Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT How to Create a Leadership Culture [THA 322] From Luscious Garage to Earthling Automotive: A Rebranding Journey [RR 837] Where is Car Count Heading? Catching Up with Greg Bunch [AW 151] The Automotive Industry: Does the Public Really Know What We Do? [RR 836] Technician Round Table: Mobile Technicians [THA 321] Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835] Newly Purchased ADAS Calibration Equipment [AW 150] The Ebb and Flow of Being a Wife and Business Partner [RR 834] Going Electric in California [THA 320] Job of a Trainer Isn’t a Job, It’s a Lifestyle [RR 833] Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149] First Ever General Service Technician Academy at Vision KC [RR 832] Managing Comebacks and Quality Control [THA 319] “Profitable Fleet Management for Small and Medium Businesses” Bill Deboer [RR 831] Internal Company App Gets the Word Out [AW 148] Technology, Network, Systems and Software: Understand the Why and How [RR 830] Future Shop: Sooner Than You Think [THA 318] Resilience in Your Commitment to Succeed [RR 829] Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147] Why Elminating Waiting Appointments and Closing Saturday Changed My Business [RR 828] Using My Dashboard to Find Trends [THA 317] Stop Stopping Progress [RR 827] 4 Day Work Week and Our Own App [AW 146] Forecasting Your Future [RR 826] Surviving a Health Scare [THA 316] A Crisis is Rarely a Motivator for Change: Why Wait? – Chip Eichelberger [RR 825] An Update: Mobile Diag and Training [AW 145] What is OSHA Looking For? Ignorance is Not an Excuse. [RR 824] Prepare Your Business for Sale [THA 315] Will You Give 10 Hours to an Auto Tech Student? [RR 823] Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144] Don’t Base Your Success On Probability – Ken Zanders [RR 822] Core Values: Know Them, Live Them [THA 314] Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821] Right to Repair Momentum – Rob Merwin [AW 143] How to Give Critical Feedback – Dr. David Weiman [RR 820] Aftermarket Radio Network 2023 Forecast [THA 313] Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819] Benefits of Toastmasters – Craig O’Neill [AW 142] Being Married to a Shop Owner: Spouse Perspective [RR 818] Service Advisor Overload: Part 2 [THA 312] Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817] Extended Car Warranties – Greg Buckley [AW 141] Finding Technicians Part 2 – Chris Lawson [RR 816] Advice For New Shop Owners [THA 311] Ask Ortho – Eric Turkington and Kim Conti [RR 815] Used Car Market – Lauren Fix [AW 140] Uncovering the Unconscious Incompetent – Chris Chesney [RR 814] Forget the Past: Focus on the Future [THA 310] A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813] « Previous 1 … 6 7 8 9 10 … 35 Next »