Share this... The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket - Reside Here Discover and Search the Complete Content Libary Search the Complete Library In Abeyance The Driving Force: Extraordinary Results with Ordinary People [RR 948] 04/23/2024 What We Can Learn From The Falco Family Business [RR 947] 04/19/2024 ASE Subject Matter Experts [THA 376] 04/18/2024 Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04/16/2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04/12/2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04/11/2024 Are You Measuring Sales by the Minute? [RR 944] 04/09/2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04/05/2024 How to Huddle [THA 374] 04/04/2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04/02/2024 Mentorship, Training and the Rise of Specialists [E941] 03/29/2024 Shop Owner Mastermind [THA 373] 03/28/2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03/26/2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03/22/2024 Are You Addicted to Social Media? [RR 938] 03/19/2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03/15/2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03/14/2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03/12/2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03/09/2024 From Shop Owner to Trainer [RR 934] 03/08/2024 Coaches Lab: Benefits and Succession [THA 370] 03/07/2024 Leadership in Times of Transformation [RR 933] 03/05/2024 Make Every Detail Count: What Message Are You Sending to Customers? [RR 932] 03/01/2024 Overcoming Struggle: You Must Pivot [THA 369] 02/29/2024 So You Think You Understand Coolants? [RR 931] 02/27/2024 Al Dente Excellence: The PASTA Method [RR 930] 02/23/2024 Preventing Water Pump Comebacks [RR 929] 02/20/2024 Engineering School Taught Me How To Think [RR 928] 02/16/2024 2024 Outlook with the Aftermarket Radio Network [THA 367] 02/15/2024 “Not Your Grandfather’s Air Conditioning Anymore!” [RR 927] 02/13/2024 Which Scan Tool Should I Buy? Vision Hi-Tech Training & Expo 2024 [RR 926] 02/09/2024 Service Advisor Role Play #7 [THA 366] 02/08/2024 Automotive Training: A Business Strategy [RR 925] 02/06/2024 Unpacking the Dynamics of Consumer Choice and Pricing [RR 924] 02/02/2024 Why CRM is Vital to Automotive Shop Success Part 2 [THA 365] 02/01/2024 How Can Parenting Lessons Improve Your Business Leadership? [RR 923] 01/30/2024 The Role of The Reservationist in Auto Repair [RR 922] 01/26/2024 Multiple Labor Rates [THA 364] 01/25/2024 Technician Attraction Blueprint [RR 921] 01/23/2024 From Dealership to Mobile Mechanic [RR 920] 01/19/2024 Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363] 01/18/2024 I’m More Than Just A Mechanic [RR 919] 01/16/2024 Understanding Intangible Holes in Your Business [RR 918] 01/12/2024 What is Leadership Coaching? [THA 362] 01/11/2024 Why Do Some People Embrace Change While Others Resist It? [RR 917] 01/09/2024 1 2 3 … 25 Next » ASE Subject Matter Experts [THA 376] 04/18/2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04/11/2024 How to Huddle [THA 374] 04/04/2024 Shop Owner Mastermind [THA 373] 03/28/2024 The Evolution of Automotive Technology Training [THA 372] 03/21/2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03/14/2024 Coaches Lab: Benefits and Succession [THA 370] 03/07/2024 Overcoming Struggle: You Must Pivot [THA 369] 02/29/2024 Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368] 02/22/2024 2024 Outlook with the Aftermarket Radio Network [THA 367] 02/15/2024 Service Advisor Role Play #7 [THA 366] 02/08/2024 Why CRM is Vital to Automotive Shop Success Part 2 [THA 365] 02/01/2024 Multiple Labor Rates [THA 364] 01/25/2024 Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363] 01/18/2024 What is Leadership Coaching? [THA 362] 01/11/2024 Driving Change: Women’s Influence in the Automotive World [THA 361] 01/04/2024 Back to the Basics: Gear Doesn’t Buy Skill [AW 190] 12/30/2023 AAPEX’S Commitment to Student Mentorship [THA 360] 12/28/2023 Why CRM is Vital to Automotive Shop Success [THA 359] 12/21/2023 Ways to Unify Your Team [THA 358] 12/14/2023 Thriving Through Our Economic Challenges [THA 357] 12/07/2023 Keeping an Eye on Bay Productivity [THA 356] 11/30/2023 OK, I Raised My Labor Rate: Now What?! [THA 355] 11/23/2023 Deferred Work: A Sales Growth Tactic [THA 354] 11/16/2023 Hands-On EV and Hybrid Training: Earthling Automotive [THA 353] 11/09/2023 Network Security: Protecting Your Business [THA 352] 11/02/2023 Are You Stealing From Yourself? [THA 351] 10/26/2023 Why Join Our Automotive Virtual Toastmasters? [THA 350] 10/19/2023 Family Business: The Dads [THA 349] 10/12/2023 Life Calibration: From Burnout to Balance [THA 348] 10/05/2023 Hiring Gen Z Mechanics [THA 347] 09/28/2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09/21/2023 Elevating Professionalism Through Language and Terminology [THA 345] 09/14/2023 S.O.B: Son of Boss [THA 344] 09/07/2023 Listening to Service Advisor Phone Calls [THA 343] 08/31/2023 Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342] 08/24/2023 Redefining Business Bravery: Stories of Courage [THA 341] 08/17/2023 How Do You Define Professionalism? [THA 340] 08/10/2023 Are You Really Overbooked? [THA 339] 08/03/2023 Breaking the Mold: How a Staffing Agency Can Help You Build a Winning Team [THA 338] 07/27/2023 Marketing Power Panel: Grow Your Revenue by $1 Million [THA 337] 07/20/2023 Counterfeit Parts [THA 336] 07/13/2023 Advantages and Challenges of Artificial Intelligence in the Automotive Industry [THA 335] 07/06/2023 One Location $2.5M: How We Do It [THA 334] 06/29/2023 Keeping Up with Technology [THA 333] 06/22/2023 1 2 3 … 5 Next » Make your Competitor Your Friend [THA 163] 03/19/2020 Are You Paying for Training? The Right Thing To Do [THA 162] 03/12/2020 Insurance Coverage Review – Part 1 [THA 161] 03/05/2020 Open Forum: Ask the Shop Owner – Part 2 [THA 160] 02/27/2020 Service Advisor Role Play #4 [THA 159] 02/20/2020 Shop Owner Open Forum [THA 158] 02/13/2020 Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157] 02/06/2020 Localizing National Training [THA 156] 01/30/2020 Are You Selling Tires? [THA 155] 01/23/2020 Cash is King and Important to Your Business [THA 154] 01/16/2020 1 2 3 … 17 Next » Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144] 02/11/2023 Right to Repair Momentum – Rob Merwin [AW 143] 02/04/2023 Benefits of Toastmasters – Craig O’Neill [AW 142] 01/28/2023 Extended Car Warranties – Greg Buckley [AW 141] 01/21/2023 Used Car Market – Lauren Fix [AW 140] 01/14/2023 Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139] 01/07/2023 Student Career Fair [AW 138] 12/31/2022 The Best Part of a Student’s Day: Interning at Local Shop [AW 137] 12/24/2022 Second Location: “Lower Slower Delaware” [AW 136] 12/17/2022 Wife Encouraged Husband To Open His Own Shop [AW 135] 12/10/2022 The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134] 12/03/2022 “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] 11/26/2022 Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132] 11/19/2022 The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131] 11/12/2022 Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130] 11/05/2022 “I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129] 10/29/2022 Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128] 10/22/2022 We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127] 10/15/2022 Only 1st Class – Harry Whyte [AW 126] 10/08/2022 3 Shops In 1 – Travis Comfort [AW 125] 10/01/2022 Avocados and Automotive – Rena Rennebohm [AW 124] 09/24/2022 Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123] 09/17/2022 Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122] 09/10/2022 Maximizing Space and Efficiency – Bob Noreiga [AW 121] 09/03/2022 Big Success in a Small Town – Jeff Grassman [AW 120] 08/27/2022 Second Location: Opportunity Knocked – Andy Bizub [AW119] 08/20/2022 Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118] 08/13/2022 Be Proud of Your Culture [AW 117] 08/06/2022 Finding Success in an Auto Repair Complex [AW 116] 07/30/2022 Helping the Community Deter Converter Theft [AW 115] 07/23/2022 Details Matter to Your Customers and Employees – Dale Warmuth [AW 114] 07/16/2022 Growing Pains with Jim Shukys [AW 113] 07/09/2022 You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112] 07/02/2022 Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111] 06/25/2022 Moving to a New Shop [AW 110] 06/18/2022 Two Locations, One Campus [AW 109] 06/11/2022 Process Driven: Stop Restarting Jobs [AW 108] 06/04/2022 Technician Time Management [AW 107] 05/28/2022 Being Focused Led to Dream Shop [AW 106] 05/21/2022 “Play Ball” Committed to Community [AW 105] 05/14/2022 Streamlining Processes with Brett Beachler [AW 104] 05/06/2022 Adapt and Overcome with David Friend [AW 103] 04/30/2022 Growing Through Mergers and Acquisitions – Amanda Drake [AW 102] 04/23/2022 Why Cleanliness Matters [AW 101] 04/16/2022 Are You Knocking on the Doors of your Local Schools? [AW 100] 04/09/2022 « Previous 1 2 3 4 Next » Aftermarket Weekly – Episode 044 03/09/2021 Aftermarket Weekly Episode 043 03/02/2021 Aftermarket Weekly – Episode 042 02/23/2021 Aftermarket Weekly – Episode 041 02/16/2021 Aftermarket Weekly – Episode 040 02/09/2021 Aftermarket Weekly – Episode 039 02/02/2021 Aftermarket Weekly – Episode 038 01/26/2021 Aftermarket Weekly – Episode 037 01/19/2021 Aftermarket Weekly – Episode 036 01/12/2021 Aftermarket Weekly – Episode 035 01/05/2021 Aftermarket Weekly – Episode 034 12/29/2020 Aftermarket Weekly – Episode 033 12/22/2020 Aftermarket Weekly – Episode 032 12/15/2020 Aftermarket Weekly – Episode 031 12/08/2020 Aftermarket Weekly – Episode 30 12/01/2020 Aftermarket Weekly – Episode 29 11/24/2020 Aftermarket Weekly Episode 028 11/17/2020 Aftermarket Weekly LIVE – Episode 27 11/10/2020 Aftermarket Weekly Live – Episode 026 11/03/2020 Aftermarket Weekly LIVE – Episode 025 10/27/2020 Aftermarket Weekly Live – Episode 24 10/20/2020 Aftermarket Weekly LIVE – Episode 023 10/13/2020 Aftermarket Weekly LIVE – Episode 022 10/06/2020 Aftermarket Weekly LIVE – Episode 021 09/29/2020 Aftermarket Weekly LIVE Episode 020 09/23/2020 Aftermarket Weekly LIVE – Episode 019 09/15/2020 Aftermarket Weekly LIVE – Episode 018 09/08/2020 Aftermarket Weekly LIVE – Episode 017 09/01/2020 Aftermarket Weekly LIVE – Episode 016 08/25/2020 Aftermarket Weekly LIVE – Episode 015 08/18/2020 Aftermarket Weekly LIVE Episode 014 08/11/2020 Aftermarket Weekly LIVE Episode 013 08/04/2020 Aftermarket Weekly LIVE Episode 012 07/28/2020 Aftermarket Weekly LIVE Episode 11 07/21/2020 Aftermarket Weekly LIVE Episode 010 07/14/2020 Aftermarket Weekly LIVE Episode 009 07/07/2020 Aftermarket Weekly LIVE Episode 008 06/30/2020 Aftermarket Weekly LIVE Episode 007 06/23/2020 Aftermarket Weekly LIVE Episode 006 06/16/2020 Aftermarket Weekly Live Episode 5 06/09/2020 Aftermarket Weekly LIVE Episode 4 06/02/2020 Aftermarket Weekly LIVE Episode 3 05/26/2020 Aftermarket Weekly LIVE Episode 2 05/19/2020 Aftermarket Weekly LIVE Episode 1 05/12/2020 Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] 03/30/2020 Financial struggles. Gain Control of your Finances [FTR 090] 03/26/2020 Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] 03/16/2020 Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] 03/09/2020 Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] 03/02/2020 Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] 02/24/2020 Bob Greenwood on Billed Hours Per RO [FTR 085] 02/17/2020 Ben Johnson – The Power of WHY [FTR 084] 02/10/2020 Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] 02/03/2020 Steve Finzel – Too Many Fluids [FTR 082] 01/27/2020 Brian Sump – Never Let Your Foot Off The Pedal [FTR 081] 01/19/2020 Matt Fanslow – Helping Local Shops [FTR 080] 01/13/2020 Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079] 01/06/2020 Carm Capriotto – 2020 – The Year You DO! [FTR 078] 12/30/2019 Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77] 12/23/2019 FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You 12/16/2019 FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training 12/09/2019 FTR 074: Deb Van Batenburg – Fix The Things You Tolerate 12/02/2019 FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training 11/25/2019 FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent 11/18/2019 FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This 11/11/2019 FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada 11/04/2019 FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros 10/28/2019 FTR 068: Ron Ipach – Close Your Shop and Go Get a Job 10/21/2019 FTR 067: Rick White – Change Your Life and Your Business 10/14/2019 FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes 10/07/2019 FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure 09/30/2019 FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop 09/23/2019 FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows 09/16/2019 FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter 09/09/2019 FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This. 09/02/2019 FTR 060: Jeff Rudnick – Are Cooperatives in Our Future 08/26/2019 FTR 059: Greg Buckley on LYFT 08/19/2019 FTR 058: Tomi Oliva – Would You Work For You? 08/12/2019 FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts 08/05/2019 FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents 07/29/2019 FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management 07/22/2019 FTR 054: Roy Schnepper – ASA Behind the Scenes 07/15/2019 FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts? 07/08/2019 FTR 052: Build Your Bench – Kyle Holt and Jay Goninen 07/01/2019 FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism 06/24/2019 FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow 06/17/2019 FTR 049: Tom Lambert – Discount Model Marketing 06/10/2019 FTR 048: Amy Mattinat – Our Technicians Are Car Doctors 06/03/2019 FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary 05/27/2019 1 2 3 Next » Share this...
