Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under FTR 019: Kevin McClain Wants to Know Where Are You? RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews THA 092: The Extreme Value of Shop Tours RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians? RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI) THA 091: Workshop – Service Adviser Roleplay – Part 2 RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers. THA 090: Business Coaches Lab: Five Dysfunctions of a CEO RR 373: Shop Talk 5 – Retired and Still Helping the Industry FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket RR 372: Edwin Hazzard – Training is the Responsibility of the Technician THA 089: Open Four, Five or Six Days a Week. You Decide. RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele FTR 015: Barry Barrett – Do You Have The Right Customer? RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike! THA 088: Everything I Did Wrong and What I Learned RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance. FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry? RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation. THA 087: Automotive Career’s Starts in High School and in the Home! RR 367: Mike Tatich. John Maxwell Leadership Certified. FTR 013: Jeremy O’Neal on How to Train a Service Adviser RR 366: Defend Our Marketplace – Keeping Up With Connected Cars THA 086: Stop Being Busy and Improve Your Productivity! FTR 012: Cecil Bullard on Undervalued Labor Rates RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents. THA 085: 21 Tips to Gain an Edge over the Competition – Part 3! RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else FTR 011: Darrin Barney – Nurturing of Superstar Employees RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow THA 084: Buying Technician Tools: Create Your Program! RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son. FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It. RR 360: Shop Talk 3 – Millennial Shop Owners. THA 083: What Separates the Outstanding Technicians RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop. FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades THA 082: Acquisition Strategies RR 357: Shop Talk Volume 2- Women Shop Owners FTR 008: Rick White – I’m Tired of You Giving Up! RR 356: Bruno Tabbi And The Power of a Vanity Phone Number THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services? RR 355: Andrew Emery from Antero Automotive has The Best Job in the World FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into Your Shop « Previous 1 … 24 25 26 27 28 … 35 Next »
