4 Logos

Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside.

The Back Catalog - LISTED BY MOST RECENT

THA 127: Overcoming Owner Burnout

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket

THA 126: Firing Customers – When is it Right or Wrong?

RR 445: Cash Management with Chris Cotton

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

RR 444: Technician Round Table – Part 7 – Professionalism and More – Heipp – Landry – Fanslow:

THA 125: Client Loyalty Programs – Do They Work?

RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

THA 124: So You Need an Accountability Coach?

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner

THA 123: The Power of the Supplier and Service Professional Relationship.

RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR

FTR 049: Tom Lambert – Discount Model Marketing

RR 438: My New Shop – From the Ground Up – Doug Callaghan

THA 122: Talent Management – Developing Your Leadership Team

RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

RR 436: Brad Beeston – Building a Reputation Online

THA 121: APPS That Improve Productivity and Make for a More Efficient You

RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business

FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation

RR 432: Shop Talk 11 – Important Aftermarket Partnership – Shop, Parts Supplier and Manufacturer

THA 119: Improving Employee Loyalty

RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals

FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets

RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business

THA 118 Recruiting Students to Discover a Career in Automotive

RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan

FTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is

RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training

THA 117: Creative Brainstorming: How To Build an Idea Factory

RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest

FTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do!

RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand

THA 116: Business Coaches Lab – Improving Shop Efficiency

RR 425: Ray Fisher – Networking Just May Be Your Secret Weapon

FTR 042: Vinnie Lucido – Find a Balance to Your Ego

RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability

THA 115: Who Says You Need an Automotive Background to Run a Successful Shop

RR 423: Shop Talk 10 – Sold My Business – What’s Next?