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Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside.

The Back Catalog - LISTED BY MOST RECENT

FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

THA 089: Open Four, Five or Six Days a Week. You Decide.

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

FTR 015: Barry Barrett – Do You Have The Right Customer?

RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

THA 088: Everything I Did Wrong and What I Learned

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

THA 087: Automotive Career’s Starts in High School and in the Home!

RR 367: Mike Tatich. John Maxwell Leadership Certified.

FTR 013: Jeremy O’Neal on How to Train a Service Adviser

RR 366: Defend Our Marketplace – Keeping Up With Connected Cars

THA 086: Stop Being Busy and Improve Your Productivity!

FTR 012: Cecil Bullard on Undervalued Labor Rates

RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

THA 085: 21 Tips to Gain an Edge over the Competition – Part 3!

RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else

FTR 011: Darrin Barney – Nurturing of Superstar Employees

RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow

THA 084: Buying Technician Tools: Create Your Program!

RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.

FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It.

RR 360: Shop Talk 3 – Millennial Shop Owners.

THA 083: What Separates the Outstanding Technicians

RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop.

FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women

RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades

THA 082: Acquisition Strategies

RR 357: Shop Talk Volume 2- Women Shop Owners

FTR 008: Rick White – I’m Tired of You Giving Up!

RR 356: Bruno Tabbi And The Power of a Vanity Phone Number

THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services?

RR 355: Andrew Emery from Antero Automotive has The Best Job in the World

FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into Your Shop

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

THA 080: Bring Them Back: How To Revitalize a Lost Customer

RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry

FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body

RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!

THA 079: What Drives Your Parts Buying Decisions?

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry

RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM.

THA 078: Low Hanging Financial Fruit That Will Increase Your Profits

RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels

FTR 004: Maylan Newton. Pay attention to your numbers.

RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care