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Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06/18/2024

Breaking Down Transmissions: A Deep Dive with Wayne Colonna [RR 963]

06/14/2024

How a Mentor Can Change Your Life [THA 384]

06/13/2024

Exploring Music, Leadership, and Company Culture [RR 962]

06/11/2024

Morning Huddles: Fueling Mighty Auto Pro’s Success Story [RR 961]

06/07/2024

Red Flags When Buying a Business [THA 383]

06/06/2024

The Impact of ‘Why’ in Learning and Diagnostics [RR 960]

06/04/2024

The Electric Revolution: Insights From Dave Giles [RR 959]

05/31/2024

Auto Allies: Forging an Independent Networking Group [THA 382]

05/30/2024

The Untapped Potential of Tire Sales [RR 958]

05/28/2024

The Importance of Safety and Compliance in Automotive Shops [RR 957]

05/24/2024

15 Car Maintenance Rip-Offs Explained [THA 381]

05/23/2024

Are You Really Checking Batteries and Tires? AAA Knows You’re Not! [RR 956]

05/21/2024

Chilling Truths: The Impact of New Refrigerants in the Automotive Aftermarket [RR 955]

05/17/2024

Shop Owner Reacts to His 360 Review From His Team [THA 380]

05/16/2024

The Impact of Internal Training [RR 954]

05/14/2024

The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953]

05/10/2024

Today’s Auto Parts Quality and Supply Chain Complexities [THA 379]

05/09/2024

The Mustang Man – Giuliano Zuccato – Re-Release

05/07/2024

Stay Out of the Rabbit Hole [RR 951]

05/03/2024

How To: Identify, Accept, and Overcome Dyslexia in Your Workplace [THA 378]

05/02/2024

How To Offer The Best Customer Support Without A Quality Team: Spoiler Alert, You Can’t! [RR 950]

04/30/2024

Attract, Develop, and Retain Top Automotive Talent [CC 113]

04/29/2024

The Diagnostic Difference – Life of a Mobile Technician: Freedom and Flexibility [RR 949]

04/26/2024

So You Think You Want To Open Your Second Location? [THA 377]

04/25/2024

The Driving Force: Extraordinary Results with Ordinary People [RR 948]

04/23/2024

What We Can Learn From The Falco Family Business [RR 947]

04/19/2024

ASE Subject Matter Experts [THA 376]

04/18/2024

Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946]

04/16/2024

A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945]

04/12/2024

Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375]

04/11/2024

Are You Measuring Sales by the Minute? [RR 944]

04/09/2024

The Courage to Train: From Hawaii to Kansas City [RR 943]

04/05/2024

How to Huddle [THA 374]

04/04/2024

In 8 Years I’ve Been Through 68 Service Advisors [RR 942]

04/02/2024

Mentorship, Training and the Rise of Specialists [E941]

03/29/2024

Shop Owner Mastermind [THA 373]

03/28/2024

The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940]

03/26/2024

Business Growth and Personal Development: Education, Delegation and Elevation [RR 939]

03/22/2024

Are You Addicted to Social Media? [RR 938]

03/19/2024

Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937]

03/15/2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03/14/2024

Measuring Technician Performance with Scorecards and Analytics [RR 936]

03/12/2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03/09/2024

From Shop Owner to Trainer [RR 934]

03/08/2024

How a Mentor Can Change Your Life [THA 384]

06/13/2024

Red Flags When Buying a Business [THA 383]

06/06/2024

Auto Allies: Forging an Independent Networking Group [THA 382]

05/30/2024

15 Car Maintenance Rip-Offs Explained [THA 381]

05/23/2024

Shop Owner Reacts to His 360 Review From His Team [THA 380]

05/16/2024

So You Think You Want To Open Your Second Location? [THA 377]

04/25/2024

ASE Subject Matter Experts [THA 376]

04/18/2024

Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375]

04/11/2024

How to Huddle [THA 374]

04/04/2024

Shop Owner Mastermind [THA 373]

03/28/2024

The Evolution of Automotive Technology Training [THA 372]

03/21/2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03/14/2024

Coaches Lab: Benefits and Succession [THA 370]

03/07/2024

Overcoming Struggle: You Must Pivot [THA 369]

02/29/2024

Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368]

02/22/2024

2024 Outlook with the Aftermarket Radio Network [THA 367]

02/15/2024

Service Advisor Role Play #7 [THA 366]

02/08/2024

Why CRM is Vital to Automotive Shop Success Part 2 [THA 365]

02/01/2024

Multiple Labor Rates [THA 364]

01/25/2024

Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363]

01/18/2024

What is Leadership Coaching? [THA 362]

01/11/2024

Driving Change: Women’s Influence in the Automotive World [THA 361]

01/04/2024

Back to the Basics: Gear Doesn’t Buy Skill [AW 190]

12/30/2023

AAPEX’S Commitment to Student Mentorship [THA 360]

12/28/2023

Why CRM is Vital to Automotive Shop Success [THA 359]

12/21/2023

Ways to Unify Your Team [THA 358]

12/14/2023

Thriving Through Our Economic Challenges [THA 357]

12/07/2023

Keeping an Eye on Bay Productivity [THA 356]

11/30/2023

OK, I Raised My Labor Rate: Now What?! [THA 355]

11/23/2023

Deferred Work: A Sales Growth Tactic [THA 354]

11/16/2023

Hands-On EV and Hybrid Training: Earthling Automotive [THA 353]

11/09/2023

Network Security: Protecting Your Business [THA 352]

11/02/2023

Are You Stealing From Yourself? [THA 351]

10/26/2023

Why Join Our Automotive Virtual Toastmasters? [THA 350]

10/19/2023

Family Business: The Dads [THA 349]

10/12/2023

Life Calibration: From Burnout to Balance [THA 348]

10/05/2023

Hiring Gen Z Mechanics [THA 347]

09/28/2023

Build Your Labor Rate From the Ground Up: Part 2 [THA 346]

09/21/2023

Elevating Professionalism Through Language and Terminology [THA 345]

09/14/2023

S.O.B: Son of Boss [THA 344]

09/07/2023

Listening to Service Advisor Phone Calls [THA 343]

08/31/2023

Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342]

08/24/2023

Redefining Business Bravery: Stories of Courage [THA 341]

08/17/2023

How Do You Define Professionalism? [THA 340]

08/10/2023

Are You Really Overbooked? [THA 339]

08/03/2023

Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]

02/11/2023

Right to Repair Momentum – Rob Merwin [AW 143]

02/04/2023

Benefits of Toastmasters – Craig O’Neill [AW 142]

01/28/2023

Extended Car Warranties – Greg Buckley [AW 141]

01/21/2023

Used Car Market – Lauren Fix [AW 140]

01/14/2023

Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]

01/07/2023

Student Career Fair [AW 138]

12/31/2022

The Best Part of a Student’s Day: Interning at Local Shop [AW 137]

12/24/2022

Second Location: “Lower Slower Delaware” [AW 136]

12/17/2022

Wife Encouraged Husband To Open His Own Shop [AW 135]

12/10/2022

The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]

12/03/2022

“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]

11/26/2022

Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]

11/19/2022

The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131]

11/12/2022

Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130]

11/05/2022

“I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129]

10/29/2022

Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128]

10/22/2022

We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]

10/15/2022

Only 1st Class – Harry Whyte [AW 126]

10/08/2022

3 Shops In 1 – Travis Comfort [AW 125]

10/01/2022

Avocados and Automotive – Rena Rennebohm [AW 124]

09/24/2022

Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123]

09/17/2022

Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]

09/10/2022

Maximizing Space and Efficiency – Bob Noreiga [AW 121]

09/03/2022

Big Success in a Small Town – Jeff Grassman [AW 120]

08/27/2022

Second Location: Opportunity Knocked – Andy Bizub [AW119]

08/20/2022

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08/13/2022

Be Proud of Your Culture [AW 117]

08/06/2022

Finding Success in an Auto Repair Complex [AW 116]

07/30/2022

Helping the Community Deter Converter Theft [AW 115]

07/23/2022

Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07/16/2022

Growing Pains with Jim Shukys [AW 113]

07/09/2022

You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

07/02/2022

Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

06/25/2022

Moving to a New Shop [AW 110]

06/18/2022

Two Locations, One Campus [AW 109]

06/11/2022

Process Driven: Stop Restarting Jobs [AW 108]

06/04/2022

Technician Time Management [AW 107]

05/28/2022

Being Focused Led to Dream Shop [AW 106]

05/21/2022

“Play Ball” Committed to Community [AW 105]

05/14/2022

Streamlining Processes with Brett Beachler [AW 104]

05/06/2022

Adapt and Overcome with David Friend [AW 103]

04/30/2022

Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]

04/23/2022

Why Cleanliness Matters [AW 101]

04/16/2022

Are You Knocking on the Doors of your Local Schools? [AW 100]

04/09/2022

Aftermarket Weekly – Episode 044

03/09/2021

Aftermarket Weekly Episode 043

03/02/2021

Aftermarket Weekly – Episode 042

02/23/2021

Aftermarket Weekly – Episode 041

02/16/2021

Aftermarket Weekly – Episode 040

02/09/2021

Aftermarket Weekly – Episode 039

02/02/2021

Aftermarket Weekly – Episode 038

01/26/2021

Aftermarket Weekly – Episode 037

01/19/2021

Aftermarket Weekly – Episode 036

01/12/2021

Aftermarket Weekly – Episode 035

01/05/2021

Aftermarket Weekly – Episode 034

12/29/2020

Aftermarket Weekly – Episode 033

12/22/2020

Aftermarket Weekly – Episode 032

12/15/2020

Aftermarket Weekly – Episode 031

12/08/2020

Aftermarket Weekly – Episode 30

12/01/2020

Aftermarket Weekly – Episode 29

11/24/2020

Aftermarket Weekly Episode 028

11/17/2020

Aftermarket Weekly LIVE – Episode 27

11/10/2020

Aftermarket Weekly Live – Episode 026

11/03/2020

Aftermarket Weekly LIVE – Episode 025

10/27/2020

Aftermarket Weekly Live – Episode 24

10/20/2020

Aftermarket Weekly LIVE – Episode 023

10/13/2020

Aftermarket Weekly LIVE – Episode 022

10/06/2020

Aftermarket Weekly LIVE – Episode 021

09/29/2020

Aftermarket Weekly LIVE Episode 020

09/23/2020

Aftermarket Weekly LIVE – Episode 019

09/15/2020

Aftermarket Weekly LIVE – Episode 018

09/08/2020

Aftermarket Weekly LIVE – Episode 017

09/01/2020

Aftermarket Weekly LIVE – Episode 016

08/25/2020

Aftermarket Weekly LIVE – Episode 015

08/18/2020

Aftermarket Weekly LIVE Episode 014

08/11/2020

Aftermarket Weekly LIVE Episode 013

08/04/2020

Aftermarket Weekly LIVE Episode 012

07/28/2020

Aftermarket Weekly LIVE Episode 11

07/21/2020

Aftermarket Weekly LIVE Episode 010

07/14/2020

Aftermarket Weekly LIVE Episode 009

07/07/2020

Aftermarket Weekly LIVE Episode 008

06/30/2020

Aftermarket Weekly LIVE Episode 007

06/23/2020

Aftermarket Weekly LIVE Episode 006

06/16/2020

Aftermarket Weekly Live Episode 5

06/09/2020

Aftermarket Weekly LIVE Episode 4

06/02/2020

Aftermarket Weekly LIVE Episode 3

05/26/2020

Aftermarket Weekly LIVE Episode 2

05/19/2020

Aftermarket Weekly LIVE Episode 1

05/12/2020

Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]

03/30/2020

Financial struggles. Gain Control of your Finances [FTR 090]

03/26/2020

Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]

03/16/2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03/09/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09/09/2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09/02/2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08/26/2019

FTR 059: Greg Buckley on LYFT

08/19/2019

FTR 058: Tomi Oliva – Would You Work For You?

08/12/2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08/05/2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07/29/2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07/22/2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07/15/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06/03/2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05/27/2019