Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT Massachusetts Right to Repair Law: Vehicle Data Access [RR 574] Succession Planning: With an Internal Candidate [THA 190] Procedures and Systems Part 2 with Brian Gillis [RR 573] Assessments: Hire Engaged, and Productive Employees Who Find a Home [RR 572] Delayed Maintenance: The Power of Appointments [THA 189] Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571] Margaret Palango – 20 Questions in 30 Minutes [RR 570] Succession With a Family Member [THA 188] Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569] Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568] Labor Rates: A Function of the Business Not the Market [THA 187] The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567] Mike Tatich – 20 Questions in 30 Minutes [RR 566] Live at the Grill with Chris Della Bella [THA 186] Giving Back: His Calling to Expose the Automotive to High School Students [RR 565] The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564] Apprentice Program – Grow Your Own Technician [THA 185] Patrick McHugh – 20 Questions in 30 Minutes [RR 563] Why Coaching is a Business Life Saver – Rick White [RR 562] Decade the Seventies – Talking Auto Repair [THA 184] Ryan Clo – 20 Questions in 30 Minutes [RR 561] Improve Your Leadership Influence: Join Toastmasters [RR 560] Selling Your Business – The First Steps [THA 183] Make Customer Service your Single Biggest Competitive Advantage [RR 559] Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558] Business Side of ADAS – Part 2 [THA 182] Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557] Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556] Fake Reviews: How to Handle Them [THA 181] If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555] Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554] Why We Have Loaner Cars [THA 180] Unscripted with Andy Bizub and Lucas Underwood [RR 553] Aftermarket Pros Talk Tesla [RR 552] Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179] A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551] Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550] Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178] Female Impact: Getting Through [RR 549] Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548] Financial Help For Your Team [THA 177] Business Processes and Better Staffing with Brian Gillis [RR 547] Remedy: Shop has Case of COVID-19 [RR 546] Social Media Strategies as we Re-Open the Economy [THA 176] Theft of Catalytic Converters with Peter Neilson [RR 545] Diagnostic Pathways vs. Silver Bullets [RR 544] The Value of a Strong Banking Relationship [THA 175] Embracing Change with David Martin [RR 543] Businesses Grow when Owners Grow – Maryann Croce [RR 542] Adapt or Die – A Look Ahead [THA 174] « Previous 1 … 17 18 19 20 21 … 36 Next »