Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT Prepare Your Business for Sale [THA 315] Will You Give 10 Hours to an Auto Tech Student? [RR 823] Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144] Don’t Base Your Success On Probability – Ken Zanders [RR 822] Core Values: Know Them, Live Them [THA 314] Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821] Right to Repair Momentum – Rob Merwin [AW 143] How to Give Critical Feedback – Dr. David Weiman [RR 820] Aftermarket Radio Network 2023 Forecast [THA 313] Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819] Benefits of Toastmasters – Craig O’Neill [AW 142] Being Married to a Shop Owner: Spouse Perspective [RR 818] Service Advisor Overload: Part 2 [THA 312] Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817] Extended Car Warranties – Greg Buckley [AW 141] Finding Technicians Part 2 – Chris Lawson [RR 816] Advice For New Shop Owners [THA 311] Ask Ortho – Eric Turkington and Kim Conti [RR 815] Used Car Market – Lauren Fix [AW 140] Uncovering the Unconscious Incompetent – Chris Chesney [RR 814] Forget the Past: Focus on the Future [THA 310] A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813] Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139] Doubles Sales to $2 million in 18 Months [RR 812] Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309] Proper Equipment Equals Higher Efficiency – Justin Allen [RR 811] Student Career Fair [AW 138] What Is Your Duration of Service? Carolyn Coquillette [RR 810] What Does the Shop of the Future Look Like? [THA 308] Nationwide Labor Rate Tracker – Tom Ham [RR 809] The Best Part of a Student’s Day: Interning at Local Shop [AW 137] Are You Stuck? Fall in Love with Your Business Again – Mike Searls [RR 808] Learn to Lead: Empower Your People [THA 307] Be The Hero When Your Customer Is At Their Most Vulnerable – John DiJulius [RR 807] Second Location: “Lower Slower Delaware” [AW 136] The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806] Remote Ownership [THA 306] Passion To Support Abused Children – Chris and Pete Meier [RR 805] Wife Encouraged Husband To Open His Own Shop [AW 135] Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804] Service Advisor Overload [THA 305] Finding Technicians Part 1- Chris Lawson [RR 803] The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134] Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802] Seller Beware [THA 304] Public Perception of Automotive Careers – Bill Thompson [RR 801] “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] Our Adoption Story [RR 800] Alignments! Rates, Numbers and ROI [THA 303] Are You Thinking With Your Customer’s Wallet In Mind? Jaron Kleber [RR 799] « Previous 1 … 7 8 9 10 11 … 36 Next »
