Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541] From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ] Training 2020 and Beyond – Future Techniques and Strategies [THA 173] Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539] Status of the Aftermarket – Journalist Mark Phillips [RR 538] Insurance Reviews – What if Scenarios [THA 172] A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537] Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ] Multi Shop Operations – Acquisition – Selling [THA 171] Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535] Gamification – Changing Behavior with Kent Bullard [RR 534] Looking Ahead to the New Normal -Part 1 [THA 170] Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533] Trainers Speak to Their Craft [RR 532] The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169] Bright Light Shines from this Business Coaches Round-Table [RR 531] Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530] Success Stories from the Coaching Front Lines PART 2 [THA 168] Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529] Technician Round Table – Part 9 OUTSPOKEN on Training – Heipp – Landry – Fanslow [RR 528] Success Stories from the Coaching Front-lines [THA 167] Do You Understand Your Role? [RR 527] Tech Update: AI and The Autonomous Vehicle [RR 526] What Would I Tell My Younger Self [THA 166] Are you a Shop Owner or a Business Owner [RR 525] What Needs to be in Your Marketing Plan Right Now [RR 524] Surviving an Economic Downturn [THA 165] Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ] Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] Lift Safety with Rick White [RR 522] Final Inspection – Quality Controls & Covid-19 [Bonus 07] Final Inspection – Quality Controls & Covid-19 [THA 164] Financial struggles. Gain Control of your Finances [FTR 090] Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06] Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521] Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05] Becoming a LEAN Technician [RR 520] Make your Competitor Your Friend [THA 163] Knowing All About ADAS Will Make You a Smarter Technician [RR 519] Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] Bonus Episode 03 – Town Hall Academy on Insurance Coverage Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518] Are You Paying for Training? The Right Thing To Do [THA 162] Stop Being Afraid – Bryan Gossel [RR 517] Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516] Insurance Coverage Review – Part 1 [THA 161] Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515] Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514] « Previous 1 … 18 19 20 21 22 … 36 Next »
