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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket - Reside Here

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Erik Mortensen – Former Technician Now Automotive Educator [RR 497]

12/31/2019

RR 494: Women In Auto Care 2019 Honorees

12/20/2019

RR 493: Do More of 2020 – Goals – Standards

12/17/2019

RR 492: YouTube – Benefit or Burden Part 2

12/13/2019

RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It

12/10/2019

RR 490: Technician Round Table – Part 8 – Loyalty

12/06/2019

RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems

12/03/2019

RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019

11/29/2019

RR 487: Joe Register – Will You Be at the Forefront of Technology?

11/26/2019

RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3

11/22/2019

RR 485: Warren Parr – Learning and Innovating with the PicoScope Club

11/19/2019

RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent

11/15/2019

RR 483 – Managing On-Line Reviews – Kim Walker and Mitch Meier

11/12/2019

RR 482: Technician Shortage Solution – College Apprentice Program

11/08/2019

RR 481: David Saline – Start or Grow Your Fleet Business

11/05/2019

RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

11/01/2019

RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies

10/29/2019

RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits

10/25/2019

RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop

10/22/2019

RR 476: Chris Cloutier and Scott Brown – Productivity Hacks

10/18/2019

RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits

10/15/2019

RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2

10/11/2019

RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think

10/08/2019

RR 472: Jeff Rudnick – Marketing Do or Die

10/04/2019

RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks

10/01/2019

RR 470: Automotive Students Speak Out on Their Future

09/27/2019

RR 469: ASA Technology and Telematics Forum 2019

09/24/2019

RR 468: Mitch Schneider – Misfire: What to Do When Things Aren’t Running on All Cylinders

09/20/2019

RR 467: Servando Orozco on Franchising

09/17/2019

RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals

09/13/2019

RR 465: Tom Ham – Your Only Competitor is Yourself

09/10/2019

RR 464: YouTube – Benefit or Burden Part 1

09/06/2019

RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!

09/03/2019

RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional

08/30/2019

RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1

08/27/2019

RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!

08/23/2019

RR 459: Standards And Values Foster a United Purpose for Your Team

08/20/2019

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

08/16/2019

RR 457: Justin Allen – Working Too Hard? Feel Burned Out?

08/13/2019

RR 456: Jennifer Grady ESQ – Harassment Training Required by Law

08/09/2019

RR 455: Scott Shotton – Building Quality Trainers of Tomorrow

08/06/2019

RR 454: Danny Durbin – Integrating the Third Generation

08/02/2019

RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!

07/30/2019

RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony

07/26/2019

RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff

07/23/2019
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Auto Repair in the Decade of the Eighties [THA 194]

10/22/2020

Apprentice Stories [THA 193]

10/15/2020

Improving Work Flow [THA 192]

10/08/2020

Incentive Plans [THA 191]

10/01/2020

Succession Planning: With an Internal Candidate [THA 190]

09/24/2020

Delayed Maintenance: The Power of Appointments [THA 189]

09/17/2020

Succession With a Family Member [THA 188]

09/10/2020

Labor Rates: A Function of the Business Not the Market [THA 187]

09/03/2020

Live at the Grill with Chris Della Bella [THA 186]

08/27/2020

Apprentice Program – Grow Your Own Technician [THA 185]

08/20/2020

Decade the Seventies – Talking Auto Repair [THA 184]

08/13/2020

Selling Your Business – The First Steps [THA 183]

08/06/2020

Bussiness Side of ADAS – Part 2 [THA 182]

07/30/2020

Fake Reviews: How to Handle Them [THA 181]

07/23/2020

Why We Have Loaner Cars [THA 180]

07/16/2020

Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]

07/09/2020

Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]

07/02/2020

Financial Help For Your Team [THA 177]

06/25/2020

Social Media Strategies as we Re-Open the Economy [THA 176]

06/18/2020

The Value of a Strong Banking Relationship [THA 175]

06/11/2020

Adapt or Die – A Look Ahead [THA 174]

06/04/2020

Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]

06/02/2020

Training 2020 and Beyond – Future Techniques and Strategies [THA 173]

05/28/2020

Insurance Reviews – What if Scenarios [THA 172]

05/21/2020

Multi Shop Operations – Acquisition – Selling [THA 171]

05/14/2020

Looking Ahead to the New Normal -Part 1 [THA 170]

05/07/2020

The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169]

04/30/2020

Success Stories from the Coaching Front Lines PART 2 [THA 168]

04/23/2020

Success Stories from the Coaching Front-lines [THA 167]

04/16/2020

What Would I Tell My Younger Self [THA 166]

04/08/2020

Surviving an Economic Downturn [THA 165]

04/01/2020

Final Inspection – Quality Controls & Covid-19 [THA 164]

03/26/2020
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Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]

03/30/2020

Financial struggles. Gain Control of your Finances [FTR 090]

03/26/2020

Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]

03/16/2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03/09/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09/09/2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09/02/2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08/26/2019

FTR 059: Greg Buckley on LYFT

08/19/2019

FTR 058: Tomi Oliva – Would You Work For You?

08/12/2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08/05/2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07/29/2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07/22/2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07/15/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06/03/2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05/27/2019
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