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Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside.

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The Back Catalog - LISTED BY MOST RECENT

RR 264: Steve Ciabattoni – Credit Card Compliance

THA 035: Supplier Loyalty- The Service Professional Perspective

RR 263: Jason Servidio – VP Transformers Institute

RR 262: Skip Potter – Retired Executive Director NASTF

THA 034: Nine Tips For a Better Work Life Balance

RR 261: Jim and Shelly Fleischman from Automotive Alley

RR 260: Vic Tarasik – Part 2 – Life’s Lessons

THA 033: The Competition You Don’t See Coming – ASA-CARS @ AAPEX 2017

RR 259: Clint Dudley from Shade Tree Auto – Update

RR 258: John Francis from Francis Automotive Services

THA 032: Aftermarket Brakes For Breasts Program – Can One Repair Shop Make a Difference in the Fight Against Breast Cancer? You Bet!!

RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors

RR 256: Rachael Wacha from City Auto Repair

THA 031: Twelve Tips on Holding GREAT Team Meetings

RR 255: David Milne from ATMC and ASE

RR 254: Rod Stephens from The Stephens Law Firm

THA 030: Nine Reasons Why Labor Rates Need To Increase

RR 253: Scott Buckley & Steve Bullins

RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid

THA 029: Are We Too Dependent on Being Independent?

RR 251: Craig O’Neill form O’Neill’s Transmission Service

RR 250: Dave Hobbs – Lead Technical Trainer- Delphi

THA 028: Twenty-One TIPS to Get an Edge on the Competition – Part 1

RR 249: Brenda & Brent O’Neal from Repair One Automotive

RR 248: Tom Lambert from Shadetree Automotive

THA 022: Hiring for Team Dynamics

THA 027: Performance Reviews – Best Practices

RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like?

THA 021: Getting Things Done: A Discussion on the Challenges of Time Management

RR 246: Scott Brown from iATN

THA 026: Succession Planning – The Next Generation Entrepreneurs

RR 245: Kate Jonasee from K-Tech in Sebastopol, CA

THA 020: How To Sell 250K Mile Maintenance & Save Your Customers Thousands

RR 244: Brian Sump from Avalon Motorsports

THA 025: Disaster Planning and Preparedness

RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation

THA 019: Where Will We Find Our Future Automotive Instructors?

RR 242: Rick White from 180BIZ

THA 024: Quality Controls – Why it Matters for Retention & Reputation

THA 018: ASA Connected CARS Detroit May 2017

RR 241: Jorge Menchu – AES Wave and Instructor

THA 017: What Happens When The Phone Rings

RR 240: Marion Miller from Complete Marketing Resources

THA 023: Social Media – How To Strategies

RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology

RR 238: Greg Bunch from Aspen Auto Clinic

THA 016: Lean Processes – Relentlessly Work On Eliminating Waste

THA 015: How to Improve Employee Loyalty

THA 014: Customer Retention Strategies

RR 237: Rhonda Hiltbrand – News Works Marketing Group