Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT Pre Scheduling Appointments – The Time Has Come [THA 207] Brainstorming on Shop Ownership – A Business Not a Hobby [RR 607] Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606] Proof of Concept [THA 206] How to Implement Your Own Apprentice Program [RR 605] Women in Auto Care Awards 2020 [RR 604] Requirement for Growing a Branch Store [THA 205] Millennials in High Gear with Sara Fraser – Part 1 [RR 603] The Benefits of Brainstorming Dr. John Passante and Phil Moore [RR 602] What Will 2021 Be Like? [THA 204] How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601] An Unprecedented Year and Strategies for 2021 – Bonus Episode 8 Reflections of My First Episode and Prudent Advice for the Ages [RR 600] How My Business Changed as a Result of Covid-19 – A Look Back [THA 203] From College to ADAS Calibrations – Learning How [RR 599] Social Media Influencer- Do What is Right and Not Easy [RR 598] Why Fix a Negative Attitude in your Shop [THA 202] Thinking Way Outside the Box with Greg Buckley [RR 597] Hiring a Business Coach [RR 596] Creating the Right Environment for Shop Efficiency [THA 201] Frank Scandura – 20 Questions in 30 Minutes [RR 595] Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594] A Blessing in Disguise From My Biggest Mistake [THA 200] Avoiding Comebacks with Dave Hobbs [RR 592] Buying & Selling: A Tale of Two Deals [THA 199] Customer Service vs. Customer Experience with Murray Voth [RR 591] Science Based Hypnotherapy with Maureen Pisani [RR 590] Four Corner – Four Wall Shop Inspection [THA 198] Doug Grills – 20 Questions in 30 Minutes [RR 589] The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588] Electric Vehicles – The Future Unfolds [THA 197] Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587] Service Advisor Advice from Steve Shaw [RR 586] Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196] Automotive Management Institute: Looking Ahead with Chuck Searles [RR 585] ADAS and Tech Advances – Joe Register [RR 584] Coaches Lab: Why Employees Leave [THA 195] Dave Kusa – 20 Questions in 30 Minutes [RR 583] Secure Vehicle Interface – Standards Evolve as the Vehicle is Part of a Larger Transportation System – Joe Register [RR 582] Auto Repair in the Decade of the Eighties [THA 194] Cybersecurity: Defend and Protect Your Business and Network [RR 581] The Evolution of SEO: Make Your Website the Best For Search – Brain Walker [RR 580] Apprentice Stories [THA 193] Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579] Diagnostic Processes – Matt Fanslow and Scott Shotton – Part 2 [RR 578] Improving Work Flow [THA 192] Shop Talk 9: The Ladies Have a Lot To Say [RR 577] Life After Succession – Randy Pickering [RR 576] Incentive Plans [THA 191] Wealth Building: Become a Financial Adult [RR 575] « Previous 1 … 16 17 18 19 20 … 36 Next »