative On-Line Review

THA 005: Must Attend Training Conferences

RR 232: Dennis McCarron – On Sales

RR 231: Tony Tatich from TMT Complete Auto Service Center

THA 004: Preparing Your Business For Sale