Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals THA 080: Bring Them Back: How To Revitalize a Lost Customer RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide! THA 079: What Drives Your Parts Buying Decisions? RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’ FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM. THA 078: Low Hanging Financial Fruit That Will Increase Your Profits RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels FTR 004: Maylan Newton. Pay attention to your numbers. RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care THA 077: Business Coaches LAB – Standards RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service FTR 003: Chris Cloutier on Taking Ownership | Training | Technology RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry FTR 002: Ron Ipach – Email is Destroying Your Business FTR 001: G Jerry Truglia on Training, Labor Rates, Tech Shortage & Standards FTR 000: For The Record Overview & Purpose THA 076: Improving Your Soft Skills. How To Lead and Spread a Positive Vibe. RR 345: Leon Martin from Auto Tech Services – The Importance of Soap-Paint and Light RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre THA 075: Am I ready For My Second Branch? RR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman RR 342: Brandon Steckler – Diagnostician, Trainer, Writer THA 074: Can David Beat Goliath? RR 341: Mark Bergasse, Carlo Sabucco, Glenn Colling, Todd Sarson. Friends First-Competitors Second. RR 340: Seth Thorson Creates $25,000 Scholarship Endowment THA 073: Your Turning Point: The PIVOT(s) That Improved Your Business RR 339: Geek Talk 2.0 Part One – Tech Talk From Aftermarket Professionals RR 338: Technician Round Table – Part 5 – Heipp – Landry – Fanslow THA 072: Technician Training Strategies & Rewards RR 337: Mandy Pennington from Net Driven – Influence Your Customer in Their Digital Hangouts RR 336: Bogi Lateiner “On the Road” with the ’57 Chevy Montage THA 071: Underutilized Shop Management Systems (SMS) RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers RR 334: Deb and Craig Van Batenburg from ACDC – Part 2 THA 070: Business Coaches LAB – Leadership RR 333: Keith Benline & Jeremy O’Neal – 10 Steps to a $1M Shop RR 332: Mort Schwartz – Legacy Interview THA 069: Workshop – Service Advisor Roleplay – Part 1 RR 331: Kelly Bennett – ‘Kelly The Coach’ RR 330: Dave Macholz – Academic Chair of Suffolk County College Automotive Technology THA 068: Why Just In Time Learning is Bad For Your Business RR 329: Tom Ham Part 2 – Automotive Management Network RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt THA 067: Your Ideal Customer Part 2 – Training Your Team To Embrace Your Avatar RR 327: Prepare to Change – O’Neal – Barrett – Cloutier RR 326: Sherri Stock from InMotion Auto Care « Previous 1 … 25 26 27 28 29 … 35 Next »