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Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside.

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The Back Catalog - LISTED BY MOST RECENT

RR 389: The Art of Successful Mentoring

FTR 024: Rick White – Overcoming the Blame Game

RR 388: Re-Inventing You! A Personal Story Of Prolific Change.

THA 097: Service Professional Loyalty: A Supplier Perspective

RR 387: In Praise of Our Trainers

FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair?

RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners

THA 096: Engaging Kids in the Automotive

RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve

FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it.

RR 384: Women In Auto Care 2018 Honorees!

THA 095: Taking Good DVI Pictures

RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable

FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor?

RR 382: A Champion for Women in The Automotive Industry

THA 094: ASE – The Industry Credential and YOU!

RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks

FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection

RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition.

THA 093: How Not To Be a Micro Manager

RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under

FTR 019: Kevin McClain Wants to Know Where Are You?

RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews

THA 092: The Extreme Value of Shop Tours

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians?

RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)

THA 091: Workshop – Service Adviser Roleplay – Part 2

RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers

RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers.

THA 090: Business Coaches Lab: Five Dysfunctions of a CEO

RR 373: Shop Talk 5 – Retired and Still Helping the Industry

FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

THA 089: Open Four, Five or Six Days a Week. You Decide.

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

FTR 015: Barry Barrett – Do You Have The Right Customer?

RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

THA 088: Everything I Did Wrong and What I Learned

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

THA 087: Automotive Career’s Starts in High School and in the Home!

RR 367: Mike Tatich. John Maxwell Leadership Certified.

FTR 013: Jeremy O’Neal on How to Train a Service Adviser

RR 366: Defend Our Marketplace – Keeping Up With Connected Cars

THA 086: Stop Being Busy and Improve Your Productivity!

FTR 012: Cecil Bullard on Undervalued Labor Rates

RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach