Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT What My Dad Taught Me with Emily Chung [RR 652] Career Paths – Technician to Manager [THA 229] Total Management Commitment to Training – BE BOLD with Karim Morsli [RR 651] Chris Cloutier and Virtual Shop Tour with Sam Craven [AW 058] Hitting Rock Bottom and Climbing out [RR 650] Make Price Irrelevant [THA 228] Satellite Location with Tom Grady [RR 649] Selling Batteries with Tom Sciortino and John Armstead [CC 092] ASE Service Professionals Month – Trish Serratore [Bonus 09] G Jerry Truglia and Virtual Tour at Dorman Products [AW 057] Journaling – Your Personal Case Study with Matt Fanslow [RR 648] Shop New Build with Seth Thorson and Troy Vaninetti [THA 227] The CEO Commitment with Mike Bennett [RR 647] Bill Nalu and Virtual Tour with John Gustafson [AW 56] Leadership Series Part 2 with Mike Davidson – What They See [RR 646] Our Industry Needs a Change [THA 226] EOS Part 5 – Issues – with Barry Barrett [RR 645] Employee Amenities with JJ Greenfield and Kelly Michel [CC 091] Chris Chesney and Virtual Tour with Judi Haglin [AW 055] Taking Your Toolbox Home with Justin Barrett [RR 644] Building Customer Trust [THA 225] Technician Outlook with Jake Sorensen- Part 1 [RR 643] Clint Dudley and Virtual Tour with Pete McNeil [AW 054] Partnership Agreements with Charlene Parlett [RR 642] Comebacks: Prevention, Reputation and Cost [THA 224] Drop the Keys and Fix It [RR 641] Improve Your Capabilities and Processes – Get LEAN [CC 090] Dwayne Myers and Shop Tour with Jonathan Ortiz [AW 053] Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640] My Biggest Mistakes [THA 223] EOS Part 4 Data with Barry Barrett [RR 639] Tom Ham and Shop Tour with Eric Henley [AW 052] Interesting New Technology with Chris Cloutier [RR 638] 10 Things That Require Zero Talent [THA 222] NASTF Update with Donny Seyfer [RR 637] Why Invest In Digital Signage & Great Branding [CC 089] Keith Knowlton and Shop Tour with Trent Pickering [AW 051] Learn Customer Communication Styles: DISC with Emily Chung [RR 636] Are You Fixing Hybrids Cars? [THA 221] Yellow and Red Envelopes with Seth Thorson [RR 635] Eric Ziegler and Shop Tour with Carlo Sabucco [AW 050] Supreme Court Ruling with Aaron Lowe [RR 634] Specialization with Tom Palermo and John Anello [THA 220] The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633] Keeping Your Shop Floors Clean – Why and How [CC 088] Donnie Hudson and Shop Tour with John Eppstein [AW 049] Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632] Tires as a Profit Center [THA 219] EOS Part 3: People with Barry Barrett [RR 631] Carolyn Coquillette and Shop Tour at Maximilian MotorSports with Maxmilian Macdonald [AW 048] « Previous 1 … 14 15 16 17 18 … 35 Next »