Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT THA 036: Ten Reasons For Buying Technician Tools RR 264: Steve Ciabattoni – Credit Card Compliance THA 035: Supplier Loyalty- The Service Professional Perspective RR 263: Jason Servidio – VP Transformers Institute RR 262: Skip Potter – Retired Executive Director NASTF THA 034: Nine Tips For a Better Work Life Balance RR 261: Jim and Shelly Fleischman from Automotive Alley RR 260: Vic Tarasik – Part 2 – Life’s Lessons THA 033: The Competition You Don’t See Coming – ASA-CARS @ AAPEX 2017 RR 259: Clint Dudley from Shade Tree Auto – Update RR 258: John Francis from Francis Automotive Services THA 032: Aftermarket Brakes For Breasts Program – Can One Repair Shop Make a Difference in the Fight Against Breast Cancer? You Bet!! RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors RR 256: Rachael Wacha from City Auto Repair THA 031: Twelve Tips on Holding GREAT Team Meetings RR 255: David Milne from ATMC and ASE RR 254: Rod Stephens from The Stephens Law Firm THA 030: Nine Reasons Why Labor Rates Need To Increase RR 253: Scott Buckley & Steve Bullins RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid THA 029: Are We Too Dependent on Being Independent? RR 251: Craig O’Neill form O’Neill’s Transmission Service RR 250: Dave Hobbs – Lead Technical Trainer- Delphi THA 028: Twenty-One TIPS to Get an Edge on the Competition – Part 1 RR 249: Brenda & Brent O’Neal from Repair One Automotive RR 248: Tom Lambert from Shadetree Automotive THA 022: Hiring for Team Dynamics THA 027: Performance Reviews – Best Practices RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like? THA 021: Getting Things Done: A Discussion on the Challenges of Time Management RR 246: Scott Brown from iATN THA 026: Succession Planning – The Next Generation Entrepreneurs RR 245: Kate Jonasee from K-Tech in Sebastopol, CA THA 020: How To Sell 250K Mile Maintenance & Save Your Customers Thousands RR 244: Brian Sump from Avalon Motorsports THA 025: Disaster Planning and Preparedness RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation THA 019: Where Will We Find Our Future Automotive Instructors? RR 242: Rick White from 180BIZ THA 024: Quality Controls – Why it Matters for Retention & Reputation THA 018: ASA Connected CARS Detroit May 2017 RR 241: Jorge Menchu – AES Wave and Instructor THA 017: What Happens When The Phone Rings RR 240: Marion Miller from Complete Marketing Resources THA 023: Social Media – How To Strategies RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology RR 238: Greg Bunch from Aspen Auto Clinic THA 016: Lean Processes – Relentlessly Work On Eliminating Waste THA 015: How to Improve Employee Loyalty THA 014: Customer Retention Strategies « Previous 1 … 28 29 30 31 32 … 35 Next »