Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT THA 009: ASE Value Proposition -Consumer -Shop Owner -Technician THA 008: Concierge Service – The Next Frontier THA 006: Managing a Negative On-Line Review THA 005: Must Attend Training Conferences RR 232: Dennis McCarron – On Sales RR 231: Tony Tatich from TMT Complete Auto Service Center THA 004: Preparing Your Business For Sale THA 003: Top Qualities of a Service Adviser THA 002: Resolutions THA 001: How to Improve Customer Loyalty RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow RR 229: Ciara Pegoda – Leadership 2.0 – Part 3 RR 228: Ciara Pegoda – Leadership 2.0 – Part 2 RR 227: Ciara Pegoda – Leadership 2.0 – Part 1 RR 226: Connected CARS Detroit May 2017 – An Overview RR 225: Jose Gonzalez – Educator RR 224: Family Business: Three Dads Point of View RR 223: Family Business: Three Sons Point of View RR 222: Dwayne Myers from Dynamic Automotive RR 221: Bill Greeno from Quality Automotive & Smog RR 220: Barry Barrett & Tom Ziglar RR 219: Nick Lenhart from Lenhart’s Service Center RR 218: Rick Escalambre, Educator – Trainer RR 217: Stacia Hamp from Community Auto RR 216: Dennis McCarron from Dealer Strategic Planning RR 215: Derek Kaufman from Schwartz Advisors – Business Model Transformation RR 214: Carrie-Lynn Rodenberg from Turnkey Marketing RR 213: Wayne Colonna from ATSG RR 212: Chuck Abbott from CPS Automotive RR 211: Judi and Dana Haglin from Haglin Automotive RR 210: Service Professional Round Table -O’Neal -Winters -Bohnert RR 209: Pierre Respaut – Former BMW Shop Owner, Trainer, TST Vice-President RR 208: Business Coach Round-Table -Greenwood – Haas – Barrett RR 207: Gonzo’s Tool Box Part 2 RR 206: Technician Round Table Part 1 -Heipp – Landry -Fanslow RR 205: Chris Monroe from Monroe Tire & Service in Shelby, NC RR 204: Vision 2017 Leadership Round Table Interview RR 203: Russell McCloud from Accurate Automotive Attention RR 202: Bogi Lateiner and the Chevy Montage All Female Build RR 201: Margie van Lierop from Beach Cities Garage RR 200: 200th Episode Retrospecitive RR 199: Brett Beachler from Beachlers Vehicle Care & Repair RR 198: Oscar Manzo – 2016 Counter Professional of the Year RR 197: Gary Pontious, Jr. from Toledo Auto Care RR 196: Gary Sharits – Repair Pal/ASE Master Automobile Technician of the Year 2016 RR 195: Tatsu Tsuchida from Tokyo Automotive RR 194: Bob Olson – Chrysler/ASE Technician of the Year 2016 RR 193: Kirk Richardson from South Street Auto Care RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer RR 191: George Arrants – Career Educator, Trainer and Recruiter « Previous 1 … 29 30 31 32 33 … 35 Next »