Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT Tech Update: AI and The Autonomous Vehicle [RR 526] What Would I Tell My Younger Self [THA 166] Are you a Shop Owner or a Business Owner [RR 525] What Needs to be in Your Marketing Plan Right Now [RR 524] Surviving an Economic Downturn [THA 165] Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ] Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] Lift Safety with Rick White [RR 522] Final Inspection – Quality Controls & Covid-19 [Bonus 07] Final Inspection – Quality Controls & Covid-19 [THA 164] Financial struggles. Gain Control of your Finances [FTR 090] Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06] Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521] Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05] Becoming a LEAN Technician [RR 520] Make your Competitor Your Friend [THA 163] Knowing All About ADAS Will Make You a Smarter Technician [RR 519] Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] Bonus Episode 03 – Town Hall Academy on Insurance Coverage Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518] Are You Paying for Training? The Right Thing To Do [THA 162] Stop Being Afraid – Bryan Gossel [RR 517] Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516] Insurance Coverage Review – Part 1 [THA 161] Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515] Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514] Open Forum: Ask the Shop Owner – Part 2 [THA 160] In Search of Silver Bullets – Scott Shotton [RR 513] Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] Aftermarket Acumen Part 5 – Succession [RR 512] Service Advisor Role Play #4 [THA 159] Zero Dollar Customers – Tom Palermo [RR 511] Bob Greenwood on Billed Hours Per RO [FTR 085] Aftermarket Acumen Part 4 – Technician Pay [RR 510] Shop Owner Open Forum [THA 158] Teaching Students at Kustom Built Cars [RR 509] Ben Johnson – The Power of WHY [FTR 084] Aftermarket Acumen Part 3 [RR 508] Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157] Becoming the CEO – Bob Greenwood [RR 507] Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] Aftermarket Acumen Part 2 – HR Concerns [RR 506] Localizing National Training [THA 156] Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505] Steve Finzel – Too Many Fluids [FTR 082] Aftermarket Acumen Part 1 [RR 504] Are You Selling Tires? [THA 155] Partnerships [RR 503] « Previous 1 … 18 19 20 21 22 … 35 Next »
